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Zocdoc Jobs (NOW HIRING)

Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...

Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...

OR · On-site

Your Impact on our Mission Zocdoc's most important asset is our people. As an Engineering Manager of our Frontend Platform & Design Systems team, you'll play a central role in defining how millions ...

New

Lead Zocdoc's organic social strategy (Instagram, TikTok, YouTube, and emerging channels), building awareness, affinity, and engagement among patients and providers. * Develop and execute always-on ...

A successful candidate will be an expert in the Zocdoc product, and be able to navigate complex practice operations to re-align value and optimize providers' success on Zocdoc. You'll enjoy this role ...

Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. The company is seeking to connect with potential candidates who are interested ...

Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. As a Staff Software Engineer on Zocdoc's Search Services team, you will lead ...

Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. As a Staff Software Engineer on Zocdoc's Search Services team, you will lead ...

General Apply - Product

New York, NY · On-site

$17.25 - $21.25/hr

Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...

Staff Product Manager, Ads

New York, NY · On-site

$200K - $260K/yr

Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...

Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...

Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...

Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...

Your Impact on our Mission As a Staff Software Engineer on Zocdoc's Search Services team, you will play a critical role in evolving one of the most important experiences we deliver to patients ...

Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...

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Zocdoc information

See salary details

$34.5K

$69.6K

$114K

How much do zocdoc jobs pay per year?

As of Jul 17, 2026, the average yearly pay for zocdoc in the United States is $69,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Zocdoc vs Medical Assistant?

AspectZocdocMedical Assistant
CredentialsNone required for users; providers may have certificationsCertified or registered, with specific training
Work EnvironmentOnline platform connecting patients and providersClinical setting, hospitals, clinics
UsageScheduling and booking appointmentsPatient care, administrative tasks

While Zocdoc is an online platform for booking healthcare appointments, Medical Assistants are clinical staff working directly with patients in healthcare facilities. Zocdoc facilitates access to providers, whereas Medical Assistants support patient care on-site. Both play vital roles in healthcare access and delivery, but their functions and environments differ significantly.

What is a Zocdoc job?

A Zocdoc job typically refers to a position at Zocdoc, a digital healthcare marketplace that connects patients with doctors. Jobs at Zocdoc range from engineering and product development to sales, marketing, and customer support. Employees often work to improve healthcare access by enhancing the platform’s functionality and user experience. Zocdoc offers roles for both technical and non-technical professionals, with a focus on innovation and patient-centered solutions.

What are the downsides of Zocdoc?

Zocdoc jobs often require strong customer service and technical skills, as employees may handle scheduling, patient communication, and platform support. The role can involve high-pressure situations, irregular hours, and the need to adapt to evolving healthcare technology systems. Some positions may also require certification or experience in healthcare or related fields.

What are the typical responsibilities and collaborative dynamics for a role at Zocdoc?

At Zocdoc, employees often work in cross-functional teams that include product managers, engineers, designers, and sales professionals. Depending on your role, you may be responsible for tasks such as developing new features, improving the user experience for patients and providers, or optimizing business operations. Collaboration is highly encouraged, with regular team meetings and brainstorming sessions to solve challenges related to healthcare access and technology integration. The fast-paced environment offers opportunities for professional growth, as team members are frequently exposed to new projects and encouraged to contribute ideas.

What are the key skills and qualifications needed to thrive as a Zocdoc Customer Service Representative, and why are they important?

To thrive as a Zocdoc Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior experience in customer support or healthcare environments. Familiarity with CRM software, Zocdoc's scheduling platform, and basic computer systems is typically required. Empathy, patience, and the ability to multitask help representatives build rapport with patients and providers. These skills ensure efficient resolution of inquiries, high customer satisfaction, and smooth coordination between patients and healthcare professionals.

What is Zocdoc and what does a Zocdoc employee do?

Zocdoc is a digital healthcare marketplace that helps patients find doctors, book medical appointments online, and manage their healthcare experience. Employees at Zocdoc work in various roles such as software engineering, customer service, sales, and marketing to support the platform, improve user experience, and expand the network of healthcare providers. They help connect patients with healthcare professionals, streamline appointment scheduling, and ensure the overall efficiency and reliability of the service.

What is Zocdoc and how does it work?

