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Workforce Development Jobs in Rochester, NY (NOW HIRING)

Workforce Manager

Newark, NY · On-site

$62K/yr

As a Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.

Workforce Manager

Newark, NY · On-site

$62K/yr

As a Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.

Establish clear expectations for operational performance, workforce development, and employee engagement. * Develop future leaders through coaching, accountability, and structured development plans.

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Workforce Development information

See Rochester, NY salary details

$28.6K

$65.1K

$128.8K

How much do workforce development jobs pay per year?

As of Aug 22, 2026, the average yearly pay for workforce development in Rochester, NY is $65,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $84,400.00 per year, depending on experience, location, and employer.

What is workforce development?

Workforce development refers to a wide range of activities, policies, and programs designed to create, sustain, and retain a skilled workforce that meets the current and future needs of employers. This field focuses on improving workers’ skills, connecting people to employment opportunities, and supporting career advancement. Workforce development can include job training, education, career counseling, apprenticeships, and collaboration between businesses, educational institutions, and government agencies. Its ultimate goal is to strengthen both individuals’ employability and the overall economic health of communities.

How do workforce development professionals typically collaborate with local employers and educational institutions?

Workforce Development professionals often serve as a bridge between local employers, training providers, and educational institutions. They regularly coordinate with businesses to identify current and future hiring needs, then partner with schools and community colleges to develop or enhance training programs that align with those needs. This collaborative approach ensures that job seekers are equipped with relevant skills and that employers have access to a qualified talent pipeline. Effective communication and relationship-building are key parts of the role, making networking and stakeholder management essential daily activities.

What are the key skills and qualifications needed to thrive in workforce development, and why are they important?

To excel in Workforce Development, you need expertise in career counseling, labor market analysis, and program management, often supported by a relevant degree or certifications such as CWDP (Certified Workforce Development Professional). Familiarity with workforce information systems, job-matching platforms, and data analysis tools is typically required. Outstanding communication, relationship-building, and problem-solving skills help professionals connect with job seekers and employers effectively. These skills ensure successful program outcomes, foster community partnerships, and enable individuals to achieve employment and career growth.

What is the difference between Workforce Development vs Career Counselor?

AspectWorkforce DevelopmentCareer Counselor
CredentialsVaries; often includes certifications in workforce or employment servicesTypically requires a counseling or career development certification or degree
Work EnvironmentGovernment agencies, community organizations, training centersEducational institutions, private practices, career centers
Employer & Industry UsageUsed by public and nonprofit sectors to improve employment ratesUsed by schools, private firms, and counseling agencies to guide individual careers

While both roles focus on employment and career paths, Workforce Development primarily involves creating programs and policies to improve employment opportunities at a community or organizational level. Career Counselors work directly with individuals to help them identify career goals and develop personal strategies. Understanding these differences helps job seekers and organizations choose the right support for their needs.

Is workforce development a good career?

Workforce development is a growing field focused on improving employment opportunities and skills training. It often involves collaboration with community organizations and government agencies, requiring strong communication and program management skills. The career can offer stability and the chance to make a positive community impact.

What does a workforce development do?

A workforce development professional helps connect individuals with job opportunities, training programs, and skills development to meet labor market needs. They often work with employers, educational institutions, and government agencies to improve employment outcomes and workforce skills.

What are the most commonly searched types of Workforce Development jobs in Rochester, NY?

The most popular types of Workforce Development jobs in Rochester, NY are:

What are popular job titles related to Workforce Development jobs in Rochester, NY?

For Workforce Development jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Workforce Development jobs in Rochester, NY look for?

The top searched job categories for Workforce Development jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Workforce Development jobs?

Cities near Rochester, NY with the most Workforce Development job openings:

Infographic showing various Workforce Development job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $65,119 per year, or $31.3 per hour.

