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Workforce Management Manager Jobs in Alabama (NOW HIRING)

Aprio

Senior Director, Resource Management

Birmingham, AL · On-site +1

$225K - $300K/yr

Lead workforce planning and scheduling for a rolling 12-month period, with primary focus on Tax and ... Lead and support workforce management staff, emphasizing execution, consistency, and responsiveness ...

NaphCare

Workforce Compliance Manager

Birmingham, AL · On-site

The Workforce Compliance Manager works in partnership with comprehensive healthcare sites and ... Bachelor's Degree in Human Resources, Business Management, Finance or a related field or equivalent ...

VXI Global Solutions

Operations Manager

Montgomery, AL · On-site +1

Partner with Workforce Management to ensure staffing and production remain at appropriate levels. * Maintain constant and open communication with all stakeholders. * Ensure that VXI is represented ...

ASSA ABLOY

Regional Sales Manager

Athens, AL · On-site

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

ASSA ABLOY

Regional Sales Manager

Montgomery, AL · On-site

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

ASSA ABLOY

Regional Sales Manager

Athens, AL · On-site

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

ASSA ABLOY

Regional Sales Manager

Decatur, AL · On-site

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

ASSA ABLOY

Regional Sales Manager

Birmingham, AL · On-site

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

ASSA ABLOY

Regional Sales Manager

Homewood, AL · On-site

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

ASSA ABLOY

Regional Sales Manager

Russellville, AL · On-site

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

Amazon

Staffing Manager, Workforce Staffing

Bessemer, AL · On-site

$37K - $50K/yr

The Workforce Staffing (WFS) Team is a skilled, customer obsessed, business partner hiring across ... management experience - 2+ years of HR transactional processes experience - Experience with ...

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Workforce Management Manager information

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What is the highest paying manager job?

The highest paying manager roles often include executive positions such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), with salaries frequently exceeding several hundred thousand dollars annually. In the context of workforce management, senior-level managers like Director of Workforce Management or VP of Operations can also earn high salaries, especially in large organizations or industries with specialized skills and certifications.

Is workforce management the same as HR?

Workforce Management Managers focus on optimizing staffing, scheduling, and labor productivity using tools like forecasting and scheduling software. Human Resources (HR) handles employee relations, recruitment, compliance, and benefits. While both roles support organizational staffing, they have distinct responsibilities and skill sets.

What are the key skills and qualifications needed to thrive as a Workforce Management Manager, and why are they important?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What does a Workforce Management Manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

Is WFM a good career?

Workforce Management (WFM) is a viable career path that involves optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It requires strong analytical skills, attention to detail, and often involves working in fast-paced environments such as call centers or retail operations. The role offers opportunities for advancement and specialization in areas like data analysis or operations management.

What are some common challenges faced by Workforce Management Managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

Is WFM part of HR?

Workforce Management (WFM) is a function that often overlaps with Human Resources (HR) but is typically a separate department focused on optimizing staffing, scheduling, and labor costs using tools like forecasting and scheduling software. While WFM managers collaborate with HR, they primarily concentrate on operational workforce planning rather than employee relations or HR policies.
What are the most commonly searched types of Workforce Management jobs in Alabama? The most popular types of Workforce Management jobs in Alabama are:
What are popular job titles related to Workforce Management Manager jobs in Alabama? For Workforce Management Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Workforce Management Manager jobs in Alabama look for? The top searched job categories for Workforce Management Manager jobs in Alabama are:
Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in Alabama as of June 2026, with employment types broken down into 1% As Needed, 89% Full Time, 7% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Workforce Management - Provider Scheduler

Workforce Management - Provider Scheduler

American Family Care

Birmingham, AL • On-site, Remote

$22 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance

The Provider Scheduling Specialist is responsible for the strategic development, optimization, and execution of provider schedules across multi-site urgent care operations. This role ensures optimal provider coverage, balancing patient demand, operational efficiency, and provider availability across the organization. The position requires a high level of ownership, critical thinking, and the ability to operate as a key liaison between clinical leadership and operations.
This is a high-impact role that directly supports access to care, provider utilization, and overall clinic performance. The ideal candidate is highly detail-oriented, confident working with complex scheduling variables, and able to make independent decisions in a fast-paced, evolving environment.
Core Competencies
  • Demonstrates professionalism, accountability, and a proactive, solution-oriented mindset.
  • Communicates clearly and confidently with clinical leaders, providers, and operations teams.
  • Thrives in a high-volume, fast-paced environment with shifting priorities and staffing demands.
  • Maintains strong analytical thinking to balance coverage, demand, and provider constraints.
  • Upholds strict confidentiality, compliance, and ethical standards in all scheduling practices.

Key Responsibilities
  • Own the creation, maintenance, and optimization of provider schedules across multiple urgent care sites/markets.
  • Ensure appropriate provider coverage aligned with patient volume forecasts, seasonal demand, and operational needs.
  • Proactively manage schedule adjustments related to callouts, PTO, leave, onboarding, and staffing gaps.
  • Serve as a primary point of contact for provider scheduling changes and resolution of coverage issues.
  • Utilize workforce and scheduling platforms (e.g., Paycom, QGenda, Solv, When I Work, or similar) to ensure accuracy, visibility, and reporting integrity.
  • Partner with operations and clinical leadership to improve staffing efficiency and provider utilization.
  • Audit schedules regularly to ensure compliance with internal standards, credentialing requirements, and labor guidelines.

Qualifications
  • High school diploma required; associate or bachelor's degree preferred.
  • 2+ years of experience in healthcare scheduling, provider coordination, or workforce management (multi-site healthcare strongly preferred).
  • Strong proficiency with scheduling systems and Microsoft Excel.
  • Excellent organizational skills with the ability to manage competing priorities independently.
  • Strong communication skills with experience interacting with clinical or provider-level stakeholders.
  • Ability to perform under pressure in a high-volume operational environment.
  • Understanding of healthcare staffing models, credentialing, or urgent care operations strongly preferred.

Working Conditions
  • Full-time remote role requiring a dedicated workspace and reliable internet.
  • Extended periods of computer-based scheduling and data analysis.
  • Must maintain strict confidentiality in compliance with HIPAA and organizational policies.
  • Occasional travel to clinic sites may be required.

Schedule Expectations:
  • Regular Working Hours: 7:00 AM EST - 3:30 PM EST
  • Flexibility, if needed: 6:00 AM EST - 2:30 PM EST
  • Every other weekend, with the same hours applying

Compensation
  • Compensation range: $26.00 - $29.00 per hour, based on experience, qualifications, and relevant healthcare scheduling/workforce management experience.

This is a remote position.
Compensation: $22.00 - $24.50 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 400 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer
American Family Care Bloomfield logo

About American Family Care Bloomfield

Sourced by ZipRecruiter

It is our mission to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. All AFC clinics are designed, equipped, and staffed to provide accessible primary care, urgent care, minor emergency treatment, and occupational medicine. We are considered pioneers in non-emergency room urgent care, with a majority of our patients coming in, receiving care, and returning home in one hour’s time on average.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Bloomfield, NJ, US

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