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Weekend Shopify Chat Support Jobs in Colorado (NOW HIRING)

Thuma

Guest Experience Lead

Denver, CO

$3.0K/wk

Support operational excellence through execution of opening and closing procedures, inventory and ... Experience using retail technology platforms such as Shopify, Netsuite, Gladly, or similar systems.

Thuma

Guest Experience Lead

Denver, CO · On-site

$3.0K/wk

Support operational excellence through execution of opening and closing procedures, inventory and ... Experience using retail technology platforms such as Shopify, Netsuite, Gladly, or similar systems.

Thuma

Guest Experience Lead

Denver, CO · On-site

$27 - $30/hr

Support operational excellence through execution of opening and closing procedures, inventory and ... Experience using retail technology platforms such as Shopify, Netsuite, Gladly, or similar systems.

Archipelago Companies

Roark Key Holder - Boulder

Boulder, CO · On-site

$14.75 - $18.50/hr

... Shopify) * Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies. * BA or BS required * Ability and willingness to work weekends, evenings, and ...

Rightway Inc

Registered Dietician

Denver, CO · On-site

$34 - $40.86/hr

May require occasional holiday and weekend coverage based on member and program needs WHAT YOU'LL ... support a healthy weight * Deliver care through phone, chat, and/or video visits as part of ...

Rightway

Registered Dietician

Denver, CO · On-site

$34 - $40.86/hr

May require occasional holiday and weekend coverage based on member and program needs WHAT YOU'LL ... support a healthy weight * Deliver care through phone, chat, and/or video visits as part of ...

Cargill

Production Technician

Sterling, CO

$23/hr

... businesses who support unique customers or markets, including animal nutrition and health ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Cargill

Production Technician

Sterling, CO · On-site

$23/hr

... businesses who support unique customers or markets, including animal nutrition and health ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Brilliant Earth

Sales Associate, Jewelry

Denver, CO · On-site

$20 - $22/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our ... The ideal candidate will be able to work a full-time schedule that includes weekend days. This role ...

Brilliant Earth

Sales Associate, Jewelry

Denver, CO · On-site

$20 - $22/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...

Brilliant Earth

Sales Associate, Jewelry

Denver, CO · On-site

$20 - $22/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...

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All JobsShopify Chat Support JobsWeekend Shopify Chat Support JobsWeekend Shopify Chat Support Jobs in Colorado

Weekend Shopify Chat Support information

What is a weekend Shopify chat support?

Weekend Shopify Chat Support roles involve assisting Shopify users, such as store owners and customers, through live chat during the weekends. Responsibilities typically include answering questions about Shopify’s platform, troubleshooting issues, providing guidance on store setup, and resolving technical problems. These roles require strong communication skills, familiarity with Shopify’s features, and the ability to work efficiently during high-traffic periods. Weekend support staff play a crucial part in ensuring continuous customer service when regular weekday teams are unavailable.

What are the key skills and qualifications needed to thrive as a weekend Shopify chat support?

To thrive as a Weekend Shopify Chat Support, you need strong customer service skills, proficiency in written communication, and familiarity with e-commerce platforms like Shopify. Experience with live chat support tools, help desk software, and basic troubleshooting of Shopify features is typically required. Patience, problem-solving ability, and a customer-centric attitude help you excel in resolving user queries efficiently. These skills ensure prompt, accurate, and friendly support, leading to higher customer satisfaction and retention for the business.

What are some common challenges faced by weekend Shopify chat support representatives, and how can they be managed?

Weekend Shopify Chat Support representatives often encounter high volumes of customer inquiries, especially during promotional periods or sales events. They must effectively manage multiple chat conversations simultaneously while maintaining a high standard of customer service. Time management, clear written communication, and familiarity with Shopify's platform tools are essential for handling these challenges. Collaborating with team members through internal chat channels and utilizing knowledge bases can also help resolve complex issues efficiently.

What is the difference between Weekend Shopify Chat Support vs Weekend Customer Service Representative?

