Cashier

Smashburger on Wolf Rd in Colonie is looking for enthusiastic, energetic people to join our team. If you want to share in our purpose to become everyone's favorite place for burgers, then we want to hear from you.

Cashier Responsibilities

• Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will:
• Greet guests with a smile! Responsible for welcoming new and repeat guests every visit
• Promote a fun and positive work environment
• Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment
• Be knowledgeable of all menu items so you can make meal suggestions & answer questions
• Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures & full understanding of Smashburger rewards program
• Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect
• Adhere to all active marketing promotions & encourage guests to complete surveys upon each visit
• Foster and value a safe work environment by following all personal and food safety and security standards
• Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products
• Ability to listen, communicate and work well with others in a busy restaurant environment
• Values integrity and doing the right thing, even when no one is watching
• Follow company cash policies to ensure minimal losses through theft or shortages
• Upsell food items to all guests ordering through thoughtful suggestions
• Follow company order accuracy procedures to ensure a happy guest and minimize waste