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Weekend Saas Support Jobs (NOW HIRING)

Purple Rain

Customer Support Quality Manager

OR · On-site

Company Description MadridBlues, the parent company of several e-commerce & SaaS platforms is ... Extremely flexible - you can work any weekdays/weekends. All we ask is that you stay for at least 2 ...

Ripple

Client Support Analyst II

Chicago, IL · On-site

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk ... Provide reliable coverage beyond standard business hours-including weekends and holidays when ...

Navan

IT Support Engineer

New York, NY · On-site

Install, configure, and troubleshoot SaaS applications, operating systems, and security updates ... and weekends * Accountability for site IT Operations and Maintenance (e.g. workstation setups ...

New

Sequoia

IT Support Engineer (New York)

Manhattan, NY · On-site

Provide SaaS telephony and mobile device configuration and troubleshooting. * Maintain and update ... weekends and/or holidays. * Occasional travel between Bay Area and New York office locations.

Ripple

Client Support Analyst

Chicago, IL · On-site

$72K - $90K/yr

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk ... Provide reliable coverage beyond standard business hours-including weekends and holidays when ...

Navan

IT Support Engineer

New York, NY · On-site

$54K - $120K/yr

Install, configure, and troubleshoot SaaS applications, operating systems, and security updates ... and weekends * Accountability for site IT Operations and Maintenance (e.g. workstation setups ...

New

Ripple

Client Support Analyst II

Chicago, IL · On-site

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk ... Provide reliable coverage beyond standard business hours-including weekends and holidays when ...

Momentus

Customer Support Specialist I

Charlotte, NC

$17.50 - $23.75/hr

Requirements Qualifications * 2+ years of customer service experience ideally in a high growth saas ... Availability for on-call support over the weekend a few times a year. What makes you a great fit ...

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How much do weekend saas support jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for weekend saas support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.
More about Weekend Saas Support jobs
What cities are hiring for Weekend Saas Support jobs? Cities with the most Weekend Saas Support job openings:
What are the most commonly searched types of Saas Support jobs? The most popular types of Saas Support jobs are:
What states have the most Weekend Saas Support jobs? States with the most job openings for Weekend Saas Support jobs include:
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Weekend Saas Support jobs near you
Infographic showing various Weekend Saas Support job openings in the United States as of July 2026, with employment types broken down into 11% Locum Tenens, 83% Full Time, 2% Part Time, 2% Contract, and 2% Summer. Highlights an 66% Physical, 4% Hybrid, and 30% Remote job distribution, with an average salary of $33,871 per year, or $16.3 per hour.

Customer Support Quality Manager

Purple Rain

OR • On-site

Full-time

Re-posted 10 days ago

Job description

Company Description
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.
Job Description
Our team is very small and friendly.
Hours: Extremely flexible - you can work any weekdays/weekends.
All we ask is that you stay for at least 2 hours at a time. We are currently offering up to 20 hours of work per week.
We have a team of 8 who's handling customer support. We are seeking a senior support specialist to head, monitor and improve the support delivery.
Primary Responsibilities
- Manage a team of customer support executives
- Train them in best practices
- Making sure all support tickets are handled as per SLA
- Developing new training modules
- Understanding issues and improving knowledgebase
- Maintain metrics & documentation
In addition you will also be handling direct support queries
- Use online software to answer customer questions via email & chat
- Help customers solve a wide variety of issues
- Solve problems creatively
Qualifications
- Excellent written communication skills
- Strong sense of empathy
- Previous experience with web-based customer support tools
- Not a requirement, but a decent sense of humor doesn't hurt :)
- Experience with SaaS
- 3+ Years experience in Customer support
Additional Information
Please specify if you are can handle a multi role.
This is a remote position.
Mandatory information to be sent during application
  1. Expected Hourly rate
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. Any additional skills which we should know about
  6. What support software have you had experience with?

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