Workforce Management * Manage employee attendance, retention, engagement, and performance initiatives. * Coordinate orientation and training tracking for new hires and existing employees. * Support ...
Workforce Management * Manage employee attendance, retention, engagement, and performance initiatives. * Coordinate orientation and training tracking for new hires and existing employees. * Support ...
Production Senior Manager
Opelika, AL · On-site
$90K/yr
... workforce management, inventory control, process improvement initiatives, and operational planning. This role provides leadership to production teams while driving improvements in productivity ...
Quick apply
Production Senior Manager
Opelika, AL · On-site
$90K/yr
... workforce management, inventory control, process improvement initiatives, and operational planning. This role provides leadership to production teams while driving improvements in productivity ...
... workforce management, inventory control, process improvement initiatives, and operational planning. This role provides leadership to production teams while driving improvements in productivity ...
... workforce management, inventory control, process improvement initiatives, and operational planning. This role provides leadership to production teams while driving improvements in productivity ...
Production Senior Manager
Cusseta, AL · On-site
$110 - $165/hr
... workforce management, inventory control, process improvement initiatives, and operational planning. This role provides leadership to production teams while driving improvements in productivity ...
Production Senior Manager
Cusseta, AL · On-site
$110 - $165/hr
... workforce management, inventory control, process improvement initiatives, and operational planning. This role provides leadership to production teams while driving improvements in productivity ...
Human Resources Manager
Columbus, GA · On-site
$125K/yr
Medical
Dental
Vision
Life
Retirement
This role is responsible for executing HR support across the site, with a focus on employee relations, onboarding structure, and management of a high-volume hourly and agency workforce. This ...
Quick apply
Human Resources Manager
Columbus, GA · On-site
$125K/yr
Medical
Dental
Vision
Life
Retirement
This role is responsible for executing HR support across the site, with a focus on employee relations, onboarding structure, and management of a high-volume hourly and agency workforce. This ...
Plant Manager
$150K/yr
Leadership & Workforce Management * Provide leadership and direction to department managers, supervisors, and production teams. * Oversee workforce planning, recruitment, training, performance ...
Plant Manager
$150K/yr
Leadership & Workforce Management * Provide leadership and direction to department managers, supervisors, and production teams. * Oversee workforce planning, recruitment, training, performance ...
Plant Manager
Opelika, AL · On-site
$150K/yr
Leadership & Workforce Management * Provide leadership and direction to department managers, supervisors, and production teams. * Oversee workforce planning, recruitment, training, performance ...
Quick apply
Plant Manager
Opelika, AL · On-site
$150K/yr
Leadership & Workforce Management * Provide leadership and direction to department managers, supervisors, and production teams. * Oversee workforce planning, recruitment, training, performance ...
Human Resources Manager Job
Columbus, GA · On-site
Medical
Dental
Vision
Life
Retirement
This role is responsible for executing HR support across the site, with a focus on employee relations, onboarding structure, and management of a high-volume hourly and agency workforce. This ...
Human Resources Manager Job
Columbus, GA · On-site
Medical
Dental
Vision
Life
Retirement
This role is responsible for executing HR support across the site, with a focus on employee relations, onboarding structure, and management of a high-volume hourly and agency workforce. This ...
Store Manager II
$61K - $81K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district and regional management teams, and other partners ...
Store Manager II
$61K - $81K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district and regional management teams, and other partners ...
Store Manager II
Opelika, AL · On-site
$61K - $81K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district and regional management teams, and other partners ...
Store Manager II
Opelika, AL · On-site
$61K - $81K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district and regional management teams, and other partners ...
Area Manager
Opelika, AL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Also supporting our mission is an array of advanced technology, the centerpiece of which is our proprietary Keystone 811 ticket routing and workforce management system. We strive to build long-term ...
Area Manager
Opelika, AL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Also supporting our mission is an array of advanced technology, the centerpiece of which is our proprietary Keystone 811 ticket routing and workforce management system. We strive to build long-term ...
Area Manager
Opelika, AL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Also supporting our mission is an array of advanced technology, the centerpiece of which is our proprietary Keystone 811 ticket routing and workforce management system. We strive to build long-term ...
Area Manager
Opelika, AL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Also supporting our mission is an array of advanced technology, the centerpiece of which is our proprietary Keystone 811 ticket routing and workforce management system. We strive to build long-term ...
Information Technology Specialist (Systems Analysis/Applications Software)
Columbus, GA · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Information Technology Specialist (Systems Analysis/Applications Software)
Columbus, GA · On-site
$125K/yr
... workforce management, and customer interaction data needs. * Developing and optimizing complex SQL queries, stored procedures, views, functions, and data models to support operational reporting ...
