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Weekend Shopify Chat Support Jobs (NOW HIRING)

Nfinity Athletic

AI Automation Engineer

Atlanta, GA · On-site

You will work across Sales, E-commerce, Events, Customer Support, and internal ops. Your output is ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...

Generation Tux

CX Support Team Lead

Louisville, KY · On-site

Supervise service-oriented telephone, email, and chat support operations * Supervise staff ... Flexible schedule availability, including nights and weekends * Internal applicants should not be ...

Nfinity Athletic

AI Automation Engineer

Atlanta, GA · On-site

You will work across Sales, E-commerce, Events, Customer Support, and internal ops. Your output is ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...

Nfinity Athletic

AI Automation Engineer

Atlanta, GA · On-site

You will work across Sales, E-commerce, Events, Customer Support, and internal ops. Your output is ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...

U-Haul

Tier 1 Application Support

Phoenix, AZ · On-site

Responsible for various special duties as assigned as well as basic functions of telephone and chat ... Flexibility to work multiple shifts including weekends and rotating holidays. (Closed Christmas day ...

Generation Tux

CX Support Team Lead

Louisville, KY · On-site

Supervise service-oriented telephone, email, and chat support operations * Supervise staff ... Flexible schedule availability, including nights and weekends * Internal applicants should not be ...

U-Haul

Tier 1 Application Support

Phoenix, AZ

Responsible for various special duties as assigned as well as basic functions of telephone and chat ... Flexibility to work multiple shifts including weekends and rotating holidays. (Closed Christmas day ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

Participate in on-call weekend rotation for critical global support. * Develop deep product ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

Daon

Product Support Engineer

Fairfax, VA · On-site

Participate in on-call weekend rotation for critical global support. * Develop deep product ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

Participate in on-call weekend rotation for critical global support. * Develop deep product ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

TEKsystems

Expert Service Desk

Kansas City, KS · Remote

$29/hr

You will need to flex between phone, chat, slack support as well. Schedule: 7 Days a week of support - year-round. Will need to be comfortable working weekends starting Jan. Taking off time during ...

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All Jobsweekend JobsWeekend Shopify Chat Support Jobs

Weekend Shopify Chat Support information

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$25

$42

How much do weekend shopify chat support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for weekend shopify chat support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a weekend Shopify chat support?

Weekend Shopify Chat Support roles involve assisting Shopify users, such as store owners and customers, through live chat during the weekends. Responsibilities typically include answering questions about Shopify’s platform, troubleshooting issues, providing guidance on store setup, and resolving technical problems. These roles require strong communication skills, familiarity with Shopify’s features, and the ability to work efficiently during high-traffic periods. Weekend support staff play a crucial part in ensuring continuous customer service when regular weekday teams are unavailable.

What are the key skills and qualifications needed to thrive as a weekend Shopify chat support?

To thrive as a Weekend Shopify Chat Support, you need strong customer service skills, proficiency in written communication, and familiarity with e-commerce platforms like Shopify. Experience with live chat support tools, help desk software, and basic troubleshooting of Shopify features is typically required. Patience, problem-solving ability, and a customer-centric attitude help you excel in resolving user queries efficiently. These skills ensure prompt, accurate, and friendly support, leading to higher customer satisfaction and retention for the business.

What are some common challenges faced by weekend Shopify chat support representatives, and how can they be managed?

Weekend Shopify Chat Support representatives often encounter high volumes of customer inquiries, especially during promotional periods or sales events. They must effectively manage multiple chat conversations simultaneously while maintaining a high standard of customer service. Time management, clear written communication, and familiarity with Shopify's platform tools are essential for handling these challenges. Collaborating with team members through internal chat channels and utilizing knowledge bases can also help resolve complex issues efficiently.

What is the difference between Weekend Shopify Chat Support vs Weekend Customer Service Representative?

