Your Impact on our Mission Enterprise Customer Success Managers empower providers to maximize the value of Zocdoc. In this role, you will focus on proactively engaging key stakeholders at large ...
Your Impact on our Mission Enterprise Customer Success Managers empower providers to maximize the value of Zocdoc. In this role, you will focus on proactively engaging key stakeholders at large ...
Staff Software Engineer, Marketplace
New York, NY · On-site +1
You'll take ownership of the systems that power Zocdoc's user acquisition and engagement, ensuring our top-of-funnel experiences are stable, scalable, and high-performing. This includes driving the ...
Staff Software Engineer, Marketplace
New York, NY · On-site +1
You'll take ownership of the systems that power Zocdoc's user acquisition and engagement, ensuring our top-of-funnel experiences are stable, scalable, and high-performing. This includes driving the ...
Lead Zocdoc's organic social strategy (Instagram, TikTok, YouTube, and emerging channels), building awareness, affinity, and engagement among patients and providers. * Develop and execute always-on ...
Lead Zocdoc's organic social strategy (Instagram, TikTok, YouTube, and emerging channels), building awareness, affinity, and engagement among patients and providers. * Develop and execute always-on ...
A successful candidate will be an expert in the Zocdoc product, and be able to navigate complex practice operations to re-align value and optimize providers' success on Zocdoc. You'll enjoy this role ...
A successful candidate will be an expert in the Zocdoc product, and be able to navigate complex practice operations to re-align value and optimize providers' success on Zocdoc. You'll enjoy this role ...
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
General Apply - Product
New York, NY · On-site
$17.25 - $21.25/hr
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
General Apply - Product
New York, NY · On-site
$17.25 - $21.25/hr
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Senior Manager, Brand Social
New York, NY · On-site
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Senior Manager, Brand Social
New York, NY · On-site
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
General Apply - Sales
New York, NY · On-site
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
General Apply - Sales
New York, NY · On-site
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Staff Product Manager, Ads
New York, NY · On-site
$200K - $260K/yr
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Staff Product Manager, Ads
New York, NY · On-site
$200K - $260K/yr
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. As a Staff Software Engineer on the Billing team, you will lead the ...
Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. As a Staff Software Engineer on the Billing team, you will lead the ...
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Manager, Financial Planning & Analysis
New York, NY · Hybrid
$115K - $151K/yr
Your Impact on our Mission Zocdoc's most important asset is our people. As a Manager, FP&A, you will lead Zocdoc's financial reporting and consolidations, managing FP&A individual contributors to ...
Manager, Financial Planning & Analysis
New York, NY · Hybrid
$115K - $151K/yr
Your Impact on our Mission Zocdoc's most important asset is our people. As a Manager, FP&A, you will lead Zocdoc's financial reporting and consolidations, managing FP&A individual contributors to ...
Staff Product Manager, Ads
New York, NY · On-site
Your Impact on our Mission At Zocdoc, we're building the best experience for millions of patients to find and access care, while helping more than a hundred thousand providers grow their practices.
Staff Product Manager, Ads
New York, NY · On-site
Your Impact on our Mission At Zocdoc, we're building the best experience for millions of patients to find and access care, while helping more than a hundred thousand providers grow their practices.
Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. As a Staff Software Engineer on the Billing team, you will lead the ...
Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. As a Staff Software Engineer on the Billing team, you will lead the ...
Strategic Finance Associate
New York, NY · On-site
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Strategic Finance Associate
New York, NY · On-site
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Manager, SMB Sales
New York, NY · On-site
$80K - $133K/yr
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Manager, SMB Sales
New York, NY · On-site
$80K - $133K/yr
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Senior Enterprise Account Executive
New York, NY · On-site
$135K - $180K/yr
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Senior Enterprise Account Executive
New York, NY · On-site
$135K - $180K/yr
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Strategic Finance Associate
Manhattan, NY · On-site
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Strategic Finance Associate
Manhattan, NY · On-site
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...
Zocdoc information
See salary details
$34.5K - $41.7K
5% of jobs
$41.7K - $49K
5% of jobs
$49K - $56.2K
14% of jobs
$56.5K is the 25th percentile. Wages below this are outliers.
$56.2K - $63.4K
17% of jobs
The median wage is $66.3K / yr.
$63.4K - $70.6K
22% of jobs
$75.7K is the 75th percentile. Wages above this are outliers.
$70.6K - $77.9K
17% of jobs
$77.9K - $85.1K
8% of jobs
$85.1K - $92.3K
5% of jobs
$92.3K - $99.5K
1% of jobs
$99.5K - $106.8K
3% of jobs
$106.8K - $114K
2% of jobs
$34.5K
$69.6K
$114K
How much do zocdoc jobs pay per year?
As of Jun 5, 2026, the average yearly pay for zocdoc in the United States is $69,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $77,500.00 per year, depending on experience, location, and employer.
