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Weekend Shopify Chat Support Jobs in Colorado (NOW HIRING)

The Normal Brand

Key Holder (Part-Time)

Denver, CO · On-site

$14.50 - $18/hr

Support Assistant Store Manager and Store Manager on initiatives * Promote a safe and clean ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...

The Normal Brand

Key Holder (Part-Time)

Denver, CO · On-site

$14.50 - $18/hr

Support Assistant Store Manager and Store Manager on initiatives * Promote a safe and clean ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...

The Normal Brand

Key Holder (Part-Time)

Denver, CO · On-site

$14.50 - $18/hr

Support Assistant Store Manager and Store Manager on initiatives * Promote a safe and clean ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...

Paw Prosper

CX Associate

Aurora, CO · On-site

$50K - $60K/yr

Customer Engagement and Support • Deliver exceptional customer service across phone, email, chat ... Shopify, Google Workspace, Slack, and VoIP tools like Dialpad, Aircall, etc. • Ability to ...

Datadog

Federal Support Engineer 3

Denver, CO · Hybrid

Engage with public sector customers via multiple channels (ticketing system, live chat, calls, and ... Able to work an on-call rotating schedule that requires weekend availability Datadog values people ...

Datadog

Federal Support Engineer 3

Denver, CO · On-site

$92K - $122K/yr

Engage with public sector customers via multiple channels (ticketing system, live chat, calls, and ... Able to work an on-call rotating schedule that requires weekend availability Datadog values people ...

Thuma

Associate Store Manager

Denver, CO · On-site

$60K - $75K/yr

... as Shopify, NetSuite, and Gladly to support the team and resolve complex issues. * Regularly ... Availability to work evenings, weekends, and holidays as needed * Ability to lift and move ...

Thuma

Associate Store Manager

Denver, CO · On-site

$60K - $75K/yr

... as Shopify, NetSuite, and Gladly to support the team and resolve complex issues. * Regularly ... Availability to work evenings, weekends, and holidays as needed * Ability to lift and move ...

Thuma

Associate Store Manager

Denver, CO · On-site

$3.0K/wk

... as Shopify, NetSuite, and Gladly to support the team and resolve complex issues. * Regularly ... Availability to work evenings, weekends, and holidays as needed * Ability to lift and move ...

HealthCare Support

Executive

Colorado Springs, CO · On-site

$140K - $190K/yr

Monday-Friday, 8:00am-5:00pm This is a leadership role requiring flexibility for evenings, weekends ... a quick chat: Call: 407-636-5716 Email: erin.lewis@healthcaresupport.com Healthcare Support ...

GDR Group

Desktop Support Technician

Broomfield, CO · On-site

$18 - $20/hr

... tasks) o Google Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video ... lunch) No weekend or after-hours support expected (exceptions for special projects) Benefits ...

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Showing results 1-20

All JobsShopify Chat Support JobsWeekend Shopify Chat Support JobsWeekend Shopify Chat Support Jobs in Colorado

Weekend Shopify Chat Support information

What is a weekend Shopify chat support?

Weekend Shopify Chat Support roles involve assisting Shopify users, such as store owners and customers, through live chat during the weekends. Responsibilities typically include answering questions about Shopify’s platform, troubleshooting issues, providing guidance on store setup, and resolving technical problems. These roles require strong communication skills, familiarity with Shopify’s features, and the ability to work efficiently during high-traffic periods. Weekend support staff play a crucial part in ensuring continuous customer service when regular weekday teams are unavailable.

What are the key skills and qualifications needed to thrive as a weekend Shopify chat support?

To thrive as a Weekend Shopify Chat Support, you need strong customer service skills, proficiency in written communication, and familiarity with e-commerce platforms like Shopify. Experience with live chat support tools, help desk software, and basic troubleshooting of Shopify features is typically required. Patience, problem-solving ability, and a customer-centric attitude help you excel in resolving user queries efficiently. These skills ensure prompt, accurate, and friendly support, leading to higher customer satisfaction and retention for the business.

What are some common challenges faced by weekend Shopify chat support representatives, and how can they be managed?

