Customer Service Associate

Title: Customer Service Associate
Reports to: Assistant Store Manager
Classification: Hourly / Non-Exempt

Our Customer Service Associates play an important role in the success of a store team. The Customer Service Associate focuses on exceeding customer expectations through helping customers find products, maintaining clean and well-stocked aisles filled with product, and completing customer transactions while displaying a positive, friendly attitude.

What We Offer

· Balanced work-life integration with Sundays off

· Employee discounts

· Tuition reimbursement after first year

· Paid time off for vacation & sick leave

· Medical, vision & dental benefits

· Life insurance for all our associates

· Matching 401k program

What You Will Do

· Exceed customer expectations with prompt and courteous service in the store and on the phone

· Operate the front registers (POS systems) including checking out customers, accepting payments via credit card, cash, check and charge accounts

· Assist customer with finding products & provide guidance on products we offer

· Assist with carrying product to customer’s vehicle or arrange delivery when needed

· Work with a team to keep a clean and safe environment for associates and customers

· Work with a team on merchandising aisles including front, restocking and dusting shelves

What You Will Need

· Excellent customer service skills, dependability and integrity

· Able to operate a computer up to four hours at a time

· Pass a pre-employment physical & drug screen

· Able to stand & walk up to 8 hours a day

· Able to lift & lower boxes & products up to 50lbs

· High School Diploma or equivalent

Candidates with prior experience working in a retail or foodservice environment are preferred. Please check the attached job description for more details.

Ace Mart Restaurant Supply is an equal opportunity employer.