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Customer Service Associate

Customer Service Associate Salary

  Annual Salary Monthly Pay Weekly Pay Hourly Wage
Top Earners $45,000 $3,750 $865 $22
75th Percentile $38,000 $3,166 $730 $18
Average $32,814 $2,734 $631 $16
25th Percentile $25,000 $2,083 $480 $12
$17,000 - $19,999
5% of jobs
$20,000 - $22,999
11% of jobs
$25,000 is the 25th percentile. Salaries below this are outliers.
$23,000 - $25,999
13% of jobs
$26,000 - $28,999
15% of jobs
$29,000 - $31,999
15% of jobs
The average salary is $32,814 a year
$32,000 - $34,999
11% of jobs
$35,000 - $37,999
8% of jobs
$38,000 is the 75th percentile. Salaries above this are outliers.
$38,000 - $40,999
7% of jobs
$41,000 - $43,999
5% of jobs
$45,000 is the 90th percentile. Salaries above this are outliers.
$44,000 - $46,999
4% of jobs
$47,000 - $50,000
2% of jobs

National Average

$17,000 $32,814/year $16/hour $50,000
Customer Service Associate Salary Comparison by Location
Nationwide
United States
$32,814
$2,734
$631
$16
Ashburn, VA
Virginia
$33,264
$2,772
$640
$16

As of Jan 17, 2021, the average annual pay for a Customer Service Associate in the United States is $32,814 a year.

Just in case you need a simple salary calculator, that works out to be approximately $15.78 an hour. This is the equivalent of $631/week or $2,734/month.

While ZipRecruiter is seeing annual salaries as high as $50,000 and as low as $17,000, the majority of Customer Service Associate salaries currently range between $25,000 (25th percentile) to $38,000 (75th percentile) with top earners (90th percentile) making $45,000 annually across the United States. The average pay range for a Customer Service Associate varies greatly (by as much as $13,000), which suggests there may be many opportunities for advancement and increased pay based on skill level, location and years of experience.

Based on recent job postings on ZipRecruiter, the Customer Service Associate job market in both Ashburn, VA and the surrounding area is very active. A Customer Service Associate in your area makes on average $33,264 per year, or $450 (1%) more than the national average annual salary of $32,814. Virginia ranks number 17 out of 50 states nationwide for Customer Service Associate salaries.

To estimate the most accurate annual salary range for Customer Service Associate jobs, ZipRecruiter continuously scans its database of millions of active jobs published locally throughout America.

Find your next high paying job as a Customer Service Associate on ZipRecruiter today.

Top 10 Highest Paying Cities for Customer Service Associate Jobs

We’ve identified 10 cities where the typical salary for a Customer Service Associate job is above the national average. Topping the list is New York City, NY, with San Mateo, CA and Juneau, AK close behind in the second and third positions. Juneau, AK beats the national average by $4,329 (13.2%), and New York City, NY furthers that trend with another $6,150 (18.7%) above the $32,814 average.

Significantly, New York City, NY has a very active Customer Service Associate job market as there are several companies currently hiring for this type of role.

With these 10 cities having average salaries higher than the national average, the opportunities for economic advancement by changing locations as a Customer Service Associate appears to be exceedingly fruitful.

Finally, another factor to consider is the average salary for these top ten cities varies very little at 7% between New York City, NY and Minneapolis, MN, reinforcing the limited potential for much wage advancement. The possibility of a lower cost of living may be the best factor to use when considering location and salary for a Customer Service Associate role.

CityAnnual SalaryMonthly PayWeekly PayHourly Wage
New York City, NY$38,965$3,247$749$18.73
San Mateo, CA$38,182$3,182$734$18.36
Juneau, AK$37,144$3,095$714$17.86
Boston, MA$37,120$3,093$714$17.85
Berkeley, CA$36,727$3,061$706$17.66
Santa Monica, CA$36,675$3,056$705$17.63
Daly City, CA$36,623$3,052$704$17.61
Quincy, MA$36,581$3,048$703$17.59
Renton, WA$36,517$3,043$702$17.56
Minneapolis, MN$36,031$3,003$693$17.32

Top 5 Best Paying Related Customer Service Associate Jobs in the U.S.

We found at least five jobs related to the Customer Service Associate job category that pay more per year than a typical Customer Service Associate salary. Top examples of these roles include: Service Director, Senior Customer Service Manager, and Customer Experience Director.

Importantly, all of these jobs are paid between $31,364 (95.6%) and $62,260 (189.7%) more than the average Customer Service Associate salary of $32,814. If you’re qualified, getting hired for one of these related Customer Service Associate jobs may help you make more money than that of the average Customer Service Associate position.

Job TitleAnnual SalaryMonthly PayWeekly PayHourly Wage
Service Director$95,074$7,923$1,828$45.71
Senior Customer Service Manager$88,533$7,378$1,703$42.56
Customer Experience Director$77,805$6,484$1,496$37.41
Business Associate$68,106$5,676$1,310$32.74
Customer Experience Lead$64,178$5,348$1,234$30.85
About Our Data
ZipRecruiter salary estimates, histograms, trends and comparisons are derived from both employer job postings and third party data sources.
Data used to develop this report includes ADP data. ADP is an exclusive provider of employee payroll data for ZipRecruiter.

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