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Weekend Shopify Chat Support Jobs in Findlay, OH

DSP

Findlay, OH

$14 - $16/hr

Phone * Chat Direct Support Professionals Hours per week: * 15-20 * 20-40 Direct Support ... Weekend availability License/Certification: * Driver's License (Preferred) Work Location: Local ...

Weekend Shopify Chat Support information

See Findlay, OH salary details

$11

$23

$39

How much do weekend shopify chat support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for weekend shopify chat support in Findlay, OH is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $26.63 per hour, depending on experience, location, and employer.

What is a weekend Shopify chat support?

Weekend Shopify Chat Support roles involve assisting Shopify users, such as store owners and customers, through live chat during the weekends. Responsibilities typically include answering questions about Shopify’s platform, troubleshooting issues, providing guidance on store setup, and resolving technical problems. These roles require strong communication skills, familiarity with Shopify’s features, and the ability to work efficiently during high-traffic periods. Weekend support staff play a crucial part in ensuring continuous customer service when regular weekday teams are unavailable.

What are the key skills and qualifications needed to thrive as a weekend Shopify chat support?

To thrive as a Weekend Shopify Chat Support, you need strong customer service skills, proficiency in written communication, and familiarity with e-commerce platforms like Shopify. Experience with live chat support tools, help desk software, and basic troubleshooting of Shopify features is typically required. Patience, problem-solving ability, and a customer-centric attitude help you excel in resolving user queries efficiently. These skills ensure prompt, accurate, and friendly support, leading to higher customer satisfaction and retention for the business.

What are some common challenges faced by weekend Shopify chat support representatives, and how can they be managed?

Weekend Shopify Chat Support representatives often encounter high volumes of customer inquiries, especially during promotional periods or sales events. They must effectively manage multiple chat conversations simultaneously while maintaining a high standard of customer service. Time management, clear written communication, and familiarity with Shopify's platform tools are essential for handling these challenges. Collaborating with team members through internal chat channels and utilizing knowledge bases can also help resolve complex issues efficiently.

What is the difference between Weekend Shopify Chat Support vs Weekend Customer Service Representative?

AspectWeekend Shopify Chat SupportWeekend Customer Service Representative
CredentialsBasic customer service skills, familiarity with Shopify platformCustomer service skills, sometimes specific industry knowledge
Work EnvironmentOnline chat support, e-commerce focusCall centers, retail stores, or online
Industry UsagePrimarily in e-commerce and online retailVarious sectors including retail, telecom, and services
Search & Comparison IntentFocus on e-commerce support rolesGeneral customer service roles across industries

Weekend Shopify Chat Support specializes in assisting online shoppers via chat on Shopify stores, requiring familiarity with e-commerce platforms. In contrast, Weekend Customer Service Representatives handle a broader range of customer inquiries across various industries, often via phone or email. Both roles involve customer interaction but differ in platform, industry focus, and specific skills required.

What cities near Findlay, OH are hiring for Weekend Shopify Chat Support jobs?

Cities near Findlay, OH with the most Weekend Shopify Chat Support job openings:

$14 - $16/hr

Full-time, Part-time, Other

Medical, Dental, Vision, Life, PTO

Re-posted 12 days ago


Job description

Our growing business is looking for a skilled problem solver to join our team as a Direct Support Professional. We need an enthusiastic individual who can assist clients with their daily needs. The successful candidate for this DSP role will have a strong command of the company's policies, and be well-trained to better assist each client based on their individual service plan.

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Innovative -- innovative and risk-taking
  • Aggressive -- competitive and growth-oriented
  • Outcome-oriented -- results-focused with strong performance culture
  • Stable -- traditional, stable, strong processes
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

Direct Support Professionals Communication method(s) used:

  • Email
  • Phone
  • Chat

Direct Support Professionals Hours per week:

  • 15-20
  • 20-40

Direct Support Professionals Job Is:

  • Open to applicants who do not have a high school diploma/GED
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education

Direct Support Professionals Work Remotely

  • No

This Direct Support Professionals Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Achievement-oriented -- enjoys taking on challenges, even if they might fail
  • Autonomous/Independent -- enjoys working with little direction
  • Innovative -- prefers working in unconventional ways or on tasks that require creativity

Job Types: Full-time, Part-time

Salary: $14.00 - $16.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Medical specialties:

  • Home Health

Weekly schedule:

  • Self-determined schedule

Work setting:

  • In-person

Job Types: Full-time, Part-time

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • On call
  • Overnight shift
  • Weekend availability
License/Certification:
  • Driver's License (Preferred)
Work Location: Local
 
 
 
 
 
 

Requirements:

  • Must be at least 17 years old
  • Valid driver's license preferred
  • Current auto liability insurance
  • Reliable transportation
  • Must pass a background check