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Remote Peer Support Warmline Jobs in Raleigh, NC

Coastal Horizons Center

TASC Care Manager

Garner, NC · Remote

$42K - $45K/yr

Preference given to individuals with North Carolina Peer Support Specialist certification and a ... Proficiency in using electronic health record systems and remote collaboration tools (i.e., Teams ...

Coastal Horizons Center

TASC Care Manager

Garner, NC · Remote

$42K - $45K/yr

Preference given to individuals with North Carolina Peer Support Specialist certification and a ... Proficiency in using electronic health record systems and remote collaboration tools (i.e., Teams ...

Retired.com

Software Engineer Manager

Chapel Hill, NC · On-site +1

Fully remote work * Monthly $50 internet reimbursement * Learning and development pathways to support your growth * Peer-to-peer recognition through Bonusly * BitcoinIRA account with no trading fees ...

Retired.com

Software Engineer Manager

Raleigh, NC · Remote

Fully remote work * Monthly $50 internet reimbursement * Learning and development pathways to support your growth * Peer-to-peer recognition through Bonusly * BitcoinIRA account with no trading fees ...

Retired.com

Software Engineer Manager

Durham, NC · Remote

Fully remote work * Monthly $50 internet reimbursement * Learning and development pathways to support your growth * Peer-to-peer recognition through Bonusly * BitcoinIRA account with no trading fees ...

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All JobsPeer Support Warmline JobsRemote Peer Support Warmline JobsRemote Peer Support Warmline Jobs in Raleigh, NC

Remote Peer Support Warmline information

See Raleigh, NC salary details

$10

$19

$28

How much do remote peer support warmline jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for remote peer support warmline in Raleigh, NC is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.01 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Peer Support Warmline specialists, and how can they effectively manage them?

Remote Peer Support Warmline specialists often encounter challenges such as managing emotional boundaries, handling high call volumes, and supporting individuals in crisis while working remotely. It can be difficult to separate work from personal life when providing empathetic support from home. To manage these challenges, specialists are encouraged to participate in regular debriefings with supervisors, set clear boundaries for self-care, and use established protocols for escalating calls when necessary. Building connections with team members through virtual meetings also fosters a sense of support and collaboration.

What are the key skills and qualifications needed to thrive as a Remote Peer Support Warmline Specialist, and why are they important?

To thrive as a Remote Peer Support Warmline Specialist, you need lived experience with mental health or substance use challenges, basic mental health knowledge, and often a certification in peer support. Familiarity with call center platforms, secure messaging systems, and documentation tools is typically required. Outstanding active listening, empathy, and nonjudgmental communication help build trust and provide meaningful support to callers. These skills and qualifications are crucial for offering compassionate, effective assistance and maintaining confidentiality in a remote support environment.

What is a Remote Peer Support Warmline?

A Remote Peer Support Warmline is a phone or online service where individuals can receive emotional support from trained peers who have lived experience with mental health challenges. Unlike crisis hotlines, warmlines are intended for non-emergency situations, offering a compassionate ear and guidance when someone just needs to talk. These services are operated remotely, allowing people to connect from anywhere, and often operate during extended hours. Peers provide support, share coping strategies, and can connect callers to additional resources if needed.

What is the difference between Remote Peer Support Warmline vs Remote Mental Health Counselor?

AspectRemote Peer Support WarmlineRemote Mental Health Counselor
CredentialsPeer support certification or training, no formal licensure requiredLicensed mental health professional, such as LCSW, LPC, or psychologist
Work EnvironmentVolunteer or paid support line, often non-clinical settingClinical setting, providing therapy or counseling services
Employer & IndustryNon-profit organizations, community helplines, mental health support servicesHospitals, clinics, private practices, mental health agencies

Remote Peer Support Warmline staff provide empathetic support based on lived experience, focusing on emotional connection and peer encouragement. In contrast, Remote Mental Health Counselors offer clinical therapy, utilizing professional training and licensure to diagnose and treat mental health conditions. Both roles are vital but differ significantly in credentials, scope, and work environment.

What are the most commonly searched types of Peer Support Warmline jobs in Raleigh, NC? The most popular types of Peer Support Warmline jobs in Raleigh, NC are:
What are popular job titles related to Remote Peer Support Warmline jobs in Raleigh, NC? For Remote Peer Support Warmline jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Peer Support Warmline jobs in Raleigh, NC look for? The top searched job categories for Remote Peer Support Warmline jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Peer Support Warmline jobs? Cities near Raleigh, NC with the most Remote Peer Support Warmline job openings:
Remote Peer Support Warmline jobs near you
Infographic showing various Remote Peer Support Warmline job openings in Raleigh, NC as of July 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,877 per year, or $19.2 per hour.

Full Time Accountable Addiction Recovery Coach North Carolina

Accountable

Raleigh, NC • On-site, Remote

$45K/yr

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago

Job description

Recovery Specialist - You Are Accountable
Full-Time | Remote In North Carolina | $45,000 + Bonus
You've been where our members are. That's your superpower.
At You Are Accountable, we believe the most powerful force in recovery is connection - with someone who truly gets it. We're building an affordable peer support, testing, and technology platform that helps individuals, families, and providers create lasting change. Our members are transitioning out of treatment and into the rest of their lives, and they need someone in their corner.
That someone is you.
What you'll do
As an Accountable Recovery Specialist, you'll carry your own caseload of members and walk alongside them through one of the most important seasons of their lives. Day to day, that looks like:
  • Offering peer support via text and video - being a real, human presence when it matters most
  • Monitoring toxicology and breathalyzer tests over video (no lab required - you'll be trained)
  • Collaborating with each member's clinical team to keep everyone aligned
  • Building and tracking personalized relapse prevention plans
  • Checking in weekly and reviewing progress surveys to catch issues early
  • Representing Accountable's mission in every interaction

This is a full time-remote role - you set the tone, and we give you the tools.
Who thrives here
You don't need a perfect résumé. You need lived experience, heart, and a drive to help others find what you've found.
You might be a great fit if you:
  • Are in recovery yourself, with at least 3 years of continuous sobriety, and you're open about it
  • Hold a Peer Recovery Support Specialist credential in the state of North Carolina.
  • Have worked as a case manager, counselor, sponsor, or in any capacity walking people through hard seasons (a big plus, not a requirement)
  • Are comfortable with apps, video calls, and learning new tech - we'll teach you the rest
  • Communicate clearly, listen well, and know how to prioritize when multiple people need you
  • Are excited about being part of a startup that's growing fast and doing meaningful work
What we offer
Compensation & Benefits
  • $45,000 base salary with bonus opportunity
  • Health benefits
  • 401(k) with employer match
  • Paid time off

The work itself
  • 100% remote in the state of North Carolina.
  • Full time role
  • A team of people who are sober, mission-driven, and genuinely good to work with
  • The chance to be an early leader at a high-growth company reshaping how addiction recovery is supported
Our commitment to you
You Are Accountable is an equal opportunity employer. We welcome applicants of all backgrounds - race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, and more. We're proud to be LGBTQ+ friendly, minority-inclusive, and age-inclusive. Recovery looks different for everyone. So does our team.
Ready to turn your story into someone else's lifeline? Apply today at youareaccountable.com

Apply