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Workers Compensation Collections Jobs (NOW HIRING)

Collections Specialist

$19 - $25.50/hr

Performs follow-up and collections activities related to one or more of the following financial classes: self-pay, commercial insurance, Medicare, Workers Compensation (WC), Third Party Liability ...

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Workers Compensation Collections information

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$12

$21

$30

How much do workers compensation collections jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for workers compensation collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is workers compensation collections?

Workers Compensation Collections involves the process of recovering payments from insurance companies or employers for medical services provided to employees who were injured on the job. Professionals in this field ensure that claims are accurately billed, necessary documentation is submitted, and outstanding balances are followed up on according to workers’ compensation regulations. The goal is to secure appropriate reimbursement for healthcare providers while complying with legal and insurance requirements. This role requires attention to detail, knowledge of workers’ compensation laws, and strong communication skills.

What are the key skills and qualifications needed to thrive in workers compensation collections?

To thrive in Workers Compensation Collections, you need a solid understanding of workers compensation laws, medical billing, and insurance processes, typically backed by experience in healthcare collections or a related field. Familiarity with billing software, EHR systems, and claims management platforms is essential, and certifications like Certified Professional Biller (CPB) can be advantageous. Strong negotiation, attention to detail, and effective communication skills help resolve complex claims and build rapport with stakeholders. These abilities ensure timely reimbursement, minimize financial losses, and maintain compliance in a highly regulated environment.

What are some common challenges faced in workers compensation collections, and how can they be effectively managed?

Professionals in Workers Compensation Collections often encounter challenges such as navigating complex claims processes, coordinating with multiple stakeholders (like insurance companies, healthcare providers, and attorneys), and staying updated on changing regulations. To manage these effectively, it's important to maintain clear documentation, develop strong communication skills, and use specialized billing or collections software. Regular training and staying informed about state-specific workers’ compensation laws can also help address obstacles and ensure efficient collections.

What is the difference between Workers Compensation Collections vs Workers Compensation Claims Adjuster?

AspectWorkers Compensation CollectionsWorkers Compensation Claims Adjuster
Primary RoleManaging and collecting payments related to workers' compensation insurance claimsEvaluating, investigating, and settling workers' compensation claims
Required CredentialsKnowledge of billing, collections, and insurance proceduresAdjuster license, knowledge of insurance law and claims processing
Work EnvironmentOffice-based, often in insurance or healthcare settingsField and office-based, working with injured workers and employers
Industry UsageFinance, insurance, healthcareInsurance, legal, healthcare

While both roles are involved in workers' compensation, Collections focuses on recovering owed payments, whereas Claims Adjusters evaluate and settle claims. Understanding these differences helps employers and professionals navigate the workers' compensation process effectively.

More about Workers Compensation Collections jobs
Infographic showing various Workers Compensation Collections job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Full Time - A/R Representative II - Workers Compensation Collector

Garden City, NY • On-site


Northwell Health

7.7

Company rating: 7.7 out of 10

Based on 566 frontline employees who took The Breakroom Quiz

165th of 896 rated healthcare providers

People enjoy working here

Good employer

Recommended by students


$34K - $51K/yr

Full-time

Posted 11 days ago


Job description


Job Description
Advises and counsels admitted patients of financial responsibility and self-payments. Processes payments, issues patient receipts, and maintains collection log.
Job Responsibility
  • Interviews patients to obtain necessary financial and insurance information.
  • Verifies patients insurance and collects additional insurance such as No Fault and Workers Compensation.
  • Performs financial assessment of patients; refers potential Medicaid cases to Medicaid Investigator.
  • Gathers documentation and assists in the completion of the Financial Assistance Program (FAU) application process.
  • Assists patients and/or families in resolving hospital bills; advises and counsels patients of their payment responsibility due to the hospital.
  • Establishes patients' pro-rated financial obligations and sets-up payment arrangements/contracts.
  • Follows up on scheduled payments via mail and telephone.
  • Processes applications for Section 1011, where applicable.
  • Maintains daily work log of payments collected.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification
  • High School Diploma or equivalent required.
  • 1-3 years of relevant experience, required.

Additional Details:
  • Previous Workers Compensation Collections Experience, preferred.

Workers Compensation Collector Description:
  • Reviewing past due accounts and related documentation.
  • Contacting patients, guarantors, and or third-party payers to secure payments and provide resolution of assigned accounts.
  • Reviewing and follow-up on workers comp denials and delays.
  • Appealing incorrect denials and incorrect payments.
  • Responding to carrier verification requests in a timely manner.
  • Tracking and reporting all account information.
  • Adheres to all HIPAA guidelines and regulations.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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