Workforce Advisor Jobs in Iowa (NOW HIRING)

Job Description Position will be office based in the Sioux City IowaWORKS American Job Center. Do you want to make a difference in your career as a Workforce Advisor by PROMoting Independence and Self-Sufficiency through Employment, Job Opportunities, and Basic Skills (PROMISE JOBS). PROMISE JOBS is Iowa's Temporary Assistance for Needy Families Employment & Training program designed to assist cash assistance recipients with becoming self-sufficient through participation in work ready activities.

Iowa Workforce Development is seeking applicants for a PROMISE JOBS Workforce Advisor. Position Description: As a valued member of our IowaWORKS team, you will help customers develop an individualized plan outlining activities to reach their goals and reduce their dependence on welfare support systems. You will provide directed, supported pre-employment, and employment activities, including: Building supportive and trusting and supportive relationships with customers.

Coaching and modeling with customers. Motivational interviewing. Connections to IowaWORKS partners and community resources.

Accountability towards goal attainment. The successful candidate in this role will collaborate with PROMISE JOBS customers to develop Family Investment Agreements (FIA) highlighting strengths and addressing challenges. You will use assessment tools to help determine suitable educational, training, and employment plans.

FIA activities may include: Job readiness workshops. Group and individual job search. Work experience.

Unpaid Community Services. HiSet study or high school completion. Education assessment/post-secondary education.

Family Development and Self-Sufficiency programs. Monitored employment. PROMISE JOBS Advisors Case Management: Maintain and manage PROMISE JOBS case records by documenting case actions, referrals, services and participation hours.

Remain in regular contact with PROMISE JOBS customers to answer questions and support goal attainment. Ensure FIAs are carried out by scheduling customers for activities and monitoring attendance and participation. Coordinating and communicating with the Department of Health and Human Services referring agency and any other involved partners.

Authorize transportation and childcare allowances and initiate overpayment recovery when appropriate. Assist work ready customers with completing Family Self-Sufficiency Grant (FSSG) applications for additional funds to alleviate obstacles to obtaining and maintaining employment. Review cases for sanction when customers do not follow through with their chosen steps toward self-sufficiency.

Represent the department in all appeals related to caseloads. What you bring to us: Excellent customer service skills, including demonstrated communication skills, written and verbal. Demonstrate professionalism, develop and maintain positive working relationships with team members, customers, employers, and community organizations.

Interact effectively with a wide variety of individuals from different ethnic, economic, cultural, or educational backgrounds. Ability to build relationships with customers using a coaching, goal-oriented, and person-centered approach. Organize, plan, and prioritize workflow to meet deadlines for multiple tasks and reports.

Strong presentation skills to customer groups, to provide information on IowaWORKS programs and services. Remain flexible to changing customer, team and agency needs and policies. About Us: Iowa Workforce Development (IWD) is a state agency committed to providing employment services for individual job seekers and to connecting employers to available workers through our IowaWORKS partnership.

IWD continually strives to improve processes and align the organization to provide effective, demand-driven products and services. IWD consists of administrative services, disability determination services, information technology, labor market information, unemployment insurance services, vocational rehabilitation services, and workforce services. The agency also maintains a statewide delivery system of IowaWORKS Centers and satellite offices where both employers and job seeking Iowans can receive workforce assistance.

Benefits: Joining the IWD team and becoming a State of Iowa employee comes with a range of valuable benefits, including: Excellent health, dental, and vision insurance. Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on the sick leave accrual. Prepare for the future with the IPERS retirement package, as well as an additional optional deferred compensation retirement plan.

Flexible Spending Accounts for medical and dependent care. Free Life and Long-term Disability Insurance with the option to purchase additional coverage. Employee Assistance Programs and Discount Programs for support.

Click here to learn more about all of the amazing benefits the State of Iowa offers. Hours of Work: Monday - Friday 8:00am-4:30pm. If you're looking for a career with a well-respected organization that values its employees and customers, you've come to the right place.

We encourage all applicants to include a cover letter and resume with their application. The State of Iowa participates in E-Verify; a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States.

The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov. No applicant for employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place

Select positions will be subject to a criminal background check. Minimum Qualification Requirements Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: 1) Graduation from an accredited four-year college or university with a degree in any field. 2) Four years of full-time work experience in career services, teaching or training to improve skills, job coaching, providing human services to individuals in need, sales, customer service, call center operations, or human-resources-related services involving interviewing, reviewing job applications, conducting employment-related assessments, or job placement.

3) A total of four years of education and/or full-time experience (as described in number two), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience. 4) Current, continuous experience in the state executive branch that includes twelve months of full-time work as a Workforce Associate.