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$30

How much do workers compensation collections jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for workers compensation collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Workers Compensation Collections, and why are they important?

To thrive in Workers Compensation Collections, you need a solid understanding of workers compensation laws, medical billing, and insurance processes, typically backed by experience in healthcare collections or a related field. Familiarity with billing software, EHR systems, and claims management platforms is essential, and certifications like Certified Professional Biller (CPB) can be advantageous. Strong negotiation, attention to detail, and effective communication skills help resolve complex claims and build rapport with stakeholders. These abilities ensure timely reimbursement, minimize financial losses, and maintain compliance in a highly regulated environment.

What is Workers Compensation Collections?

Workers Compensation Collections involves the process of recovering payments from insurance companies or employers for medical services provided to employees who were injured on the job. Professionals in this field ensure that claims are accurately billed, necessary documentation is submitted, and outstanding balances are followed up on according to workers’ compensation regulations. The goal is to secure appropriate reimbursement for healthcare providers while complying with legal and insurance requirements. This role requires attention to detail, knowledge of workers’ compensation laws, and strong communication skills.

What are some common challenges faced in Workers Compensation Collections, and how can they be effectively managed?

Professionals in Workers Compensation Collections often encounter challenges such as navigating complex claims processes, coordinating with multiple stakeholders (like insurance companies, healthcare providers, and attorneys), and staying updated on changing regulations. To manage these effectively, it's important to maintain clear documentation, develop strong communication skills, and use specialized billing or collections software. Regular training and staying informed about state-specific workers’ compensation laws can also help address obstacles and ensure efficient collections.

What is the difference between Workers Compensation Collections vs Workers Compensation Claims Adjuster?

AspectWorkers Compensation CollectionsWorkers Compensation Claims Adjuster
Primary RoleManaging and collecting payments related to workers' compensation insurance claimsEvaluating, investigating, and settling workers' compensation claims
Required CredentialsKnowledge of billing, collections, and insurance proceduresAdjuster license, knowledge of insurance law and claims processing
Work EnvironmentOffice-based, often in insurance or healthcare settingsField and office-based, working with injured workers and employers
Industry UsageFinance, insurance, healthcareInsurance, legal, healthcare

While both roles are involved in workers' compensation, Collections focuses on recovering owed payments, whereas Claims Adjusters evaluate and settle claims. Understanding these differences helps employers and professionals navigate the workers' compensation process effectively.

More about Workers Compensation Collections jobs
What job categories do people searching Workers Compensation Collections jobs look for? The top searched job categories for Workers Compensation Collections jobs are:
Workers Compensation Collections jobs near you
Infographic showing various Workers Compensation Collections job openings in the United States as of June 2026, with employment types broken down into 11% Full Time, 71% Part Time, and 18% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.
Representative - Collections L1

Representative - Collections L1

Atlas Healthcare Partners

Phoenix, AZ • On-site

$21.15 - $26.44/hr

Full-time

Medical, Dental, Retirement

Posted 27 days ago

Job description

Atlas Healthcare Partners exists to form strategic partnerships with health systems across the nation to develop, manage and operate Ambulatory Surgery Centers (ASCs) in their markets. As a key player in this rapidly growing healthcare segment, we are committed to providing exceptional care and outstanding customer service to every patient, every physician, every time. Our daily focus revolves around our core values of Integrity, Culture, Teamwork, Respect, and Results.
In addition to fostering a workplace that encourages professional growth and advancement, we provide industry-leading health and dental benefits, paired with a matching retirement package. We look forward to you being a vital part of our journey in shaping the future of healthcare.
POSITION SUMMARY
Collections Representative is responsible for follow up on delinquent surgery center claims, working an expected number of claims per day. Majority of claims will have been submitted to various insurance carriers electronically. Knowledge of how to interpret a managed care contract, Medicare and Medicaid and Workers Compensation claims is a must. You will be given tools to calculate allowable and required to determine appropriateness of reimbursement and appeal claims as necessary.
ESSENTIAL FUNCTIONS
  • Contact payors and patients to effectively and accurately collect for services provided by Atlas centers.
  • Interpret a managed care contracts, Medicare and Medicaid and Workers Compensation to appropriately calculate allowable and determine appropriateness of reimbursement.
  • Interpret patient eligibility and plan structure to determine patient responsibility.
  • Answer questions regarding account aging, denial types and other requests for analysis and detail by account, center, denial type or any other claim and invoice characteristics.
  • Participate as a team player, and have ability to communicate well with team members, patients, customers, insurance carriers, etc.
  • Apply the appropriate strategy to account resolution including thresholds for refunds, recoups, write offs, adjustments and productivity targets.
  • May work payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and/or payment to help the team meet goals in work quality and productivity.
  • Identifies payer, center, and denial trends and shares those results with collections leaders.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.
ESSENTIAL FUNCTIONS
  • Contact payors and patients to effectively and accurately collect for services provided by Atlas centers.
  • Interpret a managed care contracts, Medicare and Medicaid and Workers Compensation to appropriately calculate allowable and determine appropriateness of reimbursement
  • Interpret patient eligibility and plan structure to determine patient responsibility
  • Answer questions regarding account aging, denial types and other requests for analysis and detail by account, center, denial type or any other claim and invoice characteristics
  • Participate as a team player, and have ability to communicate well with team members, patients, customers, insurance carriers, etc.
  • Apply the appropriate strategy to account resolution including thresholds for refunds, recoups, write offs, adjustments and productivity targets.
  • May work payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and/or payment to help the team meet goals in work quality and productivity.
  • Identifies payer, center, and denial trends and shares those results with collections leaders.
    Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
    NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

MINIMUM QUALIFICATIONS
  • High school diploma or GED required.
  • Requires knowledge of at least one of the following: patient financial services, financial, collecting services, or insurance industry experience processes normally acquired over up to two years of work experience.
  • Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently.
  • Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences.
  • Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.

PREFERRED QUALIFICATIONS
  • Additional related education and/or experience preferred.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS
OE - Typical Office Environment: (Accountant, Administrative Assistant, Consultant, Program Manager)
  • Requires extensive sitting with periodic standing and walking.
  • May be required to lift up to 20 pounds.
  • Requires significant use of personal computer, phone and general office equipment.
  • Needs adequate visual acuity, ability to grasp and handle objects.
  • Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
  • May require off-site travel.

SUPERVISORY RESPONSIBILITIES
  • None

DIRECTLY REPORTING
  • Supervisor - Payment & Support Operations

TYPE OF SUPERVISORY RESPONSIBILITIES
  • N/A

SCOPE AND COMPLEXITY
  • Works independently under regular supervision and follows structured work routines. Works in a fast paced, multitask environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient's care. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. Primary external customers include patients and their families, physician office staff and third-party payors.

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