Weekend Shopify Chat Support representatives often encounter high volumes of customer inquiries, especially during promotional periods or sales events. They must effectively manage multiple chat conversations simultaneously while maintaining a high standard of customer service. Time management, clear written communication, and familiarity with Shopify's platform tools are essential for handling these challenges. Collaborating with team members through internal chat channels and utilizing knowledge bases can also help resolve complex issues efficiently.

What is the difference between Weekend Shopify Chat Support vs Weekend Customer Service Representative?

AspectWeekend Shopify Chat SupportWeekend Customer Service Representative
CredentialsBasic customer service skills, familiarity with Shopify platformCustomer service skills, sometimes specific industry knowledge
Work EnvironmentOnline chat support, e-commerce focusCall centers, retail stores, or online
Industry UsagePrimarily in e-commerce and online retailVarious sectors including retail, telecom, and services
Search & Comparison IntentFocus on e-commerce support rolesGeneral customer service roles across industries

Weekend Shopify Chat Support specializes in assisting online shoppers via chat on Shopify stores, requiring familiarity with e-commerce platforms. In contrast, Weekend Customer Service Representatives handle a broader range of customer inquiries across various industries, often via phone or email. Both roles involve customer interaction but differ in platform, industry focus, and specific skills required.

What are the most commonly searched types of Shopify Chat Support jobs in Colorado?

The most popular types of Shopify Chat Support jobs in Colorado are:

Weekend Shopify Chat Support jobs near you
Infographic showing various Weekend Shopify Chat Support job openings in Colorado as of July 2026, with employment types broken down into 5% Locum Tenens, 55% Full Time, 7% Part Time, 32% Contract, and 1% Summer. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Seasonal Customer Experience Coordinator

Denver, CO • On-site

Artifact Uprising
Manufacturing • 51 - 200 employees
Learn more about Artifact Uprisingexternal

$19/hr

Full-time

Posted 18 days ago

Job description

You thrive in a fast-paced environment and enjoy solving problems. You're dependable, committed, and someone your teammates can count on to show up prepared and ready to contribute every day. You communicate with empathy, stay calm under pressure, pay close attention to detail, and are comfortable making thoughtful decisions when every situation doesn't fit neatly into a policy. You know that great customer experiences are built through consistency, teamwork, and a willingness to step in wherever you're needed to support both customers and your team.

As a Seasonal Customer Support Coordinator, you'll be a key member of the Artifact Uprising Customer Experience Team, helping customers through one of our busiest times of the year. You'll spend the majority of your day supporting customers through email and live chat, answering questions, resolving issues, and helping people create meaningful projects.

Beyond supporting customers, you'll gain hands-on experience in ecommerce operations, support cross-functional Customer Experience initiatives, and learn how a high-performing team delivers exceptional customer experiences at scale.

Please Note: This is a seasonal position beginning on October 19th and ending on January 9th. Team members are expected to work the full duration of the seasonal contract. This role requires a consistent 38-40 hour workweek. Scheduled hours are based on business needs and may include nights, weekends, and holidays. Hours are assigned in advance and are not flexible. Remote team members must have a dedicated workspace and be able to give their full attention to customers and assigned responsibilities throughout every scheduled shift. Team members are responsible for providing their own computer that meets the technical requirements of the role and must have reliable high-speed internet capable of supporting video meetings and cloud-based customer support tools.

Because this role supports our busiest season, we're looking for candidates who are excited to commit to the full seasonal contract and help our team deliver an exceptional customer experience from start to finish. 

Pay: $19/hr
Job Responsibilities

  • Manage a daily combination of email and live chat conversations with customers.

  • Help customers with website navigation, product questions, ordering and payment issues, package tracking, and more.

  • Take ownership of complex or escalated customer situations and work toward thoughtful, timely resolutions.

  • Provide phone support when a situation requires additional care or a more personal approach.

  • Contact shipping carriers to assist with address changes and other delivery-related requests when needed.

  • Support additional Customer Experience projects and initiatives as business needs and capacity allow.