Program Manager, Workforce Training & Support- Home Care (Full time, day shift)

Rochester Regional Health

Rochester, NY • On-site

Full-time

Re-posted 13 days ago


Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 219 frontline employees who took The Breakroom Quiz

306th of 891 rated healthcare providers


Job description

Job Title: Program Manager, Workforce Training & Support
Department: Clinical Operations
Location: Rochester Regional Health Home Care- 330 Monroe Avenue Rochester, NY 14607
Hours Per Week: 40 hours per week
Schedule: 8:00am-4:30pm or 8:30am-5:00pm Monday through Friday
Rochester Regional Health Home Care is the only home care provider in the region to earn a CMS 5-Star Quality of Patient Care rating, placing its CHHA among the top 3.5% of agencies nationwide. In addition, CHHA was recognized by U.S. News & World Report as a "High Performing Home Care Agency," further highlighting its commitment to exceptional patient care and clinical excellence.
Position Summary
This Program Manager oversees the full operations of Workforce Training Programs. This position leads program implementation, ensures compliance with DOH/SED training requirements, coordinates regional training partners, manages grant deliverables, and supports successful trainee progression across PCA, HHA, and CNA pathways.
The role is responsible for the day-to-day management of training activities, subcontractor oversight, data tracking, performance outcomes, and ensuring that trainees receive coordinated training, support services, and a clear connection to employment opportunities.
This is a grant-funded position. Continuation of the role is contingent upon the availability of grant funding and program approval.
Key Responsibilities
Program & Grant Management
  • Lead overall implementation and daily operations of the Regional Direct Caregiver Training Center and Support Hub.
  • Ensure the Center meets all DOH/SED regulatory and certification requirements for PCA, HHA, and CNA training.
  • Oversee delivery of in-person, hybrid, and distance-learning modalities.
  • Manage grant objectives, timelines, deliverables, and required documentation.
  • Support Alternative Competency Demonstration (ACD) activities directly or through approved partners.

Operational Leadership
  • Develop and maintain training schedules, class calendars, and capacity plans across the full region.
  • Oversee enrollment processes, attendance, stipend distribution, travel reimbursement, and trainee verification.
  • Ensure accurate recordkeeping, compliance documentation, and audit-ready files.
  • Implement systems for data tracking, reporting, performance dashboards, and outcome metrics.
  • Coordinate facility and instructional needs (classrooms, technology, equipment, materials).

Partnership & Stakeholder Coordination
  • Manage relationships with subcontracted training providers, community organizations, and employer partners.
  • Coordinate with external partners for training components not offered internally (e.g., CNA programs, ACD providers).
  • Support outreach and recruitment strategies to build the trainee pipeline.
  • Maintain relationships with regional employers to ensure job placement pathways.

Trainee Success & Support Hub Integration
  • Collaborate closely with the Support Coordinator / Life Coach to support trainee success.
  • Ensure trainees receive job-readiness support, benefit counseling, remediation, and coaching services.
  • Monitor trainee progression and intervene when barriers arise.
  • Ensure trainees receive information and access to all three training levels (PCA, HHA, CNA) without restriction.

Reporting & Compliance
  • Prepare and submit all required grant reports, including enrollment, completion, placement, and expenditure data.
  • Maintain compliance with DOH, SED, labor standards, and grant requirements.
  • Conduct quality-assurance reviews of training delivery and support services.
  • Ensure program meets all documentation, tracking, and regulatory expectations.

Required Qualifications
  • Bachelor's degree required (Healthcare Administration, Public Health, Education, Workforce Development, Human Services, Business, or related field).
  • Minimum 3 years of experience in workforce development, training program leadership, healthcare operations, grant management, program administration or project management in a community, educational, or healthcare setting.

Preferred Qualifications
  • Master's degree preferred
  • Experience in PCA, HHA, or CNA training programs and familiarity with DOH/SED training standards.
  • Strong understanding of the direct care workforce and long-term care, home care, and community-based service environments.
  • Demonstrated project management, partnership-building, and organizational skills to manage multi-site, compliance-driven programs.
  • Strong communication, data reporting, and problem-solving abilities; capable of supporting trainees facing barriers.
  • Proactive, solutions-oriented leader who operates independently and effectively in a fast-moving, highly regulated environment.

EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$62,400.00 - $75,500.00
CITY:
Rochester
POSTAL CODE:
14607
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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