Workforce Program Manager Jobs in Seattle, WA (NOW HIRING)

Amazon is seeking an experienced Program Manager to join the Direct Tax Compliance and Reporting team. The Amazon tax department is a fast-paced, team-focused, dynamic environment. The Program Manager will manage projects that touch various teams and transform tax processes. The candidate will assist with project management of several projects focused on simplifying, standardizing, integrating, and automating processes owned by the US & Foreign Reporting and Compliance team, the US Outbound team, the Tax Provision team, and the Finance/Accounting/FP&A teams. The Program Manager must have broad project management experience in order to facilitate discussions and help the teams develop plans, organize action items, follow up, develop metrics and reporting mechanisms. The Program Manager needs a business background and some experience working across different groups and multiple stakeholders. This role will operate with independence and be expected to demonstrate an ability to provide ideas, collaborate and manage multiple projects at the same time. The work will be both tactical and strategic in nature and the role must be able to create clarity from ambiguous situations.
Key job responsibilities
- Own programs and wing to wing operational efforts. This includes unblocking teams, escalating when appropriate and ensuring all stakeholders are up to date on status.
- Develop methodologies and tools to manage multiple projects and provide metrics, reports and status updates to stakeholders.
- Manage project plans, action items, follow ups and completion of tasks for multiple projects.
- Collaborate with various members of the tax team to help develop project plans, tasks and overall project deliverables. Propose ideas on how to streamline the project planning efforts, automate processes and reporting.
- Participate in the documentation of processes focusing on identifying requirements, mitigating risk, finding opportunities to streamline and ensuring completeness.
- Prepare the documentation of project status and preparation of materials to facilitate presentations to leadership.
About the team
The Tax Integration team's mission is to be the Direct Tax Reporting & Compliance team's trusted partner by leveraging our broad expertise and specialized knowledge of our customer to guide successful outcomes. We serve our customers by deeply understanding their problems and unique needs, leading efforts to develop ideas, and recommending the optimal solutions that simplify, standardize, and transform tax processes.
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Knowledge of general AI tools
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
- Knowledge of Excel at an advanced level
- Experience with accounting concepts and tax regulations, laws and standards
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually