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Weekend Shopify Chat Support Jobs (NOW HIRING)

Arc

Customer Support Agent

$10/hr

You answer email, social DMs, Amazon messages, and reviews across email + chat + social + Amazon ... We provide Gorgias, MinimalAI, Shopify, Gemini, and all required tool access. • Products: free ...

Nfinity Athletic

AI Automation Engineer

Atlanta, GA · On-site

You will work across Sales, E-commerce, Events, Customer Support, and internal ops. Your output is ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...

Nfinity Athletic

AI Automation Engineer

Atlanta, GA · On-site

You will work across Sales, E-commerce, Events, Customer Support, and internal ops. Your output is ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...

Nfinity Athletic

AI Automation Engineer

Atlanta, GA · On-site

You will work across Sales, E-commerce, Events, Customer Support, and internal ops. Your output is ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...

Bilt

Customer Support - Remote

$17.50 - $22.25/hr

... chat support and handling support tickets. Please note, this role will require a nights, overnights or weekends schedule (e.g., Thursday-Monday or 4PM-midnight). We will provide comprehensive ...

Generation Tux

CX Support Team Lead

Louisville, KY · On-site

Supervise service-oriented telephone, email, and chat support operations * Supervise staff ... Flexible schedule availability, including nights and weekends * Internal applicants should not be ...

Generation Tux

CX Support Team Lead

Louisville, KY · On-site

Supervise service-oriented telephone, email, and chat support operations * Supervise staff ... Flexible schedule availability, including nights and weekends * Internal applicants should not be ...

Generation Tux

CX Support Team Lead

Louisville, KY · On-site

Supervise service-oriented telephone, email, and chat support operations * Supervise staff ... Flexible schedule availability, including nights and weekends * Internal applicants should not be ...

U-Haul

Tier 1 Application Support

Phoenix, AZ · On-site

Responsible for various special duties as assigned as well as basic functions of telephone and chat ... Flexibility to work multiple shifts including weekends and rotating holidays. (Closed Christmas day ...

U-Haul

Tier 1 Application Support

Phoenix, AZ

Responsible for various special duties as assigned as well as basic functions of telephone and chat ... Flexibility to work multiple shifts including weekends and rotating holidays. (Closed Christmas day ...

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All JobsShopify Chat Support JobsWeekend Shopify Chat Support Jobs

Weekend Shopify Chat Support information

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$12

$25

$42

How much do weekend shopify chat support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for weekend shopify chat support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Weekend Shopify Chat Support vs Weekend Customer Service Representative?

AspectWeekend Shopify Chat SupportWeekend Customer Service Representative
CredentialsBasic customer service skills, familiarity with Shopify platformCustomer service skills, sometimes specific industry knowledge
Work EnvironmentOnline chat support, e-commerce focusCall centers, retail stores, or online
Industry UsagePrimarily in e-commerce and online retailVarious sectors including retail, telecom, and services
Search & Comparison IntentFocus on e-commerce support rolesGeneral customer service roles across industries

Weekend Shopify Chat Support specializes in assisting online shoppers via chat on Shopify stores, requiring familiarity with e-commerce platforms. In contrast, Weekend Customer Service Representatives handle a broader range of customer inquiries across various industries, often via phone or email. Both roles involve customer interaction but differ in platform, industry focus, and specific skills required.

What are some common challenges faced by Weekend Shopify Chat Support representatives, and how can they be managed?

Weekend Shopify Chat Support representatives often encounter high volumes of customer inquiries, especially during promotional periods or sales events. They must effectively manage multiple chat conversations simultaneously while maintaining a high standard of customer service. Time management, clear written communication, and familiarity with Shopify's platform tools are essential for handling these challenges. Collaborating with team members through internal chat channels and utilizing knowledge bases can also help resolve complex issues efficiently.

What are Weekend Shopify Chat Support roles?

Weekend Shopify Chat Support roles involve assisting Shopify users, such as store owners and customers, through live chat during the weekends. Responsibilities typically include answering questions about Shopify’s platform, troubleshooting issues, providing guidance on store setup, and resolving technical problems. These roles require strong communication skills, familiarity with Shopify’s features, and the ability to work efficiently during high-traffic periods. Weekend support staff play a crucial part in ensuring continuous customer service when regular weekday teams are unavailable.

What are the key skills and qualifications needed to thrive as a Weekend Shopify Chat Support, and why are they important?

To thrive as a Weekend Shopify Chat Support, you need strong customer service skills, proficiency in written communication, and familiarity with e-commerce platforms like Shopify. Experience with live chat support tools, help desk software, and basic troubleshooting of Shopify features is typically required. Patience, problem-solving ability, and a customer-centric attitude help you excel in resolving user queries efficiently. These skills ensure prompt, accurate, and friendly support, leading to higher customer satisfaction and retention for the business.
More about Weekend Shopify Chat Support jobs
What cities are hiring for Weekend Shopify Chat Support jobs? Cities with the most Weekend Shopify Chat Support job openings:
What are the most commonly searched types of Shopify Chat Support jobs? The most popular types of Shopify Chat Support jobs are:
What states have the most Weekend Shopify Chat Support jobs? States with the most job openings for Weekend Shopify Chat Support jobs include:
What job categories do people searching Weekend Shopify Chat Support jobs look for? The top searched job categories for Weekend Shopify Chat Support jobs are:
Weekend Shopify Chat Support jobs near you
Infographic showing various Weekend Shopify Chat Support job openings in the United States as of July 2026, with employment types broken down into 55% Full Time, 7% Part Time, 1% Temporary, 36% Contract, and 1% Summer. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.
Online Sales Support Representative

Online Sales Support Representative

Levin Furniture & Mattress

Bedford, OH • On-site

Full-time

Re-posted 7 days ago

Levin Furniture rating

7.1

Company rating: 7.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

20th of 58 rated furniture retailers

Job description

Purpose: Providing superior administrative support to the online sales team for the company’s websites. Audit all orders placed on Shopify to ensure accuracy once inserted into the Storis database. Responsible for processing payments and refunds that are generated through online sales and customer portal, balancing accounts, schedule delivery/pick up, and investigating fraud. Provide excellent customer service to both the internal/external customers through a call center phone system.

  1. Processes a high volume of inbound calls, chat feature interactions from website, and other correspondence.
  2. Communicates with internal and external customers in a professional, courteous, friendly and empathetic manner.
  3. Answers, investigates, follow-up, and/or initiates actions on customer inquiries efficiently, using all customer access channels (phone, web, chat, mail, fax, etc.) , while assuming a high level of ownership for customer satisfaction.
  4. Consistently meets or exceeds performance standards for service quality, accuracy and volume.
  5. Schedules service and delivery appointments.
  6. Maintains accurate files and processes in order to maximize productivity.
  7. Performs clerical support as needed.
  8. Accurately enters information regarding sales transactions and order information into Storis system.
  9. Manage and post sales payments and refunds through the portal, ensuring accurate and timely entry of transactions, reconciling discrepancies, and maintaining detailed records to support financial accuracy and reporting.
  10. Analyze and investigate suspicious online sales transactions, and address fraudulent activities, ensuring the integrity of sales processes and protecting company revenue
  11. Research all orders that were placed on the website and compare what was inserted into Storis. If any discrepancy makes necessary changes to order and if applicable notify the customer directly.
  12. Regularly balance and reconcile accounts throughout the day, monitoring transactions to ensure accuracy, resolving discrepancies promptly, and maintaining up-to-date financial records to support seamless financial operations.
  13. Track missing direct ship items/FedEx tracking on direct ship orders.
  14. Send correspondence to previous customers that used website to apply for third-party finance or lese-to-own as form of payment via email, text, or phone calls.
  15. Fulfillment of orders in Shopify by comparing completed, void, or open orders in Storis. Ensure all complete financed orders are fulfilled to initiate the funding process with third-party vendors.
  16. Other duties as assigned.
  • High school diploma or equivalent combination of education and experience.
  • Previous clerical experience preferred

Skills and Abilities:

  • Excellent verbal and written communication, and listening skills, with the ability to ask relevant questions and handle stressful situations.
  • Basic reading and comprehension skills.
  • Basic numerical reasoning skills.
  • Ability to complete paperwork in an accurate, neat and efficient manner.
  • Demonstrated knowledge of software, including Microsoft Office.
  • Excellent organizational skills.
  • Outstanding customer service skills.
  • Ability to multi-task in a fast paced working environment.
  • Knowledge and demonstrated ability to utilize Storis, Ring Central Phone System, Package AI Routing Software and Company Intranet systems preferred.

Physical Demands:

  • Ability to remain in a stationary position for an extended period.
  • Ability to communicate effectively with customers and co-workers.
  • Ability to operate relevant equipment and observe details to complete assigned responsibilities.

Schedule:

Schedule will vary dependent upon business needs, consisting of day, evening and weekend hours

Working Environment:

This position is based out of the Oakwood Store Location.

Some travel to store locations is required on a limited basis.

What Levin Furniture employees say

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