Lead Casino Supervisor

Lead Casino Supervisor

Boyd Gaming

Saint Charles, MO

Full-time

Posted 18 days ago


Boyd Gaming rating

6.9

Company rating: 6.9 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

62nd of 132 rated casinos


Job description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description
  • Adhere to guest service requirement listed above. 

  • This position has oversight of both the Slots and Table Games department.

  • Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures.

  • Maintain a positive attitude at all times, supporting the policies of Senior Management of the casino as well as Senior Management of Ameristar Casino Resort - St. Charles.

  • This is a non-uniformed position, which requires the team member be in compliance with non-uniformed appearance standards while on duty.

  • Must maintain the strictest confidence pertaining to any and all confidential and proprietary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos.

  • Address team member questions and concerns; conduct internal investigations as needed.

  • Assist the Talent Team with interviews and make recommendations on those to hire.

  • Train and develop dealers to ensure highest level of performance.

  • Sound knowledge of slots and casino games.

  • Knowledgeable of applicable federal, state, and local regulations.

  • Fully Competent in Microsoft Office

  • Strong problem solving, mediation, coaching, and consulting skills.

  • Excellent verbal and written communications skills.

  • Excellent interpersonal skills.

  • Must have excellent business communication skills and strong time management skills.

  • Ability to effectively work independently or as part of a team.

  • Must be able to work flexible hours including evenings, weekends, and holidays.

  • Must be able to stand a minimum of eight (8) hours 

  • Sound knowledge of slots and casino games.

  • Knowledgeable of applicable federal, state, and local regulations.

  • Fully Competent in Microsoft Office

  • Strong problem solving, mediation, coaching, and consulting skills.

  • Excellent verbal and written communications skills.

  • Excellent interpersonal skills.

  • Must have excellent business communication skills and strong time management skills.

  • Ability to effectively work independently or as part of a team.

  • Must be able to work flexible hours including evenings, weekends, and holidays.

  • Must be able to stand a minimum of eight (8) hours.

  • Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdiction.

  • Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies.  

  • Excellent verbal communication required with sound knowledge of assigned game(s).

  • Must be able to work flexible hours including evenings, weekends, and holidays. 

  • Must successfully pass background check.

  • Must successfully pass an alcohol and drug screening.

  • Must be at least 21 years of age.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.


What Boyd Gaming employees say

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About Boyd Gaming

Sourced by ZipRecruiter

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Corporate Mission We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants. Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities. Company Vision Boyd Gaming is one of the nation's leading casino entertainment companies. But we're so much more - a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Las Vegas, NV, US

Year founded

1975



Frequently asked questions

Q: What skills or qualities help someone succeed as a Casino Manager?

A: To succeed as a Casino Manager, key technical skills include expertise in gaming regulations, financial management, and risk assessment, as well as proficiency in point-of-sale systems and data analysis software. Soft skills such as strong communication and interpersonal skills, emotional intelligence, and the ability to make sound decisions under pressure are also crucial, as they enable effective team leadership, conflict resolution, and customer satisfaction. By combining these technical and soft skills, a Casino Manager can effectively oversee daily operations, drive revenue growth, and maintain a positive reputation for the casino.

Q: What is the career path for a Casino Manager?

A: A Casino Manager's typical career progression involves starting as a Floor Manager or Shift Manager, overseeing daily operations and staff, before advancing to Assistant Casino Manager or Operations Manager, where they gain experience in financial management, marketing, and regulatory compliance. As they gain seniority, they can move into roles such as Casino Manager or General Manager, overseeing entire casino operations, developing business strategies, and managing large teams. Key opportunities for skill development include learning about gaming regulations, hospitality management, and data analysis, which can lead to long-term career prospects in executive management, gaming industry consulting, or related fields like hospitality or entertainment management.



Boyd Gaming job posting for a Lead Casino Supervisor in Saint Charles, MO with a salary of $32,900 to $86,100 Annually with a map of Saint Charles location.