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Weekend Software Support Engineer Jobs in Chicago, IL

FIS Amount

Production Support Engineer

Chicago, IL · On-site

$73K - $80K/yr

Nights, weekends, and holidays on an on-call rotation basis is a must * Creation of runbooks or ... Familiar with tools such as Confluence, Jira, and on-call management software such as PagerDuty and ...

Broadcom

Support Engineer - Mainframe

Lisle, IL · On-site

May act as a Designated Support Engineer for certain products/ customers. * Continually expands ... May be required to be on-call rotation afterhours and weekends. Job-Specific Authority and Scope

Forhyre

Desktop Support Engineer - L3

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients ... You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Apply Early

Karbon

Senior Support Engineer

Chicago, IL

About Karbon Karbon is the global leader in AI-powered practice management software for accounting ... About the Role As a Senior Support Engineer at Karbon, you sit at the deepest tier of our ...

Apply Early

Quanta Search

Trade Support Engineer

Wheeling, IL · On-site

The Trade Support Engineer (TSE) works closely with production trading desks to maximize the ... You will partner closely with traders and operations members to identify software bugs and then ...

Quanta Search

Trade Support Engineer

Wheeling, IL · On-site

The Trade Support Engineer (TSE) works closely with production trading desks to maximize the ... You will partner closely with traders and operations members to identify software bugs and then ...

1872 Consulting

Desktop Support Engineer

Chicago, IL · On-site

Software packaging, deployment, and automation * Desktop standardization, patching, and maintenance ... Support of mobile infrastructure * Vulnerability Management * License Management * Conform to ITIL ...

Vizient, Inc.

Development Support Engineer

Chicago, IL · On-site

$77K - $135K/yr

Experience in application support, production support engineering, software engineering, DevOps, Site Reliability Engineering (SRE), technical systems analysis, monitoring and observability ...

Vizient

Development Support Engineer

Chicago, IL

$77K - $135K/yr

Experience in application support, production support engineering, software engineering, DevOps, Site Reliability Engineering (SRE), technical systems analysis, monitoring and observability ...

ACI Infotech

Desktop Support Engineer

Mokena, IL · On-site

Desktop Support / End User Support / System Engineer Duration: Long Term Location: Mokena, IL ... Their work may include installing, configuring, and updating hardware and software, as well as ...

SPX

Technical Support Engineer

Elk Grove Village, IL · On-site

The Technical Services Engineer at Genfare has a core function to manage technical inquiries ... You will be responsible for software system installations, Level 3 troubleshooting and training ...

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All JobsWeekend Software Support Engineer JobsWeekend Software Support Engineer Jobs in Chicago, IL

Weekend Software Support Engineer information

See Chicago, IL salary details

$40.7K

$93.4K

$171.5K

How much do weekend software support engineer jobs pay per year?

As of Jul 5, 2026, the average yearly pay for weekend software support engineer in Chicago, IL is $93,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $128,800.00 per year, depending on experience, location, and employer.

What does a Weekend Software Support Engineer do?

A Weekend Software Support Engineer provides technical assistance to customers or internal teams during weekends, often outside regular business hours. Their main responsibilities include troubleshooting software issues, resolving customer queries, and ensuring software systems run smoothly. They may use remote tools to diagnose problems, escalate complex issues to development teams, and document solutions. This role is essential for companies that offer round-the-clock or weekend support, ensuring customers receive timely help at all times.

What are some common challenges faced by Weekend Software Support Engineers, and how can they be effectively managed?

Weekend Software Support Engineers often encounter challenges such as handling urgent technical issues with limited access to weekday resources or specialized team members. To manage these situations effectively, strong problem-solving skills and resourcefulness are essential, along with thorough documentation and clear communication with both customers and on-call colleagues. Proactively familiarizing yourself with common support scenarios and escalation procedures can also help ensure smooth operations during off-peak hours. Collaboration tools and well-maintained knowledge bases are invaluable for resolving issues efficiently when immediate assistance may not be available.

What are the key skills and qualifications needed to thrive as a Weekend Software Support Engineer, and why are they important?

