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Workers Compensation Collections Jobs (NOW HIRING)

Alois Solutions

Collections Specialist

New Castle, DE · On-site

$40K - $41K/yr

Comfortable working with multiple computer systems and applications. Technical Skills Experience ... This is a full-time position. * Compensation is fixed at $41,600 annually plus benefits

Smith College

Collections Registrar

Northampton, MA

$52K - $71K/yr

Working both independently and collaboratively, they establish and maintain systems that support ... Actual compensation will vary based on individual qualifications and work schedule if less than ...

Alois Solutions

Collections Specialist

New Castle, DE · On-site

$19.23 - $20/hr

Comfortable working with multiple computer systems and applications. Technical Skills Experience ... This is a full-time position. * Compensation is fixed at $41,600 annually plus benefits

High Rise Capital

Collections Specialist

New York, NY · On-site

$20.25 - $27.25/hr

... working with payment processors or banks * Bilingual (English/Spanish) a plus Benefits Compensation ... Opportunity to advance into senior collections or portfolio management * Supportive, results-driven ...

High Rise Capital

Collections Specialist

New York, NY · On-site

$20.25 - $27.25/hr

... working with payment processors or banks * Bilingual (English/Spanish) a plus Benefits Compensation ... Opportunity to advance into senior collections or portfolio management * Supportive, results-driven ...

AppleOne

Collections

Salt Lake City, UT

Compensation and Benefits - Salary Range: $17.50 to $19.00 per year. - Job Type: Temp-to-Hire ... We are committed to working with and providing reasonable accommodations to individuals with ...

New

Addison Group

Collections Specialist

Phoenix, AZ · On-site

$21 - $27/hr

Phoenix, AZ 85040 Compensation: $21 - $27 / hour Benefits: This position is eligible for medical ... and experience working with business customers in a professional setting. Industry: Business ...

High Rise Capital

Collections Specialist

New York, NY

$20.25 - $27.25/hr

... working with payment processors or banks * Bilingual (English/Spanish) a plus Benefits Compensation ... Opportunity to advance into senior collections or portfolio management * Supportive, results-driven ...

Addison Group

Collections Specialist

Anoka, MN · On-site

$25 - $35/hr

Hybrid schedule after training) Compensation: $25.00 - $35.00 / Per Hour dependent on applicable ... Comfortable working in Excel and ERP/accounting systems. * Highly organized with excellent follow ...

Cawley & Bergmann, LLC

Collections Specialist

Newark, NJ · On-site

$18 - $20/hr

We are looking for energetic, competitive, and career-driven people who enjoy working with goals ... Reliable attendance and professionalism Compensation & Benefits * $18.00 - $20.00 per hour based on ...

Gong.io

$71K - $105K/yr

Experience working with customer procurement or invoicing portals. * Strong analytical and problem ... Compensation is based on factors unique to each candidate, including, but not limited to, job ...

Addison Group

Collections Specialist

Washington, DC · On-site

$23 - $25/hr

Contract (6+ Months) Compensation: $23.00 - $25.00 / Per Hour Location: Landover, MD (100% Onsite ... Proficiency with Microsoft Excel and experience working in an ERP or accounting system. Preferred ...

Booz Allen Hamilton

Collections Specialist

Norfolk, VA · On-site

$52K - $108K/yr

Bachelor's degree Compensation At Booz Allen, we celebrate your contributions, provide you with ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Booz Allen Hamilton

Collections Specialist

Mclean, VA · On-site

$52K - $108K/yr

Bachelor's degree Compensation At Booz Allen, we celebrate your contributions, provide you with ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

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Workers Compensation Collections information

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$12

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$30

How much do workers compensation collections jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for workers compensation collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in workers compensation collections?

To thrive in Workers Compensation Collections, you need a solid understanding of workers compensation laws, medical billing, and insurance processes, typically backed by experience in healthcare collections or a related field. Familiarity with billing software, EHR systems, and claims management platforms is essential, and certifications like Certified Professional Biller (CPB) can be advantageous. Strong negotiation, attention to detail, and effective communication skills help resolve complex claims and build rapport with stakeholders. These abilities ensure timely reimbursement, minimize financial losses, and maintain compliance in a highly regulated environment.

What is workers compensation collections?

Workers Compensation Collections involves the process of recovering payments from insurance companies or employers for medical services provided to employees who were injured on the job. Professionals in this field ensure that claims are accurately billed, necessary documentation is submitted, and outstanding balances are followed up on according to workers’ compensation regulations. The goal is to secure appropriate reimbursement for healthcare providers while complying with legal and insurance requirements. This role requires attention to detail, knowledge of workers’ compensation laws, and strong communication skills.

