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Zocdoc Jobs in California (NOW HIRING)

Receptionist Position

Moorpark, CA · On-site

$17 - $24/hr

Monitor various social media sites such as Classpass, Dear Doc, Zocdoc and others to respond to new appointment requests promptly when a request is made. * Call patients to confirm upcoming ...

Receptionist Position

Los Angeles, CA · On-site

$17 - $22.25/hr

Monitor various social media sites such as Classpass, Dear Doc, Zocdoc and others to respond to new appointment requests promptly when a request is made. Call patients to confirm upcoming ...

Receptionist Position

Moorpark, CA · On-site

$16.25 - $21.50/hr

Monitor various social media sites such as Classpass, Dear Doc, Zocdoc and others to respond to new appointment requests promptly when a request is made. Call patients to confirm upcoming ...

Patient Coordinator

Salinas, CA

$18.25 - $24.50/hr

Responsible for answer incoming phone calls within three rings, confirming ZocDoc appointments as well as making outgoing calls for patient retention purposes. * Maintain a neat and orderly work area ...

Guide new providers through EHR setup, scheduling configuration, and ZocDoc activation, coordinating with external partnerships to ensure a seamless launch. * Conduct launch readiness checks and ...

New

Patient Coordinator

Torrance, CA

$17.75 - $23.75/hr

Responsible for answer incoming phone calls within three rings, confirming ZocDoc appointments as well as making outgoing calls for patient retention purposes. * Maintain a neat and orderly work area ...

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Zocdoc information

What is a Zocdoc?

A Zocdoc job typically refers to a position at Zocdoc, a digital healthcare marketplace that connects patients with doctors. Jobs at Zocdoc range from engineering and product development to sales, marketing, and customer support. Employees often work to improve healthcare access by enhancing the platform’s functionality and user experience. Zocdoc offers roles for both technical and non-technical professionals, with a focus on innovation and patient-centered solutions.

What does a Zocdoc employee do?

Zocdoc is a digital healthcare marketplace that helps patients find doctors, book medical appointments online, and manage their healthcare experience. Employees at Zocdoc work in various roles such as software engineering, customer service, sales, and marketing to support the platform, improve user experience, and expand the network of healthcare providers. They help connect patients with healthcare professionals, streamline appointment scheduling, and ensure the overall efficiency and reliability of the service.

What are the typical responsibilities and collaborative dynamics for a role at Zocdoc?

At Zocdoc, employees often work in cross-functional teams that include product managers, engineers, designers, and sales professionals. Depending on your role, you may be responsible for tasks such as developing new features, improving the user experience for patients and providers, or optimizing business operations. Collaboration is highly encouraged, with regular team meetings and brainstorming sessions to solve challenges related to healthcare access and technology integration. The fast-paced environment offers opportunities for professional growth, as team members are frequently exposed to new projects and encouraged to contribute ideas.

What are the key skills and qualifications needed to thrive as a Zocdoc Customer Service Representative, and why are they important?

To thrive as a Zocdoc Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior experience in customer support or healthcare environments. Familiarity with CRM software, Zocdoc's scheduling platform, and basic computer systems is typically required. Empathy, patience, and the ability to multitask help representatives build rapport with patients and providers. These skills ensure efficient resolution of inquiries, high customer satisfaction, and smooth coordination between patients and healthcare professionals.

What is the difference between Zocdoc vs Medical Assistant?

AspectZocdocMedical Assistant
CredentialsNone required for users; providers may have certificationsCertified or registered, with specific training
Work EnvironmentOnline platform connecting patients and providersClinical setting, hospitals, clinics
UsageScheduling and booking appointmentsPatient care, administrative tasks

While Zocdoc is an online platform for booking healthcare appointments, Medical Assistants are clinical staff working directly with patients in healthcare facilities. Zocdoc facilitates access to providers, whereas Medical Assistants support patient care on-site. Both play vital roles in healthcare access and delivery, but their functions and environments differ significantly.

What are the most commonly searched types of Zocdoc jobs in California?

The most popular types of Zocdoc jobs in California are:

Infographic showing various Zocdoc job openings in California as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 59% Physical, 13% Hybrid, and 28% Remote job distribution.

Receptionist Position

HEALTH ATLAST WEST LA

Los Angeles, CA • On-site

$19 - $24/hr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago


Job description

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Opportunity for advancement

Company:
Join our dynamic team at Health Atlast West LA leading integrative healthcare clinic specializing in medical, chiropractic, massage, physio-therapy and acupuncture. Our clinic is a comprehensive approach to healthcare,
Position Overview:
The Front Desk Receptionist position plays a critical role in the success of the practice.The person in this position must maintain a positive attitude and allow the patient to feel their smile even in phone or written conversations. The ideal candidate will possess exceptional communication skills, exude positivity, and thrive in a fast-paced environment. Experience in a chiropractic or healthcare clinic or similar setting is preferred.
Responsibilities:
  • Greet everyone with a smile and an enthusiastic verbal greeting.
  • Answer phones, return voicemails and screen calls for Practitioners.
  • Check patients in and out of the practice. Checking out patients includes scheduling future appointments and collecting payment.
  • Checking in New Patients ensuring that all necessary items are collected upon check in: New Patient Intake forms, copy of DL and Insurance Card, a credit card to be stored in our system for payments.
  • Getting vitals (Height, weight, blood pressure, pulse, etc.) on all new patients.
  • Assisting the providers with patients. Getting patients on the roller table, putting e-stim on them etc.
  • Verifying new patient’s insurance information and creating files.
  • Monitor various patient communication sites such as Classpass, Dear Doc, Zocdoc and others to respond to new appointment requests promptly when a request is made.
  • Call patients to confirm upcoming appointments.
  • Call patients to check on how they are feeling following appointments.
  • Create new sales opportunities by promoting all services the practice has to offer to all patients you come in contact with.
Qualifications:
  • Excellent customer service skills.
  • Effective and clear communication skills, both written and verbal.
  • Strong organization skills. Maintains a neat and organized workspace and adheres to HIPPA compliance policies.
  • Attention to detail.
  • Remaining calm under pressure and the ability to multi-task and handle multiple calls at once.
  • Proficient computer skills.
Education and Experience:
  • Medical office experience preferred.
  • Prior experience in a customer-facing position, preferably as a receptionist.
  • High School degree or the equivalent.
Physical Requirements:
  • Prolonged periods of sitting.
  • Must be able to lift up to 15 pounds at times.
  • Must have the ability to see up close with or without vision correction.
  • Must possess the ability to communicate and comprehend information.
 Benefits
Opportunity to participate with the company Blue Shield health plan, 100% coverage primary care, urgent care, telemedicine, and generic medication, Cal Savers retirement plan, 40 hours of sick pay 1 week vacation accumulates after 1 year, 2 weeks vacation accumulates after 2 years, employee discounts, production bonuses.
If you would like to expedite the interview process please call 213-364-9532 and ask for Viviane and let her know the position you are applying for.