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Program Development Manager Jobs in Rochester, NY

Center for Youth Services

Program Manager

Rochester, NY

$29 - $32/hr

The Transitional Living Program Manager oversees the administrative responsibilities and the program development of two of The Center's transitional living programs (TLP) for homeless young adults ...

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

The Transitional Living Program Manager oversees the administrative responsibilities and the program development of two of The Center's transitional living programs (TLP) for homeless young adults ...

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

The Transitional Living Program Manager oversees the administrative responsibilities and the program development of two of The Center's transitional living programs (TLP) for homeless young adults ...

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All JobsProgram Development JobsProgram Development Manager JobsProgram Development Manager Jobs in Rochester, NY

Program Development Manager information

See Rochester, NY salary details

$31.6K

$118.5K

$197.3K

How much do program development manager jobs pay per year?

As of Jul 9, 2026, the average yearly pay for program development manager in Rochester, NY is $118,458.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,900.00 and $141,100.00 per year, depending on experience, location, and employer.

What is the difference between Program Development Manager vs Project Manager?

AspectProgram Development ManagerProject Manager
Primary FocusOversees multiple related projects to achieve strategic goalsManages individual projects to meet specific objectives
ResponsibilitiesDevelops program strategies, coordinates projects, manages stakeholdersPlans, executes, and closes projects within scope, time, and budget
CredentialsOften requires a PMP or similar certification, relevant experienceTypically requires PMP or CAPM certification, project management experience
Work EnvironmentStrategic planning, cross-project coordination, stakeholder communicationProject planning, team management, task execution

The Program Development Manager focuses on overseeing multiple projects aligned with strategic goals, while the Project Manager manages individual projects. Both roles require project management certifications and involve coordinating teams, but the Program Development Manager has a broader, strategic scope.

What does a program development manager do?

A program development manager oversees the planning, coordination, and execution of multiple projects within an organization to ensure they align with strategic goals. They manage teams, allocate resources, monitor progress, and communicate with stakeholders, often using project management tools and requiring strong leadership and organizational skills.

What is the average salary for a programme manager?

The average salary for a Program Development Manager typically ranges from $80,000 to $130,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, and strong project management skills and certifications can influence salary levels.

What jobs pay 500,000 a year in the US?

High-paying roles such as senior executives, specialized surgeons, and successful entrepreneurs can earn $500,000 or more annually. In the context of program development management, senior-level managers with extensive experience, advanced certifications, and leadership in large organizations may reach this income level, often supplemented by bonuses and stock options.

What are the key skills and qualifications needed to thrive as a Program Development Manager, and why are they important?

To thrive as a Program Development Manager, you need strong project management abilities, strategic planning skills, and a background in program design, often supported by a bachelor’s or master’s degree in business, nonprofit management, or a related field. Familiarity with project management software such as Asana or MS Project, and certifications like PMP, are commonly required for effective oversight. Excellent leadership, communication, and stakeholder engagement skills help drive collaboration and motivate teams. These competencies are crucial for delivering successful programs that meet organizational goals and stakeholder expectations.

What are some common challenges faced by Program Development Managers, and how can they address them?

Program Development Managers often encounter challenges such as aligning cross-functional teams, managing competing priorities, and ensuring that program goals meet both organizational and stakeholder needs. To address these challenges, effective communication, strong project management skills, and adaptability are essential. Regular check-ins with team members and stakeholders, clear goal-setting, and the use of project management tools can help streamline processes and keep programs on track. Building strong relationships across departments also facilitates smoother collaboration and problem-solving.

What job makes $1,000,000 a year?

In the field of program development management, earning $1,000,000 annually is rare and typically involves executive-level roles such as Chief Program Officer or CEO in large organizations, where compensation often includes salary, bonuses, and stock options. High earnings usually require extensive experience, advanced skills, and leadership in high-growth or profitable industries.
What are the most commonly searched types of Program Development jobs in Rochester, NY? The most popular types of Program Development jobs in Rochester, NY are:
What job categories do people searching Program Development Manager jobs in Rochester, NY look for? The top searched job categories for Program Development Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Program Development Manager jobs? Cities near Rochester, NY with the most Program Development Manager job openings:
Program Development Manager jobs near you

