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Remote Zocdoc Jobs (NOW HIRING)

*Please note, we are open to remote candidates for this role. Your Impact on our Mission As a Staff Software Engineer on the Marketplace Growth team at Zocdoc, you'll transform ideas into reality by ...

Remote Base Salary Range $235,000-$300,000 USD Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data and internal equity.

*Please note, we are open to remote candidates for this role. Your Impact on our Mission As a Staff Software Engineer on Zocdoc's Search Services team, you will play a critical role in evolving one of ...

Please note, we are open to remote candidates for this role. Your Impact on our Mission As a Staff Software Engineer on Zocdoc's Search Services team, you will play a critical role in evolving one of ...

Senior Staff Software Engineer, Data

OR ยท On-site +1

$105K - $143K/yr

... Zocdoc. In this high-impact role, you will define platform standards, lead complex cross-domain ... This is a senior individual contributor role open to remote candidates across the United States.

*Please note, we are open to remote candidates for this role. Your Impact on our Mission Zocdoc's most important asset is our people. As a Staff Software Engineer on the Billing team, you'll play a ...

*Please note, we are open to remote candidates for this role. Your Impact on Our Mission Zocdoc's greatest asset is its people. As a Staff Cloud IAM Engineer on our Corporate Cloud Engineering team ...

$20K/mo

ZocDoc) to programmatic, display, and beyond. The ideal candidate will possess excellent ... This is a remote role, but in order to maintain compliance standards only candidates within the ...

Paid Media Manager

$70K - $80K/yr

ZocDoc) to programmatic, display, and beyond. The ideal candidate will possess excellent ... This is a remote role, but in order to maintain compliance standards only candidates within the ...

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Remote Zocdoc information

How does working remotely for Zocdoc impact team communication and collaboration?

Working remotely for Zocdoc means collaborating with colleagues primarily through digital tools like Slack, Zoom, and project management platforms. While this setup allows for flexibility and work-life balance, it also requires strong communication skills and proactive engagement to stay aligned with your team. Regular virtual meetings, transparent updates, and clear documentation are essential for smooth collaboration. Zocdoc typically fosters a supportive environment through structured check-ins and encourages team members to share ideas and feedback openly, ensuring everyone stays connected despite the remote setting.

What are the key skills and qualifications needed to thrive as a Remote Zocdoc Customer Support Specialist, and why are they important?

To thrive as a Remote Zocdoc Customer Support Specialist, you need excellent communication skills, problem-solving abilities, and a customer-focused mindset, often supported by experience in customer service or healthcare settings. Familiarity with CRM systems, ticketing platforms, and Zocdoc's scheduling software is typically required. Strong interpersonal skills, patience, and the ability to multitask under pressure help you stand out in this remote role. These skills and qualities are vital to ensuring efficient patient-provider interactions and delivering a seamless support experience in a virtual environment.

What is the difference between Remote Zocdoc vs Remote Medical Scheduler?

AspectRemote ZocdocRemote Medical Scheduler
CredentialsTypically requires healthcare industry knowledge, customer service skillsOften requires healthcare office experience, scheduling software familiarity
Work EnvironmentOnline, flexible, patient-facing platformRemote, administrative setting, coordinating appointments
Employer & IndustryHealthcare technology companies, clinics, hospitalsMedical offices, clinics, healthcare providers
Search & Comparison IntentUnderstanding platform-specific roles, patient interactionScheduling tasks, administrative responsibilities

Remote Zocdoc primarily involves interacting with patients through a healthcare platform, focusing on appointment booking and customer service. Remote Medical Schedulers handle administrative scheduling tasks within healthcare offices. While both roles require healthcare industry knowledge, Remote Zocdoc emphasizes platform-specific skills, whereas Remote Medical Schedulers focus on administrative coordination.

What is a Remote Zocdoc job?

A Remote Zocdoc job refers to employment with Zocdoc, a digital healthcare marketplace, where employees work from home or another remote location instead of a physical office. These roles can include customer service, software engineering, marketing, and other positions that support the Zocdoc platform. Working remotely for Zocdoc allows employees to collaborate virtually while helping patients find and book medical appointments online. Remote roles may require reliable internet access, effective communication skills, and the ability to work independently.
More about Remote Zocdoc jobs
What cities are hiring for Remote Zocdoc jobs? Cities with the most Remote Zocdoc job openings:
What are the most commonly searched types of Zocdoc jobs? The most popular types of Zocdoc jobs are:
What states have the most Remote Zocdoc jobs? States with the most job openings for Remote Zocdoc jobs include:
Infographic showing various Remote Zocdoc job openings in the United States as of May 2026, with employment types broken down into 100% Contract. Highlights an 100% Hybrid job distribution.
Staff Software Engineer, Marketplace

Staff Software Engineer, Marketplace

Zocdoc

New York, NY โ€ข On-site, Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Job description

*Please note, we are open to remote candidates for this role.