What is the difference between Zocdoc vs Medical Assistant?
| Aspect | Zocdoc | Medical Assistant |
|---|---|---|
| Credentials | None required for users; providers may have certifications | Certified or registered, with specific training |
| Work Environment | Online platform connecting patients and providers | Clinical setting, hospitals, clinics |
| Usage | Scheduling and booking appointments | Patient care, administrative tasks |
While Zocdoc is an online platform for booking healthcare appointments, Medical Assistants are clinical staff working directly with patients in healthcare facilities. Zocdoc facilitates access to providers, whereas Medical Assistants support patient care on-site. Both play vital roles in healthcare access and delivery, but their functions and environments differ significantly.
What is a Zocdoc job?
A Zocdoc job typically refers to a position at Zocdoc, a digital healthcare marketplace that connects patients with doctors. Jobs at Zocdoc range from engineering and product development to sales, marketing, and customer support. Employees often work to improve healthcare access by enhancing the platform’s functionality and user experience. Zocdoc offers roles for both technical and non-technical professionals, with a focus on innovation and patient-centered solutions.
What are the typical responsibilities and collaborative dynamics for a role at Zocdoc?
At Zocdoc, employees often work in cross-functional teams that include product managers, engineers, designers, and sales professionals. Depending on your role, you may be responsible for tasks such as developing new features, improving the user experience for patients and providers, or optimizing business operations. Collaboration is highly encouraged, with regular team meetings and brainstorming sessions to solve challenges related to healthcare access and technology integration. The fast-paced environment offers opportunities for professional growth, as team members are frequently exposed to new projects and encouraged to contribute ideas.
What are the key skills and qualifications needed to thrive as a Zocdoc Customer Service Representative, and why are they important?
To thrive as a Zocdoc Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior experience in customer support or healthcare environments. Familiarity with CRM software, Zocdoc's scheduling platform, and basic computer systems is typically required. Empathy, patience, and the ability to multitask help representatives build rapport with patients and providers. These skills ensure efficient resolution of inquiries, high customer satisfaction, and smooth coordination between patients and healthcare professionals.
What is Zocdoc and what does a Zocdoc employee do?
Zocdoc is a digital healthcare marketplace that helps patients find doctors, book medical appointments online, and manage their healthcare experience. Employees at Zocdoc work in various roles such as software engineering, customer service, sales, and marketing to support the platform, improve user experience, and expand the network of healthcare providers. They help connect patients with healthcare professionals, streamline appointment scheduling, and ensure the overall efficiency and reliability of the service.
More about Zocdoc jobs
What cities are hiring for Zocdoc jobs? Cities with the most Zocdoc job openings:
What are the most commonly searched types of Zocdoc jobs? The most popular types of Zocdoc jobs are:
What states have the most Zocdoc jobs? States with the most job openings for Zocdoc jobs include:
What job categories do people searching Zocdoc jobs look for? The top searched job categories for Zocdoc jobs are:
Other
Medical, Dental, Vision, Retirement, PTO
Posted 23 days ago
Job description
Your Impact on our Mission
Enterprise Customer Success Managers empower providers to maximize the value of Zocdoc. In this role, you will focus on proactively engaging key stakeholders at large, complex healthcare entities to drive their success in the Zocdoc marketplace. You are a value-added consultant, tasked with delivering well-timed, data-driven insights leading to successful outcomes for your customers. Our ECSMs don't shy away from challenging conversations - they champion new ideas, inspire innovation, and appropriately challenge the status quo, all in the name of driving Zocdoc's most important partnerships forward into the future.
You'll enjoy this role if you are...
- Goal-oriented. You believe in the power of setting big goals and then breaking them down into the manageable, bite-sized inputs that lead you there
- Process-driven. You thrive in an environment that provides clear direction on where to focus your time and attention
- Intellectually curious. You're always looking for new ways to develop and grow provider and user success
- Hungry for collaboration. The best ECSMs understand that success is a team sport, but it's up to you to bring the right people - both from our clients and from Zocdoc - together to achieve great things
Your day-to-day is...
- Serving as a trusted advisor and primary point of contact for some of Zocdoc's largest customers
- Engaging your customers on key optimization opportunities and driving them toward improvements intended to maximize the impact of Zocdoc on their business
- Collaborating with cross-functional team members including sales, support, technical services, and more to align on customer goals and our shared approach to driving success
- Understanding and helping design client-specific narratives around adoption, utilization, and return on investment
- Spearheading customer conversations around new product developments, specialty-specific insights and best practices, and opportunities for continued learning
You'll be successful in this role if you have...
- Relationship management experience. 2-3 years professional experience in customer success or account management roles
- Strong communication skills. You're a confident written and verbal communicator with experience in building buy-in toward a shared objective
- A creative eye for how to do things better. You're able to identify opportunities for increased efficiency and effectiveness, both with customers and with how we approach our work at Zocdoc
- An appetite for continuous learning. You're eager for feedback and hold yourself (and your manager) accountable to regular coaching in the spirit of ongoing growth and development
- A positive outlook toward change. Our customers are evolving and so are we. Embracing change and strong adaptability are important parts of your success in this role
Benefits:
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
About ZocDoc
Sourced by ZipRecruiter
Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences, and contributors make our community and our platform better. We're an equal-opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
Industry
Internet websites and web search portals
Company size
501 - 1,000 Employees
Headquarters location
New York, NY, US
Year founded
2007