Training and Development Manager

Planned Parenthood of Central & Western New York

Rochester, NY • On-site

$79K - $91K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Job Type
Full-time
Description
Training & Development Manager Affiliate-Wide (CWNY Region) Rochester, Buffalo, or Syracuse NY
Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health care and education that empowers individuals and families. With respect. Without judgment. No matter what.
In support of PPCWNY's mission, the Training and Development Manager provides direct leadership to the Health Services training department to build and sustain a highly functional, accountable learning environment that equips adult learners to deliver safe, high-quality, patient-centered care. This role leads training strategy, onboarding, coaching, and workflow adoption across departments to support optimization of the Epic electronic health record (EHR) and other operational priorities. The Training and Development Manager collaborates with the Director of Clinical Services, Chief Medical Officer, Revenue Cycle leaders, and operational partners to update policies, procedures, and training practices; establish clear performance expectations; monitor learning outcomes; and reinforce continuous improvement. The Training and Development Manager champions the Just Culture Model to foster psychological safety, role clarity, shared accountability, and consistent follow-through in support of staff development and operational excellence.
Essential Functions
Team Management
  • Manages Training Team staff and activities, including hiring and training.
  • Leads the Training Team in cultivating a highly functional, accountable learning culture that fosters trust, role clarity, continuous feedback, and measurable performance in support of health center goals and objectives. Partners with staff to develop and maintain team-based plans, reinforces clear expectations, and holds team members accountable to defined service, quality, and learning standards.
  • Maintains an innovative perspective and approach to implementing an effective training program.
  • Supports and leads team through changes in the business.
  • Reinforces a patient-centered service model by mentoring staff and setting an example by creating an environment that stresses responsive service delivery.
  • Anticipates customer needs and assures all staff maintain customer service standards. Responds to customers in a courteous and timely manner.
  • Promotes a safe and inclusive environment in the office and in clinic, promoting the appreciation of all forms of diversity.
  • Creates and sustains a culture of learning, accountability, and adaptability by providing training and development support to teams delivering evidence-based, high-quality care and an exceptional patient experience.
  • Assists and supports the Health Services team with implementation and training of new processes, initiatives and EHR upgrades
  • Facilitates new staff onboarding, managing the business and administrative functions of the Training Team
  • Practices fiscal responsibility and accountability for Training Team expenses.

Training and Project Management
  • Facilitates the development of written training materials and procedural guides for health center operations and EHR practices; works with Health Services Leadership, including Director of Clinical Services and Chief Medical Officer to organize and update written materials.
  • Develops instructor-led and online course materials (instructor and user guides) for new staff onboarding and routine staff training.
  • Servs as a leader across the affiliate; facilitates process improvements to create effective systems, ensuring health center staff are trained and in compliance with regulatory and quality standards
  • Functions in the role of Project Manager on initiatives and work groups as assigned through Health Services. Develops curriculums, prepares relevant training materials and produces high quality visual and print materials (manuals and teaching aids) for training
  • Coordinates and oversees training components of implementation projects and initiatives with Health Services.
  • Provides ongoing training, staff development, and structured learning forums to ensure staff understand and consistently apply new and revised PPCWNY and Epic policies, procedures, and workflows.
  • Uses ongoing observation, coaching, and timely feedback to identify and address performance and training gaps. In consultation with Human Resources and Health Center Managers, supports performance improvement and individualized training plans to strengthen accountability and competency.
  • Manages training and orientation schedules in collaboration with the Health Center Manager Team.
  • Identifies training and development needs by analyzing health center operations, job requirements, operational issues, plans and forecasts, and current training programs; works with individual managers and employees to identify learning requirements and deficits; designs individual training plans and provides coaching to improve performance.

EHR Workflows and Updates
  • Completes Epic training to gain a good working knowledge of the Epic system
  • Reviews Epic upgrade documentation when published. Prepares summaries of changes and facilitates workflow modifications with the user departments.
  • Ensures policies and procedures are updated timely as they relate to Epic practices.
  • Evaluates Epic workflow needs from end users. Enters and monitors Better Health tickets related to Health Center Operations for resolution and communicates outcomes to health center team members.
  • Assists staff with maintaining health center flow, performing various staff functions as needed where licensure is not required (e.g. working at the front desk, as clinical support for intaking patients, quality assurance, stocking and cleaning rooms, etc.) at least one shift per month to maintain an understanding of health center flow and stakeholder needs from a training and development perspective.
  • Spends time at all clinical sites to oversee precepting support staff and to provide clinical and EHR skills observation; works to ensure that policies & procedures relevant to health center staff have been understood, implemented and optimized; identifies and follows up on inconsistencies with medical protocol.
  • Analyzes, prepares and submits all necessary reports and ensures that these reports are done accurately and in a timely manner. Submits additional reports as requested and meets deadlines.