AspectWeekend Shopify Chat SupportWeekend Customer Service Representative
CredentialsBasic customer service skills, familiarity with Shopify platformCustomer service skills, sometimes specific industry knowledge
Work EnvironmentOnline chat support, e-commerce focusCall centers, retail stores, or online
Industry UsagePrimarily in e-commerce and online retailVarious sectors including retail, telecom, and services
Search & Comparison IntentFocus on e-commerce support rolesGeneral customer service roles across industries

Weekend Shopify Chat Support specializes in assisting online shoppers via chat on Shopify stores, requiring familiarity with e-commerce platforms. In contrast, Weekend Customer Service Representatives handle a broader range of customer inquiries across various industries, often via phone or email. Both roles involve customer interaction but differ in platform, industry focus, and specific skills required.

What are the most commonly searched types of Shopify Chat Support jobs in Colorado?

The most popular types of Shopify Chat Support jobs in Colorado are:

What cities in Colorado are hiring for Weekend Shopify Chat Support jobs?

Cities in Colorado with the most Weekend Shopify Chat Support job openings:

Weekend Shopify Chat Support jobs near you
Infographic showing various Weekend Shopify Chat Support job openings in Colorado as of July 2026, with employment types broken down into 5% Locum Tenens, 55% Full Time, 7% Part Time, 32% Contract, and 1% Summer. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Guest Experience Lead

Thuma

Denver, CO

$3.0K/wk

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

The Guest Experience Lead is a hands-on retail leader responsible for delivering an exceptional guest experience while driving sales performance and supporting daily store operations. This role serves as a lead presence on the sales floor, coaching associates through real-time selling opportunities, fostering a hospitality-driven environment, and helping the team achieve store goals.

The Guest Experience Lead partners closely with the Store Manager to maintain a high-performing showroom, support team development, and ensure operational standards are executed consistently. Ideal candidates are relationship builders who lead by example, excel at creating meaningful Guest connections, and thrive in a fast-paced retail environment. 

You Will
  • Deliver a premium, hospitality-driven Guest experience by building meaningful relationships, resolving concerns with professionalism and empathy, and identifying opportunities to elevate service and conversion.
  • Drive sales performance through active selling, product expertise, client engagement, and consistent execution of individual and store goals.
  • Lead by example on the sales floor, providing real-time coaching, reinforcing selling behaviors and service standards, and supporting the onboarding and development of new team members.
  • Foster a positive, collaborative, and accountable team culture that reflects Thuma's values and commitment to exceptional Guest experiences.
  • Support operational excellence through execution of opening and closing procedures, inventory and replenishment activities, merchandising standards, and maintaining an organized and visually compelling showroom environment.
  • Ensure compliance with company policies, operational procedures, and brand standards while partnering with store leadership to drive overall store performance.
This Might Describe You
  • 2-4+ years of retail sales leadership experience in premium retail, showroom, hospitality, or customer-centric environments.
  • Proven ability to drive sales results, influence team performance, and deliver exceptional Guest experiences.
  • Strong coaching, communication, and interpersonal skills, with the ability to lead by example and develop others.
  • Excellent organizational skills, attention to detail, and ability to effectively manage multiple priorities in a fast-paced environment.
  • Experience using retail technology platforms such as Shopify, Netsuite, Gladly, or similar systems.
  • Passion for design, hospitality, and creating exceptional Guest experiences.
  • Experience serving as a keyholder, sales lead, or floor leader.
  • Experience in furniture, home, lifestyle, luxury, or design-focused retail environments.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays, and lift/move merchandise up to 50 lbs.
Why Join Us
  • 401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.
  • Benefits*: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.
  • Paid Time Off: We operate with a high-performance mindset and we believe healthy, happy, relaxed people do better work. 
  • Time to Recharge: Retail teams receive select paid holidays, including key company closure days, along with holiday pay when working on designated holidays.
  • Employee Discount**: 40% off almost all Thuma products.
  • Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000.
** Some exclusions may apply
* Eligibility for compensation, benefits, and perks may vary based on employment status (e.g., full-time, part-time, temporary), work schedule, and applicable holiday policies, and are subject to the terms of the relevant plans and company guidelines.
$27 - $30 an hour
Thuma provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Thuma factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.
 
Additionally, Thuma leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Thuma reserves the right to modify this information at any time, subject to applicable law.
Who We Are
 
Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.
 
We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn't precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn. 
 
Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.
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