Zocdoc is a digital platform that allows patients to find and book appointments with healthcare providers online. It works by providing a directory of providers, real-time appointment availability, and booking features, often requiring users to create an account and verify insurance information. For job roles related to Zocdoc, familiarity with healthcare technology and customer service skills are beneficial.

Is Zocdoc a good company to work for?

Zocdoc offers roles such as customer support, engineering, and product management, often requiring collaboration and technical skills. Employee reviews indicate a positive work environment with opportunities for growth, though experiences can vary by department. As with any company, individual satisfaction depends on role, team, and personal expectations.

Does Zocdoc offer remote positions?

Zocdoc offers some remote positions, particularly in roles related to customer support, software development, and product management. The availability of remote work depends on the specific job and company needs, and candidates should review individual job postings for location requirements and remote work options.
What cities are hiring for Zocdoc jobs? Cities with the most Zocdoc job openings:
What are the most commonly searched types of Zocdoc jobs? The most popular types of Zocdoc jobs are:
What states have the most Zocdoc jobs? States with the most job openings for Zocdoc jobs include:
Infographic showing various Zocdoc job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $69,622 per year, or $33.5 per hour.
Senior Manager, Organic Social

Senior Manager, Organic Social

Zocdoc

New York, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago


Job description

Our Mission
Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission
This role is central to shaping how patients and providers perceive and engage with Zocdoc. You'll help ensure our brand reflects the humanity of healthcare and the value of Zocdoc through storytelling, creative, and community engagement that strengthen our reputation and drive affinity. Your work will make Zocdoc not just a platform people use, but a brand they love, believe in and want to be a part of.
Your day to day is...
  • Lead Zocdoc's organic social strategy (Instagram, TikTok, YouTube, and emerging channels), building awareness, affinity, and engagement among patients and providers.
  • Develop and execute always-on social programming and campaigns, ensuring content is high-quality, on-brand, and optimized for each platform.
  • Lead content ideation and oversee production.
  • Manage internal and external creatives to deliver best-in-class social content.
  • Contribute to broader brand initiatives, bringing social insight and creative input into the development of strategy and creative.
  • Experiment with formats, trends and real-time moments that extend reach and cultural relevance.
  • Lead community management, acting as the voice of Zocdoc on social platforms, participating in conversations, and building meaningful relationships with audiences and creators.
  • Own performance tracking and analytics for organic social, translating insights into clear actions and continuous optimization.
  • Build systems and workflows that enable efficient, high-quality creative production at scale.
  • Drive cross-functional alignment. Partner with internal stakeholders to ensure integrated storytelling and maximize the impact of campaigns, launches, and brand moments across social channels.
  • Define and drive Zocdoc's creator strategy, ensuring strong brand alignment, and measurable impact.

You'll enjoy this role if you are...
  • A strategist who can connect social efforts to brand and business goals.
  • A creative thinker who brings distinctive ideas, programs, and strategies to the table.
  • An action-oriented maker who likes to get hands-on: writing briefs, doing the work, bringing ideas to life that move the needle.
  • A true collaborator who values strong cross-functional partnership and approaches work as a team sport.
  • Analytical, using data and insights to measure and continually improve performance.
  • A process-oriented builder, excited to build the systems and foundations that will help the brand scale.

You'll be successful in this role if you have...
  • 8-10 years of experience in organic brand social
  • Proven track record developing and executing social strategies that drive brand growth
  • Experience in community management
  • Familiarity with reputation management and social listening
  • Experience building scalable social frameworks and measuring performance; connecting efforts back to the business.

Benefits
  • Flexible, hybrid work environment at our convenient Soho location
  • Unlimited Vacation
  • 100% paid employee health benefit options (including medical, dental, and vision)
  • Commuter Benefits
  • 401(k) with employer funded match
  • Corporate wellness program with Wellhub
  • Sabbatical leave (for employees with 5+ years of service)
  • Competitive paid parental leave and fertility/family planning reimbursement
  • Cell phone reimbursement
  • Catered lunch everyday along with beverages and snacks
  • Employee Resource Groups and ZocClubs to promote shared community and belonging
  • Great Place to Work Certified

Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.
NYC Base Salary Range
$148,000-$190,000 USD
About usZocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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About ZocDoc

Sourced by ZipRecruiter

Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences, and contributors make our community and our platform better. We're an equal-opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

Industry

Internet websites and web search portals

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

2007