Workforce Program Manager Jobs in Ohio (NOW HIRING)

 Note: Employees for the State of Montana must reside within Montana. All applications and required application documents must be submitted through the MT Careers site at: https://mtstatejobs.taleo.net/careersection/200/jobdetail.ftl?job=26141707&tz=GMT-06:00&tzname=America/Denver

This role puts you at the center of strengthening Northeastern Montana's workforce and economy. Serving communities such as Fairview, Savage, and Culbertson, you will work directly with job seekers and employers to turn potential into opportunity, providing individualized career coaching, connecting people to training and employment pathways, and helping businesses build and retain a skilled workforce. Through hands-on outreach and strong partnerships, you will play a key role in expanding access to opportunity, supporting local businesses, and driving long-term economic vitality across the region.

MISSION STATEMENT:

Empowering all Montanans through work and opportunity.

It's about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLI here.

POSITION OVERVIEW:

As a Workforce Consultant, you'll make a direct and meaningful impact by helping individuals unlock their career potential and connect with opportunity. In this dynamic role, you'll collaborate with job seekers to create personalized employment plans, deliver one-on-one coaching, and guide skill development that leads to real results. You'll also build strong relationships with local employers, lead engaging workshops, and share valuable labor market insights, acting as the vital link between a motivated workforce and the businesses that need their talents. Together, we're building a stronger, more resilient community powered by meaningful work.

WHAT'S IN IT FOR YOU:

• You will deepen your professional skills and expand your impact over time. 
• As you create and implement personalized job search plans, you'll refine your ability to assess strengths, identify barriers, and design clear, actionable career pathways. 
• Through ongoing case management and one-on-one counseling, you'll sharpen your communication and problem-solving skills while learning to navigate community resources and workforce programs effectively. 
• By coordinating and tracking client activities and outcomes, you'll build strong analytical skills and learn to use data to guide decisions. 
• Leading workshops, coaching clients on resumes and interviews, and partnering with employers will further strengthen your facilitation, public speaking, and relationship-building abilities, preparing you to thrive as a future-ready workforce professional.
• This full-time role offers the chance to support communities across Montana while enjoying the state's outdoor recreation, strong sense of community, and high quality of life.

ESSENTIAL FUNCTIONS:

• Empower clients to take charge of their career journey by developing and implementing personalized job search plans that identify the services, training, and supports needed for lasting employment success.
• Discover potential and uncover barriers through interest and skill assessments that inform strategic, meaningful employment pathways tailored to each individual.
• Provide dedicated, ongoing guidance with case management and career counseling that connect clients to programs, resources, and supports that move them closer to their goals.
• Champion access and opportunity by helping clients navigate workforce programs, community resources, and partner services with clarity and confidence.
• Drive progress through collaboration, coordinating and tracking client activities, services, and outcomes to ensure steady advancement toward employment milestones.
• Inspire career readiness by coaching clients to strengthen job search techniques, refine resumes and applications, master interviews, and overcome obstacles to success.
• Build lasting bridges between people and opportunity by facilitating workshops, partnering with employers, and sharing up-to-date labor market insights that help shape a responsive, future-ready workforce.

REQUIRED SKILLS AND COMPETENCIES:

• Job search planning: Ability to develop individualized employment plans by identifying barriers, setting realistic goals, and outlining actionable steps toward employment.
• Client communication: Strong interpersonal and communication skills, including active listening, rapport-building, and the ability to convey information clearly to diverse audiences.
• Client assessment: Skill in conducting interviews and assessments to evaluate client strengths, needs, and barriers, and apply that information to service strategies.
• Career coaching: Ability to guide and motivate clients through goal setting, skill development, and problem-solving related to employment.
• Resource navigation: Knowledge of or ability to quickly learn workforce, education, and community resources, and effectively connect clients to appropriate services.
• Job readiness training: Ability to teach and support job-seeking skills such as resume writing, applications, interviewing, and networking.
• Advocacy: Ability to represent client skills and workforce services effectively to employers and partner organizations.
• Workshop facilitation: Skill in developing and delivering presentations or workshops using clear structure and engaging delivery methods.
• Employer engagement: Ability to build and maintain relationships with employers, understand hiring needs, and connect candidates to opportunities.
• Public speaking: Confidence and ability to present information to groups in a professional, organized, and engaging manner.
   

MINIMUM QUALIFICATIONS (Education and Experience)

• Employment services or related experience: Experience providing direct support to individuals in achieving employment, education, or training goals. This may include workforce services, case management, education, human services, or similar roles involving goal planning, skill development, or service coordination.
• Understanding of barriers to success: Experience working with individuals facing barriers related to employment, education, housing, or economic stability, and the ability to identify and respond to those challenges.
• Partnership and relationship building: Experience collaborating with employers, community organizations, educational institutions, or public agencies to connect individuals with opportunities or resources.
• Communication and documentation: Demonstrated ability to communicate effectively with diverse audiences and prepare clear, professional documentation such as reports, case notes, or presentations.
• Data awareness and problem-solving: Experience using information, feedback, or data to identify needs, adjust approaches, or support improvements in services or outcomes.
• A bachelor's degree in human services, social work, workforce development, or a closely related field may supplement relevant professional experience but is not a substitute for demonstrated skills and competencies in the areas noted above.  Equivalent combinations of education and directly related experience will be considered.

HOW TO APPLY FOR THIS OPPORTUNITY:

A complete state application is not required; however, you will need to initiate the application and attach the resume, cover letter or other required documents at time of application to be considered for this position. Resume will auto fill the application, but the application will not be scored or reviewed.

Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further. Materials submitted but not requested will not be considered in the selection process.

Tip: When attaching your resume, cover letter or other required documents you must mark the attachments as "RELEVANT" or we will be unable to view your documents.

Required application materials:

• Cover Letter - Your Cover Letter should explain how your experience and education meet the identified required skills and competencies, with examples that demonstrate your qualifications.
• Resume - include all work experience you have held that would help you qualify for this position, including duties, dates of employment.

Only online applications will be accepted. By applying online, you can receive updates and monitor the status of your application.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an application confirmation email with instructions on acceptable preference documents and how to submit such documents.

If you need an accommodation with the application process, please contact the HR office.

BENEFITS:

Being able to enjoy the quality of life in the beautiful state of Montana is one of the benefits you will love about this opportunity! Our mountains, waterways and open spaces provide not only beautiful scenery but year-round recreational opportunities including hiking, camping, biking, fishing, boating, hunting, skiing and snowmobiling. Montana boasts a high-quality education system and a variety of entertainment including fairs, rodeos, and theaters. Read more about our great state here.

See our other incredible benefits here. These are some of our benefits just to name a few:

• Work/life balance with hybrid schedules or partial telework may be available within the state of Montana.
• 38 paid days off a year including vacation, sick leave and holidays.
• Military leave: You'll get up to 15 days of military leave with full pay.
• Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises.
• Health, dental, vision, life insurance coverage, flexible spending accounts, EAP - click here to learn more.
• Free telehealth and access to free employee medical clinics through our medical plan - click here to learn more.
• Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary.  A third optional 457(b) deferred compensation plan is also available. - Click here to learn more.
• Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness- click here to learn more!
• Career progression, training opportunities and room for professional growth.
• State employee discounts at various businesses across the state.

*This position may be covered by a Voluntary Employee Beneficiary Association (VEBA)

E-Verify: This agency is participating in E-Verify to confirm employment eligibility. After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, https://www.e-verify.gov/