Customer Success Coordinator

Actriv Healthcare is looking for awesome super caring Healthcare Customer Success Coordinator in the Tacoma and Vancouver WA areas to make an impact in the local community.

About Actriv Healthcare Inc.

We are a H.E.A.R.T.-centric organization on a mission to help healthcare facilities meet their patient care goals. We do that by connecting Clinicians with opportunities to impact patients and residents lives in our local communities. We believe in caring about people, being cared for, and caring in everything we do is the most important thing that an organization can have. Caring is the foundation of our culture and what sets us apart. This is why Inc Magazine recognized Actriv Healthcare as the No.1 fastest growing Staffing company in America in the Inc 5000 annual list.

Location: Tacoma, WA and Vancouver, WA

TOP Reasons to Work with Us

· Competitive Pay & Commission pay

· Incentives

· Holiday Pay

· 401K Retirement Plan

· PTO

· Medical & Dental Benefits

· Supportive and Caring Environment

Shift Available

• Shifts available - 2pm - 11pm (Evenings)
• Shifts available - 10pm - 7am (Nights)

Weekend availability is a plus!

Preferred Attributes:

• Prior experience as scheduler/staffing coordinator or similar position
• Knowledge of staffing policies, procedures, and best practices
• Outstanding organizational and leadership skills
• Excellent communication and interpersonal abilities
• Reliable with a respect to confidentiality
• Experience using Microsoft Office, Teams and CRM Database systems
• Knowledge in Medical terminology
• Reliable transport
• Reliable transportation & Cell phone
• "WHATEVER-IT-TAKES ATTITUDE!"

Duties:

• Obtain detailed assignment information from customers and Add them to the customer resource management tool.
• Make Calls to providers and facilities to build long term relationships and figure out what challenges they have and work towards solving them.
• Manage assigned facility accounts and ensure their needs are properly addressed.
• Schedule/Coordinate client care staff according to clinical staff competence by assigning qualified staff to clients appropriately.
• Managing daily, weekly, and monthly client orders.

WE ARE GROWING!

Actriv Healthcare was founded with the core belief that high quality healthcare providers deserve to be represented by a company that focuses just as much on employee care, as we do in providing excellent care to our clients. We know our providers work hard and we believe we should also work hard for them. In our relatively short time in operation, the company has grown immensely. Our explosive organic growth has been driven entirely due to the example set by our heroic clinicians. When you put on the Actriv Healthcare name badge, you are part of something bigger than yourself. You are part of a mission to impact change and push the healthcare industry forward. If this mission resonates with you, then you belong to our Actriv Healthcare family.

What we do: We are an innovative workforce solution company that staffs healthcare providers and create opportunities for passionate Nurses (RNs, CNAs, LPNs, Travel RNs) and allied professionals.

Caring More: We believe we are this planet to do good and make significant contributions towards pushing humanity forward.

Customer-Centric: We CARE, and we are obsessed with providing the BEST-IN-CLASS customer service to our clients (Healthcare organizations and their Residents/patients) and employees. Passion: We believe in being passionate in everything we do, and we look for that in everyone we partner with.

Think BIG: We are different, we deliberately choose to be innovative and divergent in our thoughts to create enduring solutions.

As an Actrivian: You are Self-driven. You think like an entrepreneur, constantly innovating and impacting positive change, but more importantly, you consistently deliver mind-boggling results.

Actriv Healthcare is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other category protected by Federal, State, or local law. EOE

Pay: Negotiable