Direct Customer Service Representative

Direct Customer Service Representative Salary

$11K

$38K

$47K

$39,115

/year

$18.81

/hour

Direct Customer Service Representative Salary Comparison by Location

Nationwide

United States

$39,115

Columbus

Ohio

$37,781

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    How much does a Direct Customer Service Representative make?

    As of Aug 1, 2026, the average annual pay for a Direct Customer Service Representative in the United States is $39,115 a year.

    Just in case you need a simple salary calculator, that works out to be approximately $18.81 an hour. This is the equivalent of $752/week or $3,259/month.

    While ZipRecruiter is seeing annual salaries as high as $47,000 and as low as $11,000, the majority of Direct Customer Service Representative salaries currently range between $32,000 (25th percentile) to $43,500 (75th percentile) with top earners (90th percentile) making $45,500 annually across the United States. The average pay range for a Direct Customer Service Representative varies greatly (by as much as 11500), which suggests there may be many opportunities for advancement and increased pay based on skill level, location and years of experience.

    A Direct Customer Service Representative in your area makes on average $37,781 per year, or $1,334 (3.410%) less than the national average annual salary of $39,115. Ohio ranks number 41 out of 50 states nationwide for Direct Customer Service Representative salaries.

    To estimate the most accurate annual salary range for Direct Customer Service Representative jobs, ZipRecruiter continuously scans its database of millions of active jobs published locally throughout America.

    Find your next high paying job as a Direct Customer Service Representative on ZipRecruiter today.

    What are Top 10 Highest Paying Cities for Direct Customer Service Representative Jobs

    We've identified 10 cities where the typical salary for a Direct Customer Service Representative job is above the national average. Topping the list is Jewett, TX, , with Diamond Ridge, AK, and Nome, AK, close behind in the second and third positions. Nome, AK, beats the national average by $9,407 (24.0%), and Jewett, TX, furthers that trend with another $12,404 (31.7%) above the $39,115 average.

    With these 10 cities having average salaries higher than the national average, the opportunities for economic advancement by changing locations as a Direct Customer Service Representative appears to be exceedingly fruitful.

    Finally, another factor to consider is the average salary for these top 10 cities varies very little at 11% between Jewett, TX, and Livermore, CA, , reinforcing the limited potential for much wage advancement. The possibility of a lower cost of living may be the best factor to use when considering location and salary for a Direct Customer Service Representative role.

    City

    Annual Salary

    Hourly Wage

    Jewett, TX

    $51,519

    $24.77

    Diamond Ridge, AK

    $48,846

    $23.48

    Nome, AK

    $48,522

    $23.33

    Berkeley, CA

    $47,894

    $23.03

    Johnstonville, CA

    $47,828

    $22.99

    Sitka, AK

    $47,121

    $22.65

    San Francisco, CA

    $46,084

    $22.16

    Santa Clara, CA

    $45,938

    $22.09

    Sunnyvale, CA

    $45,907

    $22.07

    Livermore, CA

    $45,881

    $22.06

    What are Top 5 Best Paying Related Direct Customer Service Representative Jobs in the U.S.

    We found a few related jobs that pay more than jobs in the Direct Customer Service Representative category.

    For example Pls Check Cashing jobs pay as much as $73,321 (187.4%) more than the average Direct Customer Service Representative salary of $39,115. If you're qualified, finding work as a Pls Check Cashing may help you make more money than that of the average Direct Customer Service Representative position.

    Job Title

    Annual Salary

    Hourly Wage

    Pls Check Cashing

    $112,436

    $54.06

    Web Writer

    $85,549

    $41.13

    Clinical Sales Representative

    $76,681

    $36.87

    Marketing Service Representative

    $54,859

    $26.37

    Remote Appointment Scheduler

    $38,531

    $18.52

    About Our Data

    ZipRecruiter salary estimates, histograms, trends and comparisons are derived from both employer job postings and third party data sources.

    Infographic detailing Direct Customer Service Representative salary across the United States as of July 2026. Displays a bar chart with salary percentiles, a national average salary of $39,115 per year or $18.81 an hour, and a color-coded map showing state-by-state salary variations.