Xbox Advertising builds the player-first, full-stack monetization technology that powers advertising across Xbox surfaces and ad-supported gameplay. We enable meaningful player engagement, publisher ...
Xbox Advertising builds the player-first, full-stack monetization technology that powers advertising across Xbox surfaces and ad-supported gameplay. We enable meaningful player engagement, publisher ...
Activision Blizzard is a leading gaming company that operates Xbox Advertising, connecting ... support product enhancements. Responsibilities : • Perform in-depth analyses on large-scale ...
Activision Blizzard is a leading gaming company that operates Xbox Advertising, connecting ... support product enhancements. Responsibilities : • Perform in-depth analyses on large-scale ...
Product Support Engineer
Redmond, WA · On-site
Proficiency in Microsoft products including Windows, Office, Xbox, Surface, and related ... Proven ability to support customers using American Sign Language (ASL) * Experience using CRM or ...
Product Support Engineer
Redmond, WA · On-site
Proficiency in Microsoft products including Windows, Office, Xbox, Surface, and related ... Proven ability to support customers using American Sign Language (ASL) * Experience using CRM or ...
Customer Game Support
Austin, TX · On-site
$12/hr
... Xbox, PlayStation, Windows PCs) - Contribute to record keeping knowledge management for product knowledge bases - Create, edit, review, and publish content for the Customer Services department in ...
Quick apply
Customer Game Support
Austin, TX · On-site
$12/hr
... Xbox, PlayStation, Windows PCs) - Contribute to record keeping knowledge management for product knowledge bases - Create, edit, review, and publish content for the Customer Services department in ...
Software Engineer (C#/.NET)
Carlsbad, CA · On-site
... supporting game console clients, browser clients, and external server clients. • Develop highly ... on the Xbox and/or PlayStation consoles. • Familiarity with networking systems and their ...
Software Engineer (C#/.NET)
Carlsbad, CA · On-site
... supporting game console clients, browser clients, and external server clients. • Develop highly ... on the Xbox and/or PlayStation consoles. • Familiarity with networking systems and their ...
Applications Engineer
Bellevue, WA · On-site
... Surface and XBOX over the mechanical aspects of new cable and connectors design including ... Coordinate with cross-functional team and factories to support customers for design change; try out ...
Applications Engineer
Bellevue, WA · On-site
... Surface and XBOX over the mechanical aspects of new cable and connectors design including ... Coordinate with cross-functional team and factories to support customers for design change; try out ...
... support environment. * Hands-on Unreal Engine 4/5 programming experience with a solid working ... Experience developing, debugging, & operating on modern console platforms (PlayStation 5, Xbox ...
... support environment. * Hands-on Unreal Engine 4/5 programming experience with a solid working ... Experience developing, debugging, & operating on modern console platforms (PlayStation 5, Xbox ...
... Surface and XBOX over the mechanical aspects of new cable and connectors design including ... Coordinate with cross-functional team and factories to support customers for design change; try out ...
... Surface and XBOX over the mechanical aspects of new cable and connectors design including ... Coordinate with cross-functional team and factories to support customers for design change; try out ...
Product Engineer (Console Live Ops)
Bellevue, WA · On-site
$130K - $160K/yr
... support environment. * Hands-on Unreal Engine 4/5 programming experience with a solid working ... Experience developing, debugging, & operating on modern console platforms (PlayStation 5, Xbox ...
Product Engineer (Console Live Ops)
Bellevue, WA · On-site
$130K - $160K/yr
... support environment. * Hands-on Unreal Engine 4/5 programming experience with a solid working ... Experience developing, debugging, & operating on modern console platforms (PlayStation 5, Xbox ...
Supports and drives the labor relations strategy for Xbox (U.S.), aligned to Microsoft's Labor Principles and broader HR strategy. * Partners to build the labor relations operating model, including ...
Supports and drives the labor relations strategy for Xbox (U.S.), aligned to Microsoft's Labor Principles and broader HR strategy. * Partners to build the labor relations operating model, including ...
Critical Environment Support Assistant
Boydton, VA · On-site
$15.25 - $20.25/hr
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... Supports senior colleagues as an assistant. * Adds required data, documents changes and upkeep of ...
Critical Environment Support Assistant
Boydton, VA · On-site
$15.25 - $20.25/hr
... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... Supports senior colleagues as an assistant. * Adds required data, documents changes and upkeep of ...
