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Workforce Manager Jobs in Reno, NV (NOW HIRING)

Focus Workforce Management

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General Warehouse Associate

Reno, NV · On-site

$17.50/hr

Weekly Pay: $17.50 - per hour Are you ready to level up your workday and be part of a fast-moving, high-energy team? We're hiring Warehouse Associates to join one of the world's leading fast-fashion ...

Sheakley Workforce Staffing

Safety Manager

Reno, NV · On-site

$66 - $70/hr

Track workforce training, certifications, and project compliance requirements * Collaborate with ... Contractor Safety Management * Construction Risk Assessment & Mitigation * Safety Documentation ...

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All JobsWorkforce JobsWorkforce Manager JobsWorkforce Manager Jobs in Reno, NV

Workforce Manager information

See Reno, NV salary details

$24.9K

$76.2K

$161.5K

How much do workforce manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for workforce manager in Reno, NV is $76,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $91,700.00 per year, depending on experience, location, and employer.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.
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What cities near Reno, NV are hiring for Workforce Manager jobs?

Cities near Reno, NV with the most Workforce Manager job openings:

Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Reno, NV as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $76,193 per year, or $36.6 per hour.

Workforce Management Forecasting Analyst

Figure Lending

Reno, NV • On-site

$51K - $64K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

About Figure
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions.
By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
Together with our 170+ partners, we've originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance.
What You'll Do
  • Lead the gathering and analysis of data for forecasting purposes, including historical performance data, volume trends, and seasonality patterns.
  • Identify and address any deviations from planned staffing levels and service targets.
  • Assess forecasting variances and align with business objectives and support strategic decision-making.
  • Provide insights and recommendations based on data analysis to drive operational efficiency and improve service delivery.
  • Act as a subject matter expert (SME) in advanced forecasting techniques, models, and tools, ensuring forecast accuracy and reliability.
  • Conduct regular capacity planning to ensure that staffing levels meet business demands and service level agreements (SLAs).
  • Document standard operating procedures (SOPs), guidelines, and best practices related to scheduling, forecasting, and capacity planning.
  • Identify opportunities for process improvement within the WFM department and assist in implementing solutions to enhance efficiency and effectiveness.
  • Address volume discrepancies and trends, call arrival pattern deviations, and proactive forecasting practices to ensure successful operations.
  • Provide insights and recommendations based on data analysis to drive operational efficiency and improve service delivery.

This is a hybrid role based that can be based out of our Charlotte, NC or Reno, Nevada office.
What We Look For
  • 5+ years of experience in performing WFM functions (specifically forecasting and capacity planning) in a contact center environment required.
  • Strong knowledge and experience with workforce management software (NICE) and telephony systems (e.g., Automatic Call Distributors, IVR systems.
  • Excellent working knowledge of Excel or Google Sheets, and the ability to organize/analyze data in a structured manner
  • Focused, self-motivated, and reliable with the ability to stay focused on a task and work independently
  • Ability to build rapport and trust with teams cross-functionally and across all levels
  • Possesses a positive attitude with excellent interpersonal skills and the ability to interact and build solid working relationships with all levels of the organization
  • Ability to work in a team environment and adapt to changing workload and circumstances effectively as well as respond to new information quickly
  • Knowledge of the financial services regulatory environment
  • Ability to maintain and follow Hybrid policy and commutable distance to the office
  • Adhere to all company security policies and data handling procedures.
  • Complete mandatory security awareness training within required timeframes.
  • Promptly report any suspected security incidents or suspicious activity to the Security team.

Salary
  • Base Compensation Range: $51,920 - $64,900/yr
  • 25% annual bonus target, paid quarterly

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate's experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.
Benefits
  • Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans
  • Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
  • Employer-paid life and disability insurance
  • 11 observed holidays and PTO plan
  • Up to 12 weeks of paid family leave
  • Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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