Labor scheduling and workforce management. * Inventory management and cost control. * Equipment maintenance coordination. * Strong organizational and communication skills. * Ability to lead multiple ...
Labor scheduling and workforce management. * Inventory management and cost control. * Equipment maintenance coordination. * Strong organizational and communication skills. * Ability to lead multiple ...
Kitchen Operations and Stewarding Manager
Auburn, AL · On-site
Medical
PTO
Labor scheduling and workforce management. * Inventory management and cost control. * Equipment maintenance coordination. * Strong organizational and communication skills. * Ability to lead multiple ...
Kitchen Operations and Stewarding Manager
Auburn, AL · On-site
Medical
PTO
Labor scheduling and workforce management. * Inventory management and cost control. * Equipment maintenance coordination. * Strong organizational and communication skills. * Ability to lead multiple ...
Customer Support Engineering
West Point, GA · On-site
Medical
Dental
Life
Retirement
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
Customer Support Engineering
West Point, GA · On-site
Medical
Dental
Life
Retirement
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
HR Generalist
Columbus, GA · On-site
Medical
Dental
Vision
PTO
As an HR Generalist, you will support employee relations, performance management, talent development, workforce planning, employee engagement, and HR compliance while helping build a high-performing ...
HR Generalist
Columbus, GA · On-site
Medical
Dental
Vision
PTO
As an HR Generalist, you will support employee relations, performance management, talent development, workforce planning, employee engagement, and HR compliance while helping build a high-performing ...
Partners with workforce management team to complete staffing and scheduling coordination efforts to ensure proper coverage of functions, prioritization and delegation of tasks and workflows.
Partners with workforce management team to complete staffing and scheduling coordination efforts to ensure proper coverage of functions, prioritization and delegation of tasks and workflows.
Be Seen First
MRO Indirect Buyer
Auburn, AL · On-site
$60K - $80K/yr
Medical
Dental
PTO
Company Description Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany ...
Quick apply
Be Seen First
MRO Indirect Buyer
Auburn, AL · On-site
$60K - $80K/yr
Medical
Dental
PTO
Company Description Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany ...
Executive Director of Workforce and Adult Education
Phenix City, AL · On-site
$84K - $120K/yr
Retirement
PTO
This position serves as the primary liaison with business and industry, workforce agencies ... Three (3) years of full-time administrative/management experience * Supervisory experience.
Executive Director of Workforce and Adult Education
Phenix City, AL · On-site
$84K - $120K/yr
Retirement
PTO
This position serves as the primary liaison with business and industry, workforce agencies ... Three (3) years of full-time administrative/management experience * Supervisory experience.
Workforce Management Manager information
See Salem, AL salary details
$22.7K - $31K
9% of jobs
$31K - $39.2K
13% of jobs
$41.3K is the 25th percentile. Wages below this are outliers.
$39.2K - $47.5K
12% of jobs
$47.5K - $55.7K
9% of jobs
The median wage is $61.7K / yr.
$55.7K - $64K
9% of jobs
$64K - $72.2K
5% of jobs
$72.2K - $80.5K
4% of jobs
$80.5K - $88.8K
6% of jobs
$91.2K is the 75th percentile. Wages above this are outliers.
$88.8K - $97K
22% of jobs
$97K - $105.3K
6% of jobs
$105.3K - $113.5K
3% of jobs
$22.7K
$67.4K
$113.5K
How much do workforce management manager jobs pay per year?
As of Aug 14, 2026, the average yearly pay for workforce management manager in Salem, AL is $67,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $96,200.00 per year, depending on experience, location, and employer.
What is the difference between Workforce Management Manager vs Workforce Analyst?
| Aspect | Workforce Management Manager | Workforce Analyst |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are common | Usually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred |
| Work Environment | Leads teams, manages scheduling, forecasting, and resource allocation in call centers or service industries | Analyzes data, develops reports, and provides insights to optimize staffing and operations |
| Employer & Industry Usage | Used across call centers, retail, healthcare, and customer service industries | Common in similar industries, focusing on data analysis and reporting |
While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.
What are the key skills and qualifications needed to thrive as a workforce management manager?
To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.
What does a workforce management manager do?
A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.
What are some common challenges faced by workforce management managers, and how can they be addressed?
Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.
Full-time
Posted 8 days ago
Job description
Workforce Operations Manager (2nd Shift)
Location: West Point, GA
Shift: 2nd Shift (Must be flexible to support business needs across multiple shifts)
Salary: DOE
Position Summary
The Workforce Operations Manager oversees daily production performance, employee engagement, staffing operations, quality initiatives, and continuous improvement efforts to ensure operational excellence.