What are some common challenges faced in workers compensation collections, and how can they be effectively managed?

Professionals in Workers Compensation Collections often encounter challenges such as navigating complex claims processes, coordinating with multiple stakeholders (like insurance companies, healthcare providers, and attorneys), and staying updated on changing regulations. To manage these effectively, it's important to maintain clear documentation, develop strong communication skills, and use specialized billing or collections software. Regular training and staying informed about state-specific workers’ compensation laws can also help address obstacles and ensure efficient collections.

What is the difference between Workers Compensation Collections vs Workers Compensation Claims Adjuster?

AspectWorkers Compensation CollectionsWorkers Compensation Claims Adjuster
Primary RoleManaging and collecting payments related to workers' compensation insurance claimsEvaluating, investigating, and settling workers' compensation claims
Required CredentialsKnowledge of billing, collections, and insurance proceduresAdjuster license, knowledge of insurance law and claims processing
Work EnvironmentOffice-based, often in insurance or healthcare settingsField and office-based, working with injured workers and employers
Industry UsageFinance, insurance, healthcareInsurance, legal, healthcare

While both roles are involved in workers' compensation, Collections focuses on recovering owed payments, whereas Claims Adjusters evaluate and settle claims. Understanding these differences helps employers and professionals navigate the workers' compensation process effectively.

More about Workers Compensation Collections jobs
What job categories do people searching Workers Compensation Collections jobs look for? The top searched job categories for Workers Compensation Collections jobs are:
Workers Compensation Collections jobs near you
Infographic showing various Workers Compensation Collections job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Collections Specialist

Alois Solutions

New Castle, DE • On-site

$40K - $41K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Collections Specialist – Financial Services

Location: New Castle, DE 19720

Job Type: Full-Time

Work Model: Hybrid (2 days onsite per week after training)

Salary: $41,600 per year + Benefits (Non-Negotiable)

Position Overview

We are seeking a professional and customer-focused Collections Specialist to join our financial services team in New Castle, DE. This role is ideal for individuals with strong call center, collections, banking, loan servicing, or financial customer service experience.

The Collections Specialist will communicate with customers regarding account status, payment solutions, and account resolution while providing excellent customer service and maintaining compliance with company policies.

Key Responsibilities
  • Handle a high volume of inbound and outbound customer calls.
  • Manage approximately 50+ customer interactions per day while maintaining quality service.
  • Communicate with customers regarding overdue accounts, payment options, and account resolutions.
  • Work with customers to understand their situations and provide appropriate solutions.
  • Handle challenging customer conversations with professionalism, patience, and empathy.
  • Document customer interactions accurately using CRM and internal systems.
  • Follow company policies, procedures, and compliance requirements.
  • Meet performance goals related to productivity, quality, and customer service.
  • Work effectively in a fast-paced call center environment.
Required Qualifications
  • Minimum 2 years of recent call center experience.
  • Strong inbound and outbound calling experience.
  • Experience handling high-volume customer interactions.
  • Excellent verbal communication and active listening skills.
  • Ability to manage difficult customer conversations professionally.
  • Strong attention to detail and time management skills.
  • Comfortable working with multiple computer systems and applications.
Technical Skills

Experience with:

  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel
  • CRM systems
  • Call center technologies
Preferred Experience

Candidates with experience in the following areas are highly preferred:

  • Financial services
  • Banking
  • Student loans
  • Loan servicing
  • Credit card collections
  • Account recovery
  • Payment resolution
  • Debt collections
Work Schedule

After completion of training, schedules may vary based on business needs:

  • 8:00 AM – 5:00 PM
  • 10:00 AM – 7:00 PM
  • 12:00 PM – 9:00 PM

Candidates must be flexible with assigned schedules.

Hybrid Work Requirements

Candidates must:

  • Live within commuting distance of New Castle, DE.
  • Be available to work onsite 2 days per week.
  • Have reliable transportation.
  • Have reliable internet service at home.
What Makes You Successful in This Role?

You are a great fit if you:

  • Communicate confidently and professionally with customers.
  • Enjoy helping customers find solutions.
  • Can remain calm during challenging conversations.
  • Work well with performance goals and metrics.
  • Accept coaching and feedback positively.
  • Have experience working in a structured corporate environment.
Important Information
  • This is a full-time position.
  • Compensation is fixed at $41,600 annually plus benefits.
  • Candidates must be comfortable with the hybrid work model and schedule flexibility.