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Weekend Technical Support Engineer Jobs in Chicago, IL

Addison Group

Senior Support Engineer

Mundelein, IL · On-site

$75K - $90K/yr

We are seeking a Senior Support Engineer to provide advanced technical support and endpoint management for a growing organization. This individual will play a key role in supporting users ...

TalentWave

Technical Support Specialist

Chicago, IL · On-site

Work with software developers to fix technical issues * Understand technical issues related to ... Prepare and provide reports on technical support service requests and response time Skills ...

AHEAD

Desktop Support Engineer

Libertyville, IL · On-site

AHEAD builds platforms for digital business and is seeking a Desktop Support Engineer to serve as a ... Responsibilities : • Serve as a point of contact for users seeking technical assistance, both in ...

Brainlab

National Technical Support

Chicago, IL

$38K - $48K/yr

S. in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or Information ... technical documentation. * 1 years experience with test equipment and hand tools including ...

New

FIS Amount

Production Support Engineer

Chicago, IL

$73K - $80K/yr

You'll troubleshoot, fix, and apply workarounds to resolve technical issues across multiple ... Nights, weekends, and holidays on an on-call rotation basis is a must * Creation of runbooks or ...

Brainlab

National Technical Support

Chicago, IL · On-site +1

$38K - $48K/yr

S. in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or Information ... technical documentation. * 1 years experience with test equipment and hand tools including ...

New

Braze

Technical Support Specialist

Chicago, IL · On-site

$60K - $95K/yr

WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Engineering, and other cross-functional teams to deliver seamless customer experiences.

Braze

Technical Support Specialist

Chicago, IL · Hybrid

$60K - $95K/yr

WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Engineering, and other cross-functional teams to deliver seamless customer experiences.

Fin

Technical Support Specialist

Chicago, IL · On-site

Our next Technical Support Specialist will be someone who thrives in autonomy, is deeply curious ... A basic understanding of APIs and webhooks, navigating developer documentation to know what is and ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · Hybrid

$52 - $60/hr

Technical Depth: Basic to intermediate knowledge of Unix, databases (SQL/Oracle), Web services, and ... weekends) to ensure continuous production support. Holding an ITIL or relevant BMC Software ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · On-site

$60/hr

Technical Depth: Basic to intermediate knowledge of Unix, databases (SQL/Oracle), Web services, and ... weekends) to ensure continuous production support. Holding an ITIL or relevant BMC Software ...

NVENIA

Technical Support Specialist 1

Wood Dale, IL · On-site

$36.05 - $54.25/hr

Coordinates response to customer issues by gathering input from internal experts in service and engineering * Create, manage and close technical support cases in the case management system * Willing ...

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All JobsTechnical Support Engineer JobsWeekend Technical Support Engineer JobsWeekend Technical Support Engineer Jobs in Chicago, IL

Weekend Technical Support Engineer information

See Chicago, IL salary details

$38.6K

$81.4K

$123.1K

How much do weekend technical support engineer jobs pay per year?

As of Aug 6, 2026, the average yearly pay for weekend technical support engineer in Chicago, IL is $81,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $101,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by weekend technical support engineers, and how can they be managed effectively?

Weekend Technical Support Engineers often encounter unique challenges such as handling high-priority incidents with limited on-site resources and collaborating with colleagues who may not be immediately available. Effective time management and strong communication skills are essential to resolve issues efficiently and keep stakeholders informed. Engineers in this role typically need to be proactive in documenting solutions and escalating complex problems to weekday teams, ensuring seamless handovers and minimizing downtime for clients. Building a robust knowledge base and developing remote troubleshooting skills can greatly enhance success in this weekend-focused position.

What is the difference between Weekend Technical Support Engineer vs Help Desk Technician?

AspectWeekend Technical Support EngineerHelp Desk Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like CompTIA A+
Work EnvironmentOn-site or remote support during weekends, troubleshooting technical issuesHelp desk or call center environment, providing user support
Employer & Industry UsageIT support companies, tech departments, service providersCorporate IT departments, MSPs, retail, and service industries

The Weekend Technical Support Engineer and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and user support. The main difference lies in the work schedule and scope: the Weekend Technical Support Engineer specifically works during weekends, often handling more complex technical issues, while Help Desk Technicians typically work regular hours providing basic user support.

What is a weekend technical support engineer?

