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Xbox Support Jobs (NOW HIRING)

... supporting game console clients, browser clients, and external server clients. • Develop highly ... on the Xbox and/or PlayStation consoles. • Familiarity with networking systems and their ...

Critical Environment Support Assistant

Boydton, VA · On-site

$15.25 - $20.25/hr

... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... Supports senior colleagues as an assistant. * Adds required data, documents changes and upkeep of ...

... Xbox 360 game consoles, games and services including on-site Xbox diagnostics. The Answers Desk ... Consistently deliver high standards of sales and service, supporting the strategies of the ...

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XBOX Support information

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$12

$25

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How much do xbox support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for xbox support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Xbox Support position, and why are they important?

Success in an Xbox Support role requires strong troubleshooting abilities, knowledge of gaming consoles and software, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, ticketing platforms, and Xbox-specific diagnostic tools is highly beneficial. Excellent communication, patience, and a customer-focused attitude are crucial soft skills that distinguish top performers. These skills ensure quick problem resolution, positive user experiences, and ongoing satisfaction among Xbox customers.

What is an Xbox Support job?

An Xbox Support job involves assisting customers with technical issues, account management, billing inquiries, and troubleshooting for Xbox consoles, services, and games. Support representatives help users via phone, chat, or email, guiding them through solutions to enhance their gaming experience. They also provide information on policies, warranties, and subscription services like Xbox Game Pass. Strong communication and problem-solving skills are essential for this role.

What does a typical workday look like for someone in Xbox Support?

A typical day in Xbox Support involves responding to customer inquiries via phone, email, or chat, assisting with troubleshooting technical issues, account management, and providing guidance on Xbox services and products. Team members collaborate closely with colleagues and escalate complex issues to specialized technical teams when needed. You may handle a variety of cases, ranging from connectivity and software questions to hardware diagnostics. The environment is fast-paced and customer-focused, offering continuous learning opportunities and exposure to new gaming technologies. Many employers provide support through a structured team, fostering a collaborative and supportive atmosphere.

More about XBOX Support jobs
What cities are hiring for Xbox Support jobs? Cities with the most Xbox Support job openings:
What are the most commonly searched types of Xbox Support jobs? The most popular types of Xbox Support jobs are:
What states have the most Xbox Support jobs? States with the most job openings for Xbox Support jobs include:
Infographic showing various Xbox Support job openings in the United States as of June 2026, with employment types broken down into 4% Internship, 67% Full Time, 13% Part Time, 4% Temporary, 8% Contract, and 4% Summer. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.
Staff Backend Engineer | Xbox Advertising

Staff Backend Engineer | Xbox Advertising

King

San Francisco, CA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Job description

Craft:

Technology & Development

Job Description:

Your role within the Kingdom

Do you want to build amazing backend systems for Advertising using the latest technologies? Are you an excellent communicator who enjoys working with people from several different business units? Can you translate business needs into technical requirements and implementation?

If you answered yes, then our Staff Backend Engineer role on our ads engineering team may be the right role for you!

We are an impactful team of problem solvers that are constantly reviewing how and why we do things and learning from each other. We are experimental, trying out new tech and ideas and willing to do things differently to drive the entire industry forward. We are sociable and fun, and we like to hang out together. We are passionate, some might even say quirky, and while we love what we do, our lives are about more than work. We love games, and are obsessed with creating the best player experience!

Responsibilities

  • Design and develop scalable, available and reliable Publisher Ads & Monetization platform that handles billions of requests per day

  • Work with architects and other engineers to craft and architect backend systems

  • Collaborate with product and peer engineering teams on multi-functional projects

  • Work with DevOps engineers to ensure operational excellence

  • Genuine curiosity about working with and mentoring junior engineers

Knowledge & Skills

  • Demonstrated ability leading the development of backend services in Java

  • Experience with AdTech platforms preferred like AdServing, Demand Side Platform, etc.

  • Experience with NoSQL systems e.g., Bigtable, Elastic

  • Expert knowledge in Java, JMeter, and performance engineering

  • Experience working in Multi threading, Asynchronous processing

  • Experience in designing overall architecture of end-to-end solutions

  • Great interpersonal skills and a consistent record to work in a collaborative team environment

  • BA/BS degree in Computer Science, or a related technical field, plus 8+ years of relevant professional experience (12+ years total).

Key Attributes

  • Experience working in a cloud-based environment with Google Cloud Platform or AWS

  • Knowledge and experience in CI/CD, test automation, Jenkins, Gradle, and related technologies

  • Experience with open source technologies like Docker, Kubernetes, Google BigQuery

  • Passionate about usability, maintainability and quality, building for the long term


We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women, veterans, and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Xbox Advertisingbuilds the player-first, full-stack monetization technology that powers advertising across Xbox surfaces and ad-supported gameplay. We enable meaningful player engagement, publisher success, and platform growth by delivering trusted, high-quality ad experiences at global scale. Backed by Xbox and Microsoft, our platform blends deep gaming insights, privacy-forward data, and world-class engineering to make Xbox Ads the most effective and trusted ad platform in gaming.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
  • 401(k) with Company match, tuition reimbursement, charitable donation matching;
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
  • If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $121,500.00 - $224,880.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.