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Weekend Software Support Engineer Jobs in Chicago, IL

Production Support Engineer

Chicago, IL · On-site

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the ... software bugs and architectural edge cases Write test and safely deploy highquality code hotfixes ...

New

Production Support Engineer

Chicago, IL · On-site

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the ... software bugs and architectural edge cases Write test and safely deploy highquality code hotfixes ...

Help Desk Specialist

Downers Grove, IL · On-site

$40K - $45K/yr

... Engineering Manager. * Manage configuration changes of monitoring and management software to ensure the highest level of customer support. * Provide and analyze reports on the health and service ...

Sales Support Engineer

Libertyville, IL

$115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... and software integration for process improvements. The ideal candidate brings positive energy ...

Experience in application support, production support engineering, software engineering, DevOps, Site Reliability Engineering (SRE), technical systems analysis, monitoring and observability ...

Sales Support Engineer

Libertyville, IL · On-site

$15.91 - $43.27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... and software integration for process improvements. The ideal candidate brings positive energy ...

Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... and software integration for process improvements. The ideal candidate brings positive energy ...

Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... and software integration for process improvements. The ideal candidate brings positive energy ...

Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... and software integration for process improvements. The ideal candidate brings positive energy ...

Desktop Support / End User Support / System Engineer Duration: Long Term Location: Mokena, IL ... Their work may include installing, configuring, and updating hardware and software, as well as ...

Technical Support Engineer

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Being a Technical Support Engineer at iManage means... You're passionate about problem-solving and ... Analyzing, diagnosing, and resolving software and configuration issues in complex multi-tiered ...

Senior Technical Support Engineer

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

About the Job Join us as a Senior Technical Support Engineer and help drive the resilience, scale ... Partner closely with Software Engineering and Product teams to escalate critical bugs, advocate for ...

Customer Support Engineer

Chicago, IL · On-site

$50K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... software solution to automate securities-based lending from origination through the life of the ... As a Customer Support Engineer, you will be the primary point of contact for our clients, assisting ...

The Customer Support Engineer promotes sales of Misumi products through various support channels ... M software, VB, VBA (plus) Company : Fictiv is a digital manufacturing and supply chain company ...

Showing results 41-60

Weekend Software Support Engineer information

See Chicago, IL salary details

$40.7K

$93.4K

$171.5K

How much do weekend software support engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for weekend software support engineer in Chicago, IL is $93,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $128,800.00 per year, depending on experience, location, and employer.

What does a weekend software support engineer do?

A Weekend Software Support Engineer provides technical assistance to customers or internal teams during weekends, often outside regular business hours. Their main responsibilities include troubleshooting software issues, resolving customer queries, and ensuring software systems run smoothly. They may use remote tools to diagnose problems, escalate complex issues to development teams, and document solutions. This role is essential for companies that offer round-the-clock or weekend support, ensuring customers receive timely help at all times.

What are some common challenges faced by weekend software support engineers, and how can they be effectively managed?

Weekend Software Support Engineers often encounter challenges such as handling urgent technical issues with limited access to weekday resources or specialized team members. To manage these situations effectively, strong problem-solving skills and resourcefulness are essential, along with thorough documentation and clear communication with both customers and on-call colleagues. Proactively familiarizing yourself with common support scenarios and escalation procedures can also help ensure smooth operations during off-peak hours. Collaboration tools and well-maintained knowledge bases are invaluable for resolving issues efficiently when immediate assistance may not be available.

What are the key skills and qualifications needed to thrive as a weekend software support engineer?

To thrive as a Weekend Software Support Engineer, you need a solid understanding of software troubleshooting, technical problem-solving, and relevant computer science fundamentals, often supported by a degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and databases, as well as knowledge of relevant programming or scripting languages, is typically required. Excellent communication, patience, and the ability to manage stress make someone stand out in this position. These skills and qualities are crucial for resolving client issues efficiently and ensuring reliable support coverage during off-hours.

What are the most commonly searched types of Software Support Engineer jobs in Chicago, IL?

The most popular types of Software Support Engineer jobs in Chicago, IL are:

What are popular job titles related to Weekend Software Support Engineer jobs in Chicago, IL?

For Weekend Software Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Weekend Software Support Engineer jobs in Chicago, IL look for?

The top searched job categories for Weekend Software Support Engineer jobs in Chicago, IL are:

Production Support Engineer

Virtusa Corporation

Chicago, IL • On-site

$43.25 - $56.50/hr

Full-time

Posted 3 days ago

New


Job description

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the reliability performance and stability of our businesscritical ALTO platform As the highest tier of operational escalation you will go beyond standard troubleshooting scripts to perform codelevel debugging deep architectural analysis and complex root cause resolution
You will bridge the gap between daytoday operations and core product engineering serving as the ultimate technical authority for production incidents
Core Responsibilities
1 Advanced Incident Resolution Troubleshooting
Act as the final escalation point for complex application faults data discrepancies and system performance issues escalated by Tier 1 and Tier 2 teams
Lead highpriority P1P2 critical incident resolution bridges driving immediate technical workarounds under tight SLAs
Deeply analyze application logs thread dumps network packets and database states to diagnose intricate system behaviors
2 Code Defect Correction Engineering Collaboration
Navigate and analyze the core ALTO application codebase to pinpoint software bugs and architectural edge cases
Write test and safely deploy highquality code hotfixes SQL data correction scripts and configuration updates
Collaborate directly with Product Development teams to prioritize and hand off permanent bug fixes and architectural rewrites
3 Observability Automation Guardrails
Design build and optimize advanced application monitoring dashboards and alerting logic using APM tools
Develop automated scripts PythonBash to streamline manual recovery procedures and empower lower support tiers to selfheal recurring issues
Review and approve production deployment plans and changes to ensure operational readiness

Virtusa logo

About Virtusa

Sourced by ZipRecruiter

We are builders, makers, and doers with the technical skills and domain expertise to transform your business at scale and speed without disruption. Our unique Engineering First approach blends deep industry expertise and empowered, agile teams, to create holistic solutions that seamlessly move the business forward. We help clients engage with new technology paradigms to creatively build solutions that drive them to the forefront of their industries.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Westborough, MA, US

Year founded

1996

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