To thrive as a Weekend Software Support Engineer, you need a solid understanding of software troubleshooting, technical problem-solving, and relevant computer science fundamentals, often supported by a degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and databases, as well as knowledge of relevant programming or scripting languages, is typically required. Excellent communication, patience, and the ability to manage stress make someone stand out in this position. These skills and qualities are crucial for resolving client issues efficiently and ensuring reliable support coverage during off-hours.
What are the most commonly searched types of Software Support Engineer jobs in Chicago, IL? The most popular types of Software Support Engineer jobs in Chicago, IL are:
What are popular job titles related to Weekend Software Support Engineer jobs in Chicago, IL? For Weekend Software Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Weekend Software Support Engineer jobs in Chicago, IL look for? The top searched job categories for Weekend Software Support Engineer jobs in Chicago, IL are:
Weekend Software Support Engineer jobs near you
IT Deskside Support Engineer - Chicago IL

IT Deskside Support Engineer - Chicago IL

Georgia IT Inc

Chicago, IL • On-site

Other

Posted 29 days ago

Job description

IT Deskside Support Engineer

Location: Chicago IL, (100% Onsite) Duration: 6 Months CTH NO THIRD PARTY C2C The candidate should be willing to travel/work out of the Client's office in downtown Chicago (100% onsite) Near Navy Pier

Responsibilities:
  • Provide 2nd level escalation support to the Tier-1 Service Desk.
  • Provide remote and on-site troubleshooting for hardware and software support.
  • Intake, log, and resolve ServiceNow support tickets and provide desk-side support to the Client's staff
  • Install, monitor, troubleshoot, replace, and support, desktop infrastructure, end user equipment (terminals, printers/printer consumables, mobile devices, scanners, VOIP phones etc.), local and wide area networks, data storage systems, Active Directory, and other third-party software.
  • Document Incidents and Service Requests with detailed break-fix steps and resolution in ticket tracking system (ServiceNow).
  • Document, update, and close tickets according to defined service level agreement (SLA) requirements.
  • Work with VIP users and knowledge workers, providing high quality professional service at all times.
  • Provide assistance and participate on new project(s) testing and deployment/delivery.
  • Work with vendors as it pertains to software and hardware troubleshooting, repair, replacement.
Experience:
  • Minimum 3-4 years of experience working on deskside support services.
  • Proficient with Active Directory know what an OU is and how to manage machine accounts and user accounts (add/delete/update).
  • Proficient with WIN 10 and VPN (Cisco Any Connect).
  • Proficient in MAC support, MAC/OS (MAC Setup, Troubleshooting).
  • Experience in Outlook setup and troubleshooting; Office 2016/Office 2019/O365 end user support; computer back-ups
  • Experience in Printer setup and troubleshooting.
  • Some experience in Network monitoring able to troubleshoot network related outages, connectivity, able to troubleshoot WIFI related issues.
  • Knowledge of DHCP, TCP/IP Protocols, Ping, LAN Connection related issues, patch cabling, Windows Security (Share Permissions).
  • Some experience in telephony (such as Avaya IP Office, Avaya IX Workplace, Avaya Agent Desktop) setup and troubleshooting.
  • Knowledge of ITIL processes (Incident/Service Request/Problem/Change Management)
  • Familiarity with remote tools such as MS Configuration Manager, other remote tools (LogMeIn) for troubleshooting.
  • Ability to work in a fast-paced environment, multitask, and communicate effectively directly with the users.
Qualifications:
  • Associate or College education preferred.
  • Relevant certifications are a plus (CompTIA, ITIL etc.)
  • Excellent verbal and written communication skills, phone etiquette, customer focused and service oriented, security minded, able to multi-task.
  • US Citizen or Permanent Resident only.
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About Georgia IT

Sourced by ZipRecruiter

A PROFESSIONAL SERVICES ORGANIZATION WITH A VISION OF DELIVERING SIMPLE AFFORDABLE, SUSTAINABLE SOLUTIONS FOR COMPLEX PROBLEMS WITH INTEGRITY. OUR GOAL IS TO ACHIEVE ALL THIS IN A COLLABRATIVE APPROACH WITH ALL PARTIES INVOLVED IN DELIVERING SOLUTIONS/PRODUCTS.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

Social media

Facebook

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