The ideal candidate is a hands-on leader with experience in manufacturing operations, employee development, and customer-focused service delivery. This position will partner closely with production leadership, quality, and human resources to achieve safety, quality, productivity, and workforce objectives.
Key Responsibilities
Operations Leadership
Safety & Compliance
Required Qualifications
Preferred Qualifications
Physical Requirements
No matter what stage of your career, Impact Workforce Solutions can help you achieve your goals and realize your full potential. At IWS, teamwork is critical to our success, and we place a tremendous value on how we work together in our immediate teams, between our business units, and across our entire company.By delivering customized, strategic human capital solutions to our clients across a multitude of industries, we are recognized as the leader in the industry. With more than 2 decades in the industry, our commitment to improving the quality of life for people shows a genuine passion and caring spirit that helps not only our clients, but also our work-family to be successful. We are currently looking for a Workforce Operations Manager to join our Operations team at our client site located in West Point, Georgia. Bring your previous on-site staffing experience where you have managed agencies and the recruitment process and take advantage of this great opportunity to join a rapidly growing organization that provides a team environment with lots of growth opportunity.
Thank you for your interest in Impact Workforce Solutions, we are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program.
Location: West Point, GA
Shift: 2nd Shift (Must be flexible to support business needs across multiple shifts)
Salary: DOE
Position Summary
The Workforce Operations Manager oversees daily production performance, employee engagement, staffing operations, quality initiatives, and continuous improvement efforts to ensure operational excellence.
The ideal candidate is a hands-on leader with experience in manufacturing operations, employee development, and customer-focused service delivery. This position will partner closely with production leadership, quality, and human resources to achieve safety, quality, productivity, and workforce objectives.
Key Responsibilities
Operations Leadership
- Direct and oversee daily 2nd shift production operations to meet safety, quality, delivery, and cost objectives.
- Monitor key performance indicators including productivity, attendance, quality performance, downtime, turnover, and headcount attainment.
- Ensure shift objectives are achieved while maintaining operational continuity across shifts.
- Manage employee attendance, retention, engagement, and performance initiatives.
- Coordinate orientation and training tracking for new hires and existing employees.
- Support employee relations through coaching, counseling, investigations, and corrective action processes.
- Maintain compliance with company policies, labor regulations, and customer requirements.
- Ensure compliance with OEM quality standards, customer requirements, and internal quality management systems.
- Identify opportunities to improve workforce performance, employee engagement, and operational efficiency.
Safety & Compliance
- Maintain a safe and compliant work environment in accordance with OSHA regulations and company policies.
- Ensure compliance with customer requirements, industry standards, and organizational procedures.
Required Qualifications
- Bachelor's Degree or equivalent experience
- 3-5 years of experience in manufacturing, operations, staffing, workforce management, or related leadership roles.
- Strong understanding of workforce planning, employee engagement, recruiting, and onboarding processes.
- Experience with Lean Manufacturing principles, continuous improvement methodologies, and performance management.
- Proficiency with Microsoft Office Suite, HRIS/ATS systems, ERP systems, and production reporting tools.
- Strong analytical, problem-solving, and organizational skills.
Preferred Qualifications
- Automotive manufacturing experience.
- Lean Manufacturing Certification.
- Six Sigma Green Belt or Black Belt Certification.
- Knowledge of IATF 16949, ISO 9001, or other quality management systems.
- Experience with high-volume production operations.
- Project management experience or certification.
- Experience managing contingent workforce programs or staffing operations.
Physical Requirements
- Ability to work on the manufacturing floor for extended periods.
- Frequent standing, walking, and movement throughout production areas.
- Ability to occasionally lift up to 25 pounds.
- Ability to work flexible hours and support business needs outside of regular shift schedules when required.
No matter what stage of your career, Impact Workforce Solutions can help you achieve your goals and realize your full potential. At IWS, teamwork is critical to our success, and we place a tremendous value on how we work together in our immediate teams, between our business units, and across our entire company.By delivering customized, strategic human capital solutions to our clients across a multitude of industries, we are recognized as the leader in the industry. With more than 2 decades in the industry, our commitment to improving the quality of life for people shows a genuine passion and caring spirit that helps not only our clients, but also our work-family to be successful. We are currently looking for a Workforce Operations Manager to join our Operations team at our client site located in West Point, Georgia. Bring your previous on-site staffing experience where you have managed agencies and the recruitment process and take advantage of this great opportunity to join a rapidly growing organization that provides a team environment with lots of growth opportunity.
Thank you for your interest in Impact Workforce Solutions, we are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program.