Other Accountability Activities
  • Attends all required meetings, including quarterly CQRM and Epic Community and Migration meetings
  • Regularly checks and responds to email and Teams communications
  • Works to advance all the medical services provided at PPCWNY health centers including family planning, reproductive health services, abortion services, contraceptive services, and transgender care.
  • Performs other duties as assigned
  • Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs

Requirements
Qualifications
Applicants must possess the following qualifications (or equivalent combination of education and experience):
Education
  • Bachelor's degree in nursing, business, human services, public health or a related field preferred.

Experience
  • Minimum 2 years of experience in a fast-paced outpatient setting; reproductive health, abortion and/or family planning care preferred, with demonstrated ability to support safe, high-quality, patient-centered care delivery.
  • Previous Planned Parenthood experience, desired
  • Minimum 2 years of experience in training, precepting, staff development, or adult learning facilitation, including experience assessing learning needs, delivering training, and reinforcing knowledge and skill acquisition in operational or clinical settings.
  • Minimum 1 year of supervisory or management experience, including setting clear expectations, providing coaching and feedback, and supporting accountability for individual and team performance.
  • Experience with EHR/EPM systems is required; Epic preferred, including supporting workflow adoption, process change, and end-user competency development.
  • Experience leading teams within a Just Culture or similarly accountable, learning-oriented management framework preferred.

Knowledge, Skills, & Abilities:
  • Computer skills, including Microsoft Office Suite, Smartsheets
  • Demonstrated organizational skills and the ability to manage multiple priorities, training initiatives, and follow-through in a fast-paced environment.
  • Excellent oral and written communication skills, including public speaking, facilitation, and the ability to deliver clear expectations, constructive feedback, and effective training to adult learners.
  • Strong customer service skills
  • High degree of integrity, professionalism, and accountability, with sound judgment and a consistent approach to follow-through.
  • Self-motivated with the ability to work independently, exercise initiative, and adapt effectively while maintaining accountability for outcomes.
  • Ability to maintain confidentiality
  • Ability to work effectively with volunteers, clinicians, health center managers, and clinical support staff and to serve as a role model for high standards of practice, learning, and accountability.
  • Demonstrated knowledge of adult learning principles, coaching techniques, and competency-based training approaches.
  • Ability to analyze performance gaps, identify training needs, and implement practical improvement strategies that reinforce consistency, quality, and accountability.
  • Demonstrated ability to lead change, support workflow adoption, and foster psychological safety within a high-expectation, learning-oriented environment.
  • Knowledge in supporting telehealth, virtual care, or digital health services
  • Must be flexible and able to shift priorities as needed and willing to carry a mobile phone and respond to team quickly
  • Must have the ability and willingness to travel as needed within PPCWNY
  • Must be able to work flexible hours that match the health center hours, which include evenings and weekends
  • Demonstrated experience building an inclusive and respectful organizational culture
  • A commitment to Planned Parenthood of Central and Western NY (PPCWNY)'s mission, vision and values along with a commitment to providing services to a wide range of clients and to the goals of PPCWNY is essential

Working Conditions
  • Standard health center and office environment
  • Potential exposure to hazardous or infection materials
  • May experience visual fatigue working at computer with potential extended periods of sitting
  • Well-lit/ventilated

Physical Requirements
  • Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation
  • Ability to travel to all agency locations across the region as assigned

Work Schedule
This is a full-time, 40 hour a week, position; regular schedule will be Monday - Friday with occasional evenings and weekends.
Benefits & Compensation
At PPCWNY, we are committed to equitable compensation practices and transparency. In alignment with these efforts, the pay for this position ranges from $79,164.80 to $91,665.60 per year. Actual compensation will be determined by experience and other factors permitted by law.
In addition to competitive compensation, PPCWNY offers an extensive benefits package with generous Paid Time Off, 10 paid holidays, affordable medical, dental, and vision options, Health Savings Account or Flexible Spending Account, 401(k) with match, and much more!
Planned Parenthood of Central and Western New York is an equal opportunity employer.
Salary Description
$79,164.80 $91,665.60 per year

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