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Zocdoc Jobs (NOW HIRING)

Your Impact on our Mission Zocdoc's most important asset is our people. As a Sales Manager, SMB Sales, you will be responsible for managing a highly motivated sales team, to drive results that grow ...

Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...

Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...

Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...

Your Impact on our Mission Zocdoc's most important asset is our people. As a Staff Software Engineer on the Billing team, you'll play a meaningful role in making sure our financial foundations are as ...

Your Impact on our Mission Zocdoc's most important asset is our people. As a Director of Marketing Operations, you'll play a meaningful role in making sure that Zocdoc's marketing organization ...

Senior Staff Software Engineer, Data

OR · On-site +1

$105K - $143K/yr

Your Impact on our Mission We are looking for a Senior Staff Data Platform Engineer to elevate the systems that power trusted decision-making at Zocdoc. In this high-impact role, you will define ...

Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...

FP&A Associate

New York, NY · On-site

$100K - $125K/yr

Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...

Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across ...

Your Impact on our Mission Zocdoc's most important asset is our people. As our Senior Manager, Payor Partnerships you'll play a meaningful role in expanding access to care by building and scaling ...

Your Impact to the Mission Zocdoc's most important asset is our people. As an Engineering Manager for Zo, Zocdoc's AI phone assistant, you will play a critical role in achieving Zocdoc's strategy of ...

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Zocdoc information

See salary details

$34.5K

$69.6K

$114K

How much do zocdoc jobs pay per year?

As of Jun 27, 2026, the average yearly pay for zocdoc in the United States is $69,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Zocdoc vs Medical Assistant?

AspectZocdocMedical Assistant
CredentialsNone required for users; providers may have certificationsCertified or registered, with specific training
Work EnvironmentOnline platform connecting patients and providersClinical setting, hospitals, clinics
UsageScheduling and booking appointmentsPatient care, administrative tasks

While Zocdoc is an online platform for booking healthcare appointments, Medical Assistants are clinical staff working directly with patients in healthcare facilities. Zocdoc facilitates access to providers, whereas Medical Assistants support patient care on-site. Both play vital roles in healthcare access and delivery, but their functions and environments differ significantly.

What is a Zocdoc job?

A Zocdoc job typically refers to a position at Zocdoc, a digital healthcare marketplace that connects patients with doctors. Jobs at Zocdoc range from engineering and product development to sales, marketing, and customer support. Employees often work to improve healthcare access by enhancing the platform’s functionality and user experience. Zocdoc offers roles for both technical and non-technical professionals, with a focus on innovation and patient-centered solutions.

What are red flags for doctors?

Red flags for doctors include unprofessional behavior, lack of proper licensing or credentials, poor communication skills, inconsistent or incomplete medical records, and a pattern of misdiagnoses or unnecessary treatments. These signs can indicate a lack of competence or ethical issues, which are important to consider when choosing a healthcare provider.

How much does it cost to use Zocdoc?

Zocdoc is a platform that allows patients to find and book appointments with healthcare providers at no cost to the patient. Healthcare providers may pay a subscription fee or per-appointment fee to be listed and receive bookings through the platform. Job seekers should understand that Zocdoc's revenue model primarily involves provider fees, not user charges.

What is the controversy with Zocdoc?

Zocdoc, a healthcare appointment booking platform, has faced criticism over issues such as patient data privacy concerns, alleged unfair practices in provider listings, and complaints about customer service. Some healthcare providers and users have raised questions about transparency and billing practices within the platform.

What are the typical responsibilities and collaborative dynamics for a role at Zocdoc?

At Zocdoc, employees often work in cross-functional teams that include product managers, engineers, designers, and sales professionals. Depending on your role, you may be responsible for tasks such as developing new features, improving the user experience for patients and providers, or optimizing business operations. Collaboration is highly encouraged, with regular team meetings and brainstorming sessions to solve challenges related to healthcare access and technology integration. The fast-paced environment offers opportunities for professional growth, as team members are frequently exposed to new projects and encouraged to contribute ideas.

What are the key skills and qualifications needed to thrive as a Zocdoc Customer Service Representative, and why are they important?

