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Weekend Technical Support Engineer Jobs in Chicago, IL

City Of Gary

Technical Support

Gary, IN · On-site

$44K/yr

FT Salary: $44,262.00 Candidate would provide workstation support to end users in the city-wide environment. Candidate would provide technical assistance and training to end users by performing the ...

TalentWave

Technical Support Specialist

Chicago, IL · On-site

Work with software developers to fix technical issues * Understand technical issues related to ... Prepare and provide reports on technical support service requests and response time Skills ...

Brainlab

National Technical Support

Chicago, IL · On-site

$38K - $48K/yr

S. in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or Information ... technical documentation. * 1 years experience with test equipment and hand tools including ...

FIS Amount

Production Support Engineer

Chicago, IL

$73K - $80K/yr

You'll troubleshoot, fix, and apply workarounds to resolve technical issues across multiple ... Nights, weekends, and holidays on an on-call rotation basis is a must * Creation of runbooks or ...

Brainlab

National Technical Support

Chicago, IL · On-site +1

$38K - $48K/yr

S. in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or Information ... technical documentation. * 1 years experience with test equipment and hand tools including ...

Braze

Technical Support Specialist

Chicago, IL · Hybrid

$60K - $95K/yr

WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Engineering, and other cross-functional teams to deliver seamless customer experiences.

Braze

Technical Support Specialist

Chicago, IL · On-site

$60K - $95K/yr

WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Engineering, and other cross-functional teams to deliver seamless customer experiences.

Fin

Technical Support Specialist

Chicago, IL

Our next Technical Support Specialist will be someone who thrives in autonomy, is deeply curious ... A basic understanding of APIs and webhooks, navigating developer documentation to know what is and ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · On-site

$60/hr

Technical Depth: Basic to intermediate knowledge of Unix, databases (SQL/Oracle), Web services, and ... weekends) to ensure continuous production support. Holding an ITIL or relevant BMC Software ...

NVENIA

Technical Support Specialist 1

Wood Dale, IL · On-site

$36.05 - $54.25/hr

Coordinates response to customer issues by gathering input from internal experts in service and engineering * Create, manage and close technical support cases in the case management system * Willing ...

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All JobsTechnical Support Engineer JobsWeekend Technical Support Engineer JobsWeekend Technical Support Engineer Jobs in Chicago, IL

Weekend Technical Support Engineer information

See Chicago, IL salary details

$38.6K

$81.4K

$123.1K

How much do weekend technical support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for weekend technical support engineer in Chicago, IL is $81,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $101,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by weekend technical support engineers, and how can they be managed effectively?

Weekend Technical Support Engineers often encounter unique challenges such as handling high-priority incidents with limited on-site resources and collaborating with colleagues who may not be immediately available. Effective time management and strong communication skills are essential to resolve issues efficiently and keep stakeholders informed. Engineers in this role typically need to be proactive in documenting solutions and escalating complex problems to weekday teams, ensuring seamless handovers and minimizing downtime for clients. Building a robust knowledge base and developing remote troubleshooting skills can greatly enhance success in this weekend-focused position.

What is the difference between Weekend Technical Support Engineer vs Help Desk Technician?

AspectWeekend Technical Support EngineerHelp Desk Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like CompTIA A+
Work EnvironmentOn-site or remote support during weekends, troubleshooting technical issuesHelp desk or call center environment, providing user support
Employer & Industry UsageIT support companies, tech departments, service providersCorporate IT departments, MSPs, retail, and service industries

The Weekend Technical Support Engineer and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and user support. The main difference lies in the work schedule and scope: the Weekend Technical Support Engineer specifically works during weekends, often handling more complex technical issues, while Help Desk Technicians typically work regular hours providing basic user support.

What is a weekend technical support engineer?

Weekend Technical Support Engineers are IT professionals who provide technical assistance to customers or employees during weekends. They troubleshoot hardware, software, and network issues, ensuring that users receive timely support outside regular business hours. These engineers often work remotely or on-site, depending on the company's needs, and may handle escalations or critical incidents that occur during weekends. Their role is crucial in maintaining service availability and customer satisfaction around the clock.

What are the key skills and qualifications needed to thrive as a weekend technical support engineer?

To excel as a Weekend Technical Support Engineer, you need strong troubleshooting abilities, in-depth technical knowledge of relevant systems, and typically a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or Jira, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified are highly valued. Outstanding communication, patience, and the ability to work independently under pressure are critical soft skills. These competencies ensure timely and effective resolution of technical issues, maintaining high customer satisfaction during off-peak support hours.
What are the most commonly searched types of Technical Support Engineer jobs in Chicago, IL? The most popular types of Technical Support Engineer jobs in Chicago, IL are:
What are popular job titles related to Weekend Technical Support Engineer jobs in Chicago, IL? For Weekend Technical Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Weekend Technical Support Engineer jobs in Chicago, IL look for? The top searched job categories for Weekend Technical Support Engineer jobs in Chicago, IL are:
Weekend Technical Support Engineer jobs near you

Technical Support

City Of Gary

Gary, IN • On-site

$44K/yr

Full-time

Re-posted 29 days ago

Job description

Division: Information Technology

Reports to: Chief Information Officer

Status: FT

Salary: $44,262.00

JOB DESCRIPTION:

Candidate would provide workstation support to end users in the city-wide environment. Candidate would provide technical assistance and training to end users by performing the following duties.

Problem Solving, LAN and WAN Knowledge, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration, UNIX System Administration, SharePoint support.

Essential Duties and Responsibilities include the following and other duties may be assigned as required:

• Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.

• Configuration of client's equipment to connect to the Internet via Local and Wide Area Network technologies.

• Configure software to connect to Internet application servers.

• Provide training to clients in the use of system and applications as related to Internet.

• Obtain general understanding of Microsoft OS, Microsoft Server OS and application operations related to city offered services.

• Provide further assistance to the Chief Technology Officer.

QUALIFICATIONS:

The Ideal candidate will also possess the following skills:

• Able to work independently and efficiently to meet deadlines.

• Able to promptly answer support related email, phone calls and other electronic communications.

• Self-motivated, detail-oriented and organized.

• Experience with hardware and software issues.

• Proficient in Internet related applications such as Email clients, FTP clients and Web Browsers.

• Excellent communication (oral and written), interpersonal, organizational, and presentation skills.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Date Posted: May 6, 2024
City of Gary, Norman County, Minnesota logo

About City of Gary, Norman County, Minnesota

Sourced by ZipRecruiter

MISSION STATEMENT The City of Gary promotes the assets and opportunities available in Gary, encouraging continual improvement of quality of life and quality of place throughout, and for, the current and future generations of the city. VISION STATEMENT The City of Gary will develop short-term and long-term strategies that promote quality of life and quality of place. Strategies will capitalize on positive community and organizational partnerships and will support ongoing improvement and promotion of youth and family development, businesses, natural resources, parks, recreation, education, housing, infrastructure, community services for all ages, and business development.

Industry

Public administration

Company size

1 - 10 Employees

Headquarters location

Gary, MN, US

Year founded

1886

Social media

Facebook

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