Your Impact on our Mission

As a Staff Software Engineer on the Marketplace Growth team at Zocdoc, you'll transform ideas into reality by rapidly prototyping, iterating, and delivering high-impact experiences that help patients discover and access care. You'll take ownership of the systems that power Zocdoc's user acquisition and engagement, ensuring our top-of-funnel experiences are stable, scalable, and high-performing. This includes driving the evolution of our SEO infrastructure, which powers thousands of patient-facing pages; iterating on provider profile and practice page designs to create seamless, trustworthy experiences; and building AI-driven systems that introduce new, intelligent ways for users to learn about Zocdoc. You'll collaborate closely with Design, Product, and Marketing counterparts to align on strategy, deliver measurable impact, and continuously refine how patients connect with healthcare providers-all while fostering a culture of technical excellence, mentorship, and innovation that keeps Zocdoc at the forefront of healthcare technology.

To ensure fair consideration, candidates shouldย apply to only one Staff Software Engineer roleย at Zocdoc. Please avoid submitting multiple applications, as we will review your profile for the most relevant opportunity.

You'll enjoy this role if you are...

  • Driven by the opportunity to impact healthcare positively, our mission is to create a seamless, efficient, and deeply human experience
  • Product-driven with a relentless focus on user needs
  • Passionate about engineering excellence, with a strong focus on promoting best practices in code quality, testing, and long-term maintainability across teams and the organization
  • Demonstrates strong ownership of their technical domain and invests in mentoring others by sharing knowledge and best practices across teams

Your day to day is...

  • Leading the technical direction of Zocdoc's acquisition platform, enhancing system stability and user experience. Guiding technical discussions, ensuring decisions are scalable and dependable, and aligning infrastructure with the team's broader mission
  • Building scalable APIs and microservices that power frictionless data access and informed patient decision-making
  • Collaborating with design counterparts to iterate on user experiences and improve the overall customer journey
  • Proactively engaging with product counterparts to align on vision, strategy, and execution, ensuring projects stay on track and deliver business value
  • Mentoring engineers and driving team excellence through coding standards, automation, and continuous improvement
  • Leading bold innovation initiatives centered on AI, leveraging emerging data sources and cutting-edge architectures to position Zocdoc as a leader in healthcare technology

You'll be successful in this role if you have...

  • Owned and evolved complex, user-facing platforms end-to-end, balancing rapid delivery with long-term technical vision to ensure scalable, maintainable, and impactful experiences
  • Designed and built performant systems with search engine optimization (SEO) and page speed as top priorities, ensuring fast, reliable, and discoverable patient experiences at scale
  • Architected full-stack solutions spanning backend APIs, AWS-based infrastructure, and React systems that are modular, reusable, and leveraged across teams
  • Integrated with third-party data sources and content management systems, such as Contentful, to deliver dynamic, flexible, and content-rich user experiences
  • Leveraged large language model (LLM) systems to transform raw user data into actionable insights, powering intelligent and personalized features
  • Driven engineering excellence through best-in-class practices in testing, CI/CD, observability, and system performance optimization
  • Mentored and collaborated across distributed teams, promoting strong technical foundations, clear communication, and an inclusive, innovative engineering culture

Benefits:

  • Flexible, hybrid work environment at our convenient Soho location
  • Unlimited Vacation
  • 100% paid employee health benefit options (including medical, dental, and vision)
  • Commuter Benefits
  • 401(k) with employer funded match
  • Corporate wellness program with Wellhub
  • Sabbatical leave (for employees with 5+ years of service)
  • Competitive paid parental leave and fertility/family planning reimbursement
  • Cell phone reimbursement
  • Catered lunch everyday along with beverages and snacks
  • Employee Resource Groups and ZocClubs to promote shared community and belonging
  • Great Place to Work Certified

ZocDoc logo

About ZocDoc

Sourced by ZipRecruiter

Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences, and contributors make our community and our platform better. We're an equal-opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

Industry

Internet websites and web search portals

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

2007