To thrive as a Zocdoc Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior experience in customer support or healthcare environments. Familiarity with CRM software, Zocdoc's scheduling platform, and basic computer systems is typically required. Empathy, patience, and the ability to multitask help representatives build rapport with patients and providers. These skills ensure efficient resolution of inquiries, high customer satisfaction, and smooth coordination between patients and healthcare professionals.

What is Zocdoc and what does a Zocdoc employee do?

Zocdoc is a digital healthcare marketplace that helps patients find doctors, book medical appointments online, and manage their healthcare experience. Employees at Zocdoc work in various roles such as software engineering, customer service, sales, and marketing to support the platform, improve user experience, and expand the network of healthcare providers. They help connect patients with healthcare professionals, streamline appointment scheduling, and ensure the overall efficiency and reliability of the service.

What's better than Zocdoc?

Zocdoc is a platform that connects patients with healthcare providers, and roles within the company often require customer service, technical skills, and knowledge of healthcare systems. Alternatives may include other healthcare technology companies or roles in medical administration, depending on career goals and skill sets.
What cities are hiring for Zocdoc jobs? Cities with the most Zocdoc job openings:
What are the most commonly searched types of Zocdoc jobs? The most popular types of Zocdoc jobs are:
What states have the most Zocdoc jobs? States with the most job openings for Zocdoc jobs include:
Infographic showing various Zocdoc job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $69,622 per year, or $33.5 per hour.
Manager, SMB Sales

Manager, SMB Sales

Zocdoc

New York, NY • Hybrid

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday


Job description

Your Impact on our Mission

Zocdoc's most important asset is our people. As a Sales Manager, SMB Sales, you will be responsible for managing a highly motivated sales team, to drive results that grow revenue for Zocdoc. You will lead, hire, train, and retain top talent, while creating and fostering a culture that empowers the team to hit targets. You will be responsible for driving not just the results of their team, but also the culture in a way that is best for Zocdoc patients, providers, and employees.

You'll enjoy this role if you are...

  • An executor who is able to partner with leadership to take ideas and turn them into reality
  • The kind of leader who loves to roll your sleeves up, lead by example, and stay close to the work
  • Passionate about leveraging data to create actionable insights develop their team members and drive their business forward
  • The kind of person who builds a culture of high performance and impact by establishing trust with their teams

Your day-to-day is...

  • Managing and coaching a bench of individual contributors who are driving results
  • Building a diverse and inclusive talent pipeline and leadership bench
  • Working with stakeholders across the business to ensure requirements are met to hit targets
  • Communicating actively and often with tailored messaging so that all of our stakeholders are in the loop, and our sales team is motivated and focused
  • Strategizing and prioritizing. There's no shortage of ideas - but time isn't infinite.  You'll lean on data and your knowledge of our organization to make sure you're smartly deciding what needs to happen now, and what can wait until later
  • Working closely with Sales Leadership and our Sales Operations team to build out reporting, forecasts, and roadmaps

You'll be successful in this role if you have...

  • An unrelenting desire to build more equitable, inclusive, and diverse workplaces. You view this role as an opportunity to create positive change
  • A meaningful (2+ years) of sales leadership experience
  • Demonstrated experience building strong teams that perform, and tout an inclusive, supportive, and collaborative culture
  • Proven track record of working broadly across an organization, working with multiple stakeholders across all tenure buckets (executive to individual contributor)
  • Strong business acumen, and an appreciation for reporting and data fidelity
  • Experience working autonomously
  • A passion for healthcare and health systems, and a deep understanding of its complexity
  • Excellent communication skills, both written and verbal

Benefits:

  • Flexible, hybrid work environment at our convenient Soho location
  • Unlimited Vacation
  • 100% paid employee health benefit options (including medical, dental, and vision)
  • Commuter Benefits
  • 401(k) with employer funded match
  • Corporate wellness program with Wellhub
  • Sabbatical leave (for employees with 5+ years of service)
  • Competitive paid parental leave and fertility/family planning reimbursement
  • Cell phone reimbursement
  • Catered lunch everyday along with beverages and snacks
  • Employee Resource Groups and ZocClubs to promote shared community and belonging
  • Great Place to Work Certified
  •  

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About ZocDoc

Sourced by ZipRecruiter

Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences, and contributors make our community and our platform better. We're an equal-opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

Industry

Internet websites and web search portals

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

2007