Weekend Technical Support Engineers are IT professionals who provide technical assistance to customers or employees during weekends. They troubleshoot hardware, software, and network issues, ensuring that users receive timely support outside regular business hours. These engineers often work remotely or on-site, depending on the company's needs, and may handle escalations or critical incidents that occur during weekends. Their role is crucial in maintaining service availability and customer satisfaction around the clock.

What are the key skills and qualifications needed to thrive as a weekend technical support engineer?

To excel as a Weekend Technical Support Engineer, you need strong troubleshooting abilities, in-depth technical knowledge of relevant systems, and typically a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or Jira, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified are highly valued. Outstanding communication, patience, and the ability to work independently under pressure are critical soft skills. These competencies ensure timely and effective resolution of technical issues, maintaining high customer satisfaction during off-peak support hours.
What are the most commonly searched types of Technical Support Engineer jobs in Chicago, IL? The most popular types of Technical Support Engineer jobs in Chicago, IL are:
What are popular job titles related to Weekend Technical Support Engineer jobs in Chicago, IL? For Weekend Technical Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Weekend Technical Support Engineer jobs in Chicago, IL look for? The top searched job categories for Weekend Technical Support Engineer jobs in Chicago, IL are:
Weekend Technical Support Engineer jobs near you

Senior Support Engineer

Addison Group

Mundelein, IL • On-site

$75K - $90K/yr

Other

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

Job description

Job Title: Senior Support Engineer

Industry: Information Technology / Professional Services

Location (City, State): Chicago, IL

Assignment Type: Direct Hire

Pay: $75,000 - $90,000 annually

Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM (occasional after-hours support as needed)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Our client is a rapidly growing organization focused on delivering exceptional workplace experiences through innovative technology solutions and outstanding customer service. They foster a collaborative, fast-paced environment where employees have the opportunity to make a meaningful impact and contribute to ongoing growth and success.

Job Description:

We are seeking a Senior Support Engineer to provide advanced technical support and endpoint management for a growing organization. This individual will play a key role in supporting users, maintaining workplace technologies, troubleshooting technical issues, and ensuring a seamless experience across office and collaboration environments. The ideal candidate is hands-on, customer-focused, and experienced with Microsoft technologies, endpoint administration, and audiovisual support.

Key Responsibilities:

  • Serve as an escalation resource for complex desktop support and end-user technology issues.
  • Provide support for Windows devices, mobile technologies, peripherals, and productivity applications.
  • Manage the full lifecycle of endpoint devices, including deployment, configuration, maintenance, and replacement.
  • Administer and support Microsoft 365 technologies and related collaboration platforms.
  • Troubleshoot and maintain conference room, video conferencing, and audiovisual systems.
  • Support connectivity and networking issues involving Wi-Fi, VPN access, DNS, DHCP, and related technologies.
  • Coordinate with vendors regarding hardware procurement, repairs, warranties, and equipment installations.
  • Monitor endpoint performance and proactively resolve issues impacting users.
  • Support technology initiatives across multiple office locations as needed.
  • Promote endpoint security standards, device compliance, multifactor authentication, and access management best practices.
  • Develop and maintain technical documentation, support processes, and knowledge base resources.
  • Participate in projects focused on workplace technology enhancements, security improvements, and operational efficiency.

Qualifications:

  • 3-10 years of experience in desktop support, endpoint administration, IT operations, or a related technical support role.
  • Strong hands-on experience with Microsoft 365 administration.
  • Experience managing endpoints through Microsoft Intune or similar device management platforms.
  • Background supporting conference room technologies, collaboration tools, and audiovisual equipment.
  • Knowledge of Windows operating systems and enterprise support environments.
  • Understanding of networking fundamentals, including Wi-Fi, VPN, DNS, DHCP, and endpoint connectivity.
  • Strong troubleshooting, communication, and customer service skills.
  • Ability to prioritize competing demands and work effectively in a fast-paced environment.

Additional Details:

  • 100% onsite position located in Chicago.
  • High-visibility role interacting with employees, leadership teams, and external vendors.
  • Opportunity to support both day-to-day operations and long-term technology initiatives.
  • Interview process includes a phone interview followed by onsite meetings with leadership.

Perks:

  • Opportunity to join a growing organization with strong leadership support.
  • Exposure to a wide range of modern workplace technologies.
  • High-impact role with visibility across multiple departments.
  • Collaborative team environment with opportunities for professional growth.
  • Hands-on involvement in technology improvements and infrastructure initiatives.