Software Dev Engineer II, Amazon Connect Talent

Software Dev Engineer II, Amazon Connect Talent

Amazon

New York, NY • On-site

Full-time

Posted 2 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,779 frontline employees who took The Breakroom Quiz

7th of 39 rated national retailers


Job description

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions.

Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.
Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.
Our team is building Amazon Connect Talent, a new AI-powered solution within Amazon Connect that helps organizations streamline hiring. You will contribute directly to this product as we bring it to market, working across the full stack to deliver features that make talent operations simpler and more intelligent for our customers.
The Software Development Engineer II will contribute to the development of AI systems

The role requires balancing rapid innovation with reliability and compliance. You should be comfortable working on difficult problems with visible risks or roadblocks. You'll work closely with technical leaders within the team.

We're looking for engineers who can maintain high standards while moving quickly, prioritizing both rapid experimentation and responsible AI development to deliver measurable customer impact.
Key job responsibilities
* Contribute to technical decisions and implementations for AI systems that balance accuracy, latency, and compliance
* Work with product and science teams to deliver impactful AI features that simplify complex business processes
* Deliver software features and improvements to major portions of our team's software
* Solve difficult software problems, bringing clarity to problems and identifying simple designs for solutions
* Actively participate in design reviews and code reviews for your team
* Mentor junior engineers on the team
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying


Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture

When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US



Frequently asked questions

Q: What skills or qualities help someone succeed as a Software Engineer?

A: To succeed as a Software Engineer, key technical skills include proficiency in programming languages such as Java, Python, or C++, as well as expertise in software development methodologies like Agile and version control systems like Git. Additionally, strong problem-solving skills, attention to detail, and the ability to learn and adapt quickly are essential soft skills, along with effective communication and collaboration skills to work with cross-functional teams. These technical and soft skills enable Software Engineers to design, develop, and maintain high-quality software applications, driving career growth and effectiveness in the role.

Q: What is the career path for a Software Engineer?

A: A Software Engineer's typical career progression involves starting as a Junior Software Engineer, where they focus on coding and contributing to existing projects, then advancing to a Mid-Level Software Engineer role, where they take on more complex tasks, lead smaller projects, and mentor junior team members. As they gain experience, they can move into Senior Software Engineer positions, where they lead large-scale projects, architect software systems, and make technical decisions that impact the organization. With continued growth, Software Engineers can pursue leadership roles, such as Technical Lead or Engineering Manager, or transition into specialized areas like DevOps, Product Management, or Technical Consulting.



Amazon job posting for a Software Dev Engineer II, Amazon Connect Talent in New York, NY with a salary of $131,300 to $189,300 Annually with a map of New York location.