  • Consistently provide timely, accurate, and empathetic responses to customers.

  • Identify opportunities to improve the customer experience and share feedback with the team.

  • Maintain reliable attendance and arrive ready to work for every scheduled shift.

  • Be available to work assigned weekend, evening, and holiday hours as needed.

  • Remain committed and available for the full duration of the seasonal contract.

Qualifications

Experience

  • Bachelor's degree or equivalent experience preferred.

  • 1+ years of customer support experience in an ecommerce environment, with experience supporting customers through email and live chat.

How You Work

  • Reliable & Committed: Consistently present, punctual, and prepared to work assigned shifts throughout the full seasonal contract.

  • Adaptable: Comfortable making thoughtful decisions when a situation doesn't fit neatly into a policy.

  • Fast Learner: Comfortable learning and working across multiple technology platforms and able to learn and pivot quickly.

  • Thrives in a Fast-Paced Environment: Able to prioritize competing priorities, resolve issues efficiently, and remain calm under pressure.

  • Confident Problem Solver: Comfortable taking ownership of complex customer requests and escalations, knowing when to make a decision and when to involve leadership.

  • Flexible Team Player: Willing to support projects and responsibilities outside of direct email and chat support when business needs and capacity allow.

  • Focused: Able to work from a dedicated workspace and give your full attention to customers and teammates throughout every scheduled shift.

  • Strong Communicator: A clear, thoughtful communicator with excellent written and verbal communication skills.

  • Customer First: Balances empathy with sound judgment to deliver exceptional customer experiences while supporting business needs.

  • Detail Oriented: Maintains a high level of accuracy and follow-through, even while managing multiple priorities.

  • Holiday Mindset: Excited to support customers during our busiest season and committed to delivering an exceptional experience when it matters most.

Preferred Qualifications

  • Experience using Zendesk or a similar customer support platform (Zendesk experience strongly preferred).

  • Experience working alongside AI-powered customer support tools or AI agents.

  • Experience in the ecommerce industry.

  • An existing appreciation for the Artifact Uprising brand.

Job Perks

  • Fully remote seasonal position.

  • Paid training before the holiday season begins.

  • Consistent full-time schedule (40 hours/week) with set working hours.

  • Employee discount on Artifact Uprising products throughout your seasonal employment.

  • Site credit to use toward Artifact Uprising product. 

  • Seasonal team swag. 

  • Opportunity to gain hands-on experience with modern customer experience systems, AI-powered support tools, and ecommerce operations. 

  • Join a collaborative, supportive team that values ownership, teamwork, and delivering exceptional customer experiences.

$19 - $19 an hour
Artifact Uprising is a Colorado-based company that creates premium quality, customizable photo goods for your digital photos. Driven by the mission to empower people to tell their stories effortlessly, beautifully and often, the company is known for elevated design and thoughtfully sourced materials. Signature products include the Layflat Album touting ultra-thick pages and foil-stamped covers, textured matte Everyday Prints, and a line of customizable frames.  
 
Artifact Uprising was recently named on the Built In Colorado's 2024 Best Places to Work list. We are a tight-knit team who works with some of the latest technology to delight and inspire our customers.  
 
Why Artifact Uprising?
Creative Freedom We value the creative process and look to our employees to speak into Artifact Uprising products, identity and approach - regardless of position or title. We look for driven people who demonstrate initiative to take the company to the next level.  
 
The Working Life
We strive to create a workplace where everyone works hard but also has the flexibility and balance to enjoy life outside of the office.  
 
It Won't Be Boring
We are a small company with big ideas - and we recognize it will take every last one of us to reinvent the way brands approach business. We believe a good workplace empowers its team to rise to new challenges, expand their skill sets and think outside of the box. Through this, we foster a company culture that is always growing, always reaching, and always looking to see things differently.  
 
Interested in this position?
Tell us why you want to work at Artifact Uprising and what we should know about you. 
 
Artifact Uprising is an Equal Employment Opportunity (EEO) employer. We do not discriminate based upon race, color, sexual orientation, gender identity, religion, national origin, age, disability, or veteran status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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