... Xbox 360 game consoles, games and services including on-site Xbox diagnostics. The Answers Desk ... Consistently deliver high standards of sales and service, supporting the strategies of the ...
... Xbox 360 game consoles, games and services including on-site Xbox diagnostics. The Answers Desk ... Consistently deliver high standards of sales and service, supporting the strategies of the ...
Develop web services supporting game console clients, browser clients, and external server clients ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.
Develop web services supporting game console clients, browser clients, and external server clients ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.
Senior Engineer - Studio Sirens
Loveland, CO · On-site +1
$105K - $135K/yr
The ideal candidate has meaningful experience in console development and/or porting (Xbox, PlayStation, Switch) and is comfortable owning features end-to-end. Near-term work includes supporting ...
Senior Engineer - Studio Sirens
Loveland, CO · On-site +1
$105K - $135K/yr
The ideal candidate has meaningful experience in console development and/or porting (Xbox, PlayStation, Switch) and is comfortable owning features end-to-end. Near-term work includes supporting ...
Senior Engineer - Studio Sirens
Loveland, CO · On-site +1
$105K - $135K/yr
The ideal candidate has meaningful experience in console development and/or porting (Xbox, PlayStation, Switch) and is comfortable owning features end-to-end. Near-term work includes supporting ...
Quick apply
Senior Engineer - Studio Sirens
Loveland, CO · On-site +1
$105K - $135K/yr
The ideal candidate has meaningful experience in console development and/or porting (Xbox, PlayStation, Switch) and is comfortable owning features end-to-end. Near-term work includes supporting ...
Develop web services supporting game console clients, browser clients, and external server clients ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.
Develop web services supporting game console clients, browser clients, and external server clients ... One or more titles shipped on console or PC; preferably on the Xbox and/or PlayStation consoles.
Senior Engineer - Studio Sirens
Loveland, CO · On-site
$105K - $135K/yr
The ideal candidate has meaningful experience in console development and/or porting (Xbox, PlayStation, Switch) and is comfortable owning features end-to-end. Near-term work includes supporting ...
Senior Engineer - Studio Sirens
Loveland, CO · On-site
$105K - $135K/yr
The ideal candidate has meaningful experience in console development and/or porting (Xbox, PlayStation, Switch) and is comfortable owning features end-to-end. Near-term work includes supporting ...
Senior Gameplay Engineer, Missions
Irvine, CA · On-site
Design, implement, and maintain gameplay systems that support mission-based experiences ... Experience optimizing gameplay systems for performance across PC, Xbox, and PlayStation. * Strong ...
Senior Gameplay Engineer, Missions
Irvine, CA · On-site
Design, implement, and maintain gameplay systems that support mission-based experiences ... Experience optimizing gameplay systems for performance across PC, Xbox, and PlayStation. * Strong ...
Children's Residential Support Worker
Rugby, ND · On-site
$14.75 - $17.25/hr
Our support workers enable our young people to get their childhood back and create pathways to ... Evenings and weekends are for fun, whether that's playing on the Xbox, a game of football, having a ...
Children's Residential Support Worker
Rugby, ND · On-site
$14.75 - $17.25/hr
Our support workers enable our young people to get their childhood back and create pathways to ... Evenings and weekends are for fun, whether that's playing on the Xbox, a game of football, having a ...
Children's Residential Support Worker
Lancaster, PA · On-site
$15.50 - $18.25/hr
Our support workers enable our young people to get their childhood back and create pathways to ... Evenings and weekends are for fun, whether that's playing on the Xbox, a game of football, having a ...
Children's Residential Support Worker
Lancaster, PA · On-site
$15.50 - $18.25/hr
Our support workers enable our young people to get their childhood back and create pathways to ... Evenings and weekends are for fun, whether that's playing on the Xbox, a game of football, having a ...
XBOX Support information
See salary details
$12.50 - $15.19
2% of jobs
$15.19 - $17.88
11% of jobs
$19.38 is the 25th percentile. Wages below this are outliers.
$17.88 - $20.56
22% of jobs
The median wage is $22.62 / hr.
$20.56 - $23.25
20% of jobs
$23.25 - $25.94
16% of jobs
$27.21 is the 75th percentile. Wages above this are outliers.
