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Weekend Peer Support Warmline Jobs in Raleigh, NC

City of Durham

EMT - Basic

Durham, NC

$52K - $74K/yr

Responders will work one out of every three weekends. They will also have a six to seven day break ... Peer Support Specialist, and an EMT-to 911 calls for service involving behavioral health and ...

City of Durham, NC

EMT - Basic

Durham, NC · On-site

$52K - $74K/yr

Responders will work one out of every three weekends. They will also have a six to seven day break ... Peer Support Specialist, and an EMT-to 911 calls for service involving behavioral health and ...

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Weekend Peer Support Warmline information

See Raleigh, NC salary details

$10

$19

$28

How much do weekend peer support warmline jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for weekend peer support warmline in Raleigh, NC is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.01 per hour, depending on experience, location, and employer.

What is a Weekend Peer Support Warmline?

A Weekend Peer Support Warmline is a confidential, non-crisis phone service staffed by individuals with lived experience of mental health challenges. It operates specifically during weekends to provide support, empathy, and resources to callers who may be feeling isolated, anxious, or in need of someone to talk to. Unlike emergency hotlines, warmlines focus on offering emotional support rather than crisis intervention, often helping prevent situations from escalating. The staff, known as peer supporters, use their personal experiences to relate to callers and offer understanding and guidance. This service is especially valuable for those seeking support outside of traditional business hours.

What are the key skills and qualifications needed to thrive as a Weekend Peer Support Warmline operator?

To excel as a Weekend Peer Support Warmline operator, you need lived experience with mental health challenges, strong active listening abilities, and often a peer support specialist certification. Familiarity with call center software, basic data entry systems, and crisis intervention protocols is typically required. Outstanding empathy, patience, and nonjudgmental communication skills help build trust and provide effective support to callers. These skills are vital to offering compassionate, reliable assistance and connecting individuals to appropriate resources during vulnerable times.

What are the most common challenges faced by Weekend Peer Support Warmline staff, and how can they prepare for them?

Weekend Peer Support Warmline staff often encounter challenges such as managing high call volumes, supporting callers in emotional distress, and maintaining personal well-being during emotionally intensive shifts. To prepare, it's important to develop strong active listening skills, set healthy boundaries, and practice self-care routines. Collaborating regularly with supervisors and fellow peer supporters can also provide valuable emotional support and opportunities to debrief after difficult calls, helping to prevent burnout and maintain quality service.

What is the difference between Weekend Peer Support Warmline vs Peer Support Specialist?

AspectWeekend Peer Support WarmlinePeer Support Specialist
CredentialsTypically no formal certifications required; training providedOften requires certification or training in peer support or mental health
Work EnvironmentRemote or phone-based support, flexible hours on weekendsIn-person or virtual settings, may include community centers or clinics
Employer & IndustryNonprofits, mental health helplines, community organizationsHealthcare facilities, mental health agencies, community programs

The Weekend Peer Support Warmline primarily offers emotional support via phone during weekends, often with minimal formal credentials. In contrast, a Peer Support Specialist may work in various settings, providing ongoing mental health support, often requiring specific training or certification. Both roles focus on peer-based assistance but differ in scope, environment, and credential requirements.

What are the most commonly searched types of Peer Support Warmline jobs in Raleigh, NC?

The most popular types of Peer Support Warmline jobs in Raleigh, NC are:

What are popular job titles related to Weekend Peer Support Warmline jobs in Raleigh, NC?

For Weekend Peer Support Warmline jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Weekend Peer Support Warmline jobs in Raleigh, NC look for?

The top searched job categories for Weekend Peer Support Warmline jobs in Raleigh, NC are:

Weekend Peer Support Warmline jobs near you
Infographic showing various Weekend Peer Support Warmline job openings in Raleigh, NC as of August 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,877 per year, or $19.2 per hour.

Peer Support Specialist (Durham)

Pathways to Life, Inc

Durham, NC • On-site

$15.75 - $20.50/hr

Full-time

Re-posted 22 days ago

Job description

Peer Support Specialist (CPSS) - Peer Support Services
Durham, NC & Surrounding Areas
Pathways to Life, Inc. is expanding its Peer Support Services program and is hiring Certified Peer Support Specialists (CPSS) to provide community-based recovery services for adults living with mental health and/or substance use disorders.
If your recovery journey has equipped you to encourage others, this role allows you to use your lived experience to help individuals build independence, strengthen community connections, and move toward their personal recovery goals.
About the Role
Peer Support Specialists provide one-on-one and group recovery services in homes, community settings, and other approved service locations. Services focus on helping members develop the skills, confidence, and support systems needed to live successfully in their communities.
This position works under the supervision of a Qualified Professional (QP) and collaborates with therapists, medical providers, care managers, and community partners to support each member's Person-Centered Plan.
Service Area: Durham and surrounding areas
What You'll Do
  • Build supportive, recovery-focused relationships using your lived experience.
  • Provide one-on-one peer mentoring and recovery coaching.
  • Facilitate recovery groups that focus on wellness, coping skills, relapse prevention, budgeting, employment readiness, daily living skills, and community integration.
  • Help members identify and achieve their personal recovery goals.
  • Connect members with housing, employment, education, healthcare, transportation, benefits, and other community resources.
  • Help members strengthen natural supports and build meaningful community relationships.
  • Promote self-advocacy, wellness, resilience, and independent living.
  • Participate in Person-Centered Planning and support recovery goals identified in the Person-Centered Plan.
  • Complete accurate documentation in the electronic health record.
  • Communicate member progress and concerns with the Qualified Professional and treatment team.
  • Recognize behavioral health crises and follow agency emergency procedures.
Qualifications
Required
  • Current North Carolina Certified Peer Support Specialist (CPSS) certification.
  • Lived experience in recovery from a mental health and/or substance use disorder.
  • High school diploma or GED.
  • Valid North Carolina driver's license.
  • Reliable transportation with current automobile insurance.
  • Ability to travel throughout the assigned service area.
  • Basic computer and documentation skills.
Preferred
  • Experience providing community-based behavioral health services.
  • Familiarity with NC Medicaid behavioral health services.
  • Experience using an electronic health record (EHR).
Work Environment
This is a community-based position. Services are provided in:
  • Members' homes
  • Community locations
  • Healthcare and behavioral health offices
  • Other approved service settings

Limited office time is required for documentation, meetings, supervision, and training. Evening or weekend hours may occasionally be needed based on member schedules.
Physical Requirements
  • Daily travel throughout the assigned service area.
  • Walking, standing, and navigating community environments.
  • Occasional lifting of up to 25 pounds.
Why Join Pathways to Life?
Peer Support Specialists play a vital role in helping individuals move beyond symptom management toward meaningful recovery. By sharing lived experience, connecting members to resources, and building hope, you help individuals strengthen their independence and participate more fully in their communities.
Pathways to Life, Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, experience, and organizational needs.
Pathways to Life, Inc is an EEO Employer - M/F/Disability/Protected Veteran Status

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