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Remote Peer Support Warmline Jobs in Raleigh, NC

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Remote Peer Support Warmline information

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$10

$19

$28

How much do remote peer support warmline jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote peer support warmline in Raleigh, NC is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.01 per hour, depending on experience, location, and employer.

What is a remote peer support warmline?

A Remote Peer Support Warmline is a phone or online service where individuals can receive emotional support from trained peers who have lived experience with mental health challenges. Unlike crisis hotlines, warmlines are intended for non-emergency situations, offering a compassionate ear and guidance when someone just needs to talk. These services are operated remotely, allowing people to connect from anywhere, and often operate during extended hours. Peers provide support, share coping strategies, and can connect callers to additional resources if needed.

What are the key skills and qualifications needed to thrive as a remote peer support warmline specialist?

To thrive as a Remote Peer Support Warmline Specialist, you need lived experience with mental health or substance use challenges, basic mental health knowledge, and often a certification in peer support. Familiarity with call center platforms, secure messaging systems, and documentation tools is typically required. Outstanding active listening, empathy, and nonjudgmental communication help build trust and provide meaningful support to callers. These skills and qualifications are crucial for offering compassionate, effective assistance and maintaining confidentiality in a remote support environment.

What are some common challenges faced by remote peer support warmline specialists, and how can they effectively manage them?

Remote Peer Support Warmline specialists often encounter challenges such as managing emotional boundaries, handling high call volumes, and supporting individuals in crisis while working remotely. It can be difficult to separate work from personal life when providing empathetic support from home. To manage these challenges, specialists are encouraged to participate in regular debriefings with supervisors, set clear boundaries for self-care, and use established protocols for escalating calls when necessary. Building connections with team members through virtual meetings also fosters a sense of support and collaboration.

What is the difference between Remote Peer Support Warmline vs Remote Mental Health Counselor?

AspectRemote Peer Support WarmlineRemote Mental Health Counselor
CredentialsPeer support certification or training, no formal licensure requiredLicensed mental health professional, such as LCSW, LPC, or psychologist
Work EnvironmentVolunteer or paid support line, often non-clinical settingClinical setting, providing therapy or counseling services
Employer & IndustryNon-profit organizations, community helplines, mental health support servicesHospitals, clinics, private practices, mental health agencies

Remote Peer Support Warmline staff provide empathetic support based on lived experience, focusing on emotional connection and peer encouragement. In contrast, Remote Mental Health Counselors offer clinical therapy, utilizing professional training and licensure to diagnose and treat mental health conditions. Both roles are vital but differ significantly in credentials, scope, and work environment.

What are the most commonly searched types of Peer Support Warmline jobs in Raleigh, NC?

The most popular types of Peer Support Warmline jobs in Raleigh, NC are:

What are popular job titles related to Remote Peer Support Warmline jobs in Raleigh, NC?

For Remote Peer Support Warmline jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Peer Support Warmline jobs in Raleigh, NC look for?

The top searched job categories for Remote Peer Support Warmline jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Peer Support Warmline jobs?

Cities near Raleigh, NC with the most Remote Peer Support Warmline job openings:

Remote Peer Support Warmline jobs near you
Infographic showing various Remote Peer Support Warmline job openings in Raleigh, NC as of August 2026, with employment types broken down into 67% Full Time, 28% Part Time, and 5% Temporary. Highlights an 6% In-person, and 94% Remote job distribution, with an average salary of $39,877 per year, or $19.2 per hour.

North Carolina Psychiatric-Mental Health Nurse Practitioner (PMHNP)

Accountable

Raleigh, NC • On-site, Remote

Contractor

Medical

Posted 25 days ago

Job description

NORTH CAROLINA REMOTE PSYCHIATRIC-MENTAL HEALTH NURSE PRACTITIONER (PMHNP)
Initiating Visit & Supervising Practitioner : Principal Illness Navigation, Peer Support (PIN-PS)
Independent Contractor (1099) | Telehealth/ Remote position | You Are Accountable
ABOUT THE ROLE
You Are Accountable operates behavioral health programs built around Principal Illness Navigation - Peer Support (PIN-PS), a Medicare care-navigation benefit in which certified peer support specialists walk alongside patients living with serious behavioral health conditions. Every patient's navigation episode must begin with a qualifying initiating visit furnished by a billing practitioner, and the ongoing peer navigation is billed incident to that practitioner's services under general supervision. That practitioner is you.
This is a flexible, telehealth-based contractor role with meaningful clinical leverage: you conduct the psychiatric evaluation that opens each patient's episode, set the plan of care the peer team supports, and remain available as the supervising clinician while peer specialists deliver month-to-month navigation. You control your own schedule, and compensation scales directly with the work you personally perform.
WHAT YOU'LL DO
  • Conduct initiating visits (e.g., psychiatric diagnostic evaluations, CPT 90791, or E/M visits) via telehealth for patients entering PIN-PS programs, establishing the diagnosis, medical necessity, and plan of care the navigation services will support.
  • Document each visit in our EHR within 48 hours to clean, billable standards, including patient consent to navigation services where required.
  • Serve as the billing practitioner of record for enrolled patients and provide general supervision of the certified peer support specialists furnishing navigation incident to your services.
  • Furnish follow