$25.94 - $28.63
9% of jobs
$28.63 - $31.32
8% of jobs
$31.32 - $34
5% of jobs
$34 - $36.69
4% of jobs
$36.69 - $39.38
1% of jobs
$39.38 - $42.07
1% of jobs
$12
$25
$42
How much do xbox support jobs pay per hour?
What are the key skills and qualifications needed to thrive in the Xbox Support position, and why are they important?
Success in an Xbox Support role requires strong troubleshooting abilities, knowledge of gaming consoles and software, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, ticketing platforms, and Xbox-specific diagnostic tools is highly beneficial. Excellent communication, patience, and a customer-focused attitude are crucial soft skills that distinguish top performers. These skills ensure quick problem resolution, positive user experiences, and ongoing satisfaction among Xbox customers.
What is an Xbox Support job?
An Xbox Support job involves assisting customers with technical issues, account management, billing inquiries, and troubleshooting for Xbox consoles, services, and games. Support representatives help users via phone, chat, or email, guiding them through solutions to enhance their gaming experience. They also provide information on policies, warranties, and subscription services like Xbox Game Pass. Strong communication and problem-solving skills are essential for this role.
What does a typical workday look like for someone in Xbox Support?
A typical day in Xbox Support involves responding to customer inquiries via phone, email, or chat, assisting with troubleshooting technical issues, account management, and providing guidance on Xbox services and products. Team members collaborate closely with colleagues and escalate complex issues to specialized technical teams when needed. You may handle a variety of cases, ranging from connectivity and software questions to hardware diagnostics. The environment is fast-paced and customer-focused, offering continuous learning opportunities and exposure to new gaming technologies. Many employers provide support through a structured team, fostering a collaborative and supportive atmosphere.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 22 days ago
Job description
Craft:
Technology & DevelopmentJob Description:
Your role within the Kingdom
Do you want to build amazing backend systems for Advertising using the latest technologies? Are you an excellent communicator who enjoys working with people from several different business units? Can you translate business needs into technical requirements and implementation?
If you answered yes, then our Staff Backend Engineer role on our ads engineering team may be the right role for you!
We are an impactful team of problem solvers that are constantly reviewing how and why we do things and learning from each other. We are experimental, trying out new tech and ideas and willing to do things differently to drive the entire industry forward. We are sociable and fun, and we like to hang out together. We are passionate, some might even say quirky, and while we love what we do, our lives are about more than work. We love games, and are obsessed with creating the best player experience!
Responsibilities
Design and develop scalable, available and reliable Publisher Ads & Monetization platform that handles billions of requests per day
Work with architects and other engineers to craft and architect backend systems
Collaborate with product and peer engineering teams on multi-functional projects
Work with DevOps engineers to ensure operational excellence
Genuine curiosity about working with and mentoring junior engineers
Knowledge & Skills
Demonstrated ability leading the development of backend services in Java
Experience with AdTech platforms preferred like AdServing, Demand Side Platform, etc.
Experience with NoSQL systems e.g., Bigtable, Elastic
Expert knowledge in Java, JMeter, and performance engineering
Experience working in Multi threading, Asynchronous processing
Experience in designing overall architecture of end-to-end solutions
Great interpersonal skills and a consistent record to work in a collaborative team environment
BA/BS degree in Computer Science, or a related technical field, plus 8+ years of relevant professional experience (12+ years total).
Key Attributes
Experience working in a cloud-based environment with Google Cloud Platform or AWS
Knowledge and experience in CI/CD, test automation, Jenkins, Gradle, and related technologies
Experience with open source technologies like Docker, Kubernetes, Google BigQuery
Passionate about usability, maintainability and quality, building for the long term
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women, veterans, and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.
Xbox Advertisingbuilds the player-first, full-stack monetization technology that powers advertising across Xbox surfaces and ad-supported gameplay. We enable meaningful player engagement, publisher success, and platform growth by delivering trusted, high-quality ad experiences at global scale. Backed by Xbox and Microsoft, our platform blends deep gaming insights, privacy-forward data, and world-class engineering to make Xbox Ads the most effective and trusted ad platform in gaming.
Rewards
We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:
- Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
- 401(k) with Company match, tuition reimbursement, charitable donation matching;
- Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
- Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
- If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.
Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.
In the U.S., the standard base pay range for this role is $121,500.00 - $224,880.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.