AspectWeekend Shopify Chat SupportWeekend Customer Service Representative
CredentialsBasic customer service skills, familiarity with Shopify platformCustomer service skills, sometimes specific industry knowledge
Work EnvironmentOnline chat support, e-commerce focusCall centers, retail stores, or online
Industry UsagePrimarily in e-commerce and online retailVarious sectors including retail, telecom, and services
Search & Comparison IntentFocus on e-commerce support rolesGeneral customer service roles across industries

Weekend Shopify Chat Support specializes in assisting online shoppers via chat on Shopify stores, requiring familiarity with e-commerce platforms. In contrast, Weekend Customer Service Representatives handle a broader range of customer inquiries across various industries, often via phone or email. Both roles involve customer interaction but differ in platform, industry focus, and specific skills required.

What cities are hiring for Weekend Shopify Chat Support jobs?

Cities with the most Weekend Shopify Chat Support job openings:

What are the most commonly searched types of Shopify Chat Support jobs?

The most popular types of Shopify Chat Support jobs are:

What states have the most Weekend Shopify Chat Support jobs?

States with the most job openings for Weekend Shopify Chat Support jobs include:

Weekend Shopify Chat Support jobs near you
Infographic showing various Weekend Shopify Chat Support job openings in the United States as of July 2026, with employment types broken down into 6% Locum Tenens, 51% Full Time, 4% Part Time, 38% Contract, and 1% Summer. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

Customer Support & Product Specialist (Part-Time, Hourly)

Ignik Outdoors Inc

Bainbridge Island, WA • On-site

$22 - $25/hr

Part-time

PTO

Re-posted 21 days ago

Job description

Description:

Ignik Outdoors is looking for Part-Time Customer Support & Product Specialists to provide excellent support to our customers. We’re hiring 2+ part-timers to ensure reliable coverage when teammates are out. These roles will work closely with teammates across departments and help improve our support systems by capturing and sharing customer feedback and product issues.


Position snapshot

  • Openings: 2+ part-time roles
  • Reports to: VP of Brand & Product
  • FLSA status: Hourly / Non-Exempt
  • Time commitment: Part-time, scheduled hours (15–25 hours/week each)
  • Schedule: Set weekly shifts within Monday–Friday, 8:00 AM–4:00 PM PST; minimum 2 days/week; occasional weekend & coverage shifts available
  • Location: Seattle area. Flexible, in-person/semi-remote position, must be able to attend onboarding and days in our Seattle office (typically 3–4x/week)
  • Start date: ASAP (target mid-July
  • Compensation: $22–$25/hour (DOE)
  • Paid training: Provided during onboarding
  • Travel: Occasional travel/overnights for company events may be required (1–2 times per year)

Primary responsibilities

  • Answer customer questions daily over email, chat, and phone to support and guide customers on their Ignik product journey
  • Troubleshoot product issues and provide clear, accurate guidance and next steps
  • Process returns/exchanges and ensure accurate and timely resolution
  • Coordinate with warehouse/logistics on order issues, replacements, and fulfillment questions
  • Maintain accurate ticket documentation and follow-up to closure
  • Capture and report recurring customer feedback, confusion points, and product issues (simple weekly/monthly summaries to support product and process improvements)
  • Light office support, including mail, receiving product samples, and shipping show supplies

Success looks like: fast, accurate resolutions; clear, friendly communication; clean ticket notes; and clear weekly trend callouts.

Requirements:

Required qualifications

  • High school diploma/GED or equivalent
  • 2+ years of customer service experience (consumer products preferred)
  • Excellent communication skills (written and verbal); professional, helpful demeanor
  • Strong organization and follow-through; able to manage multiple priorities
  • Comfortable learning product details and working in cloud-based tools (support platforms, email, docs, chat)
  • Ability to work a reliable schedule and occasionally help cover teammate time off

Nice to have

  • Passionate about outdoor/camping products and helping customers choose and use gear
  • Experience with a customer service platform (Gorgias, Zendesk, etc.) and/or Shopify
  • Some College/University studies

Perks

  • Paid time off (includes WA Paid Sick Leave)
  • Paid Holidays
  • Quarterly paid “Adventure Hours” (pro-rated; use for skiing, hiking, climbing, volunteering outdoors, etc.)
  • Ignik Gear stipend: up to $300/year + free & heavily discounted Ignik Gear
  • Pro-deals access (outdoor industry discounts, where available)
  • Predictable scheduling: regular weekly schedule, minimal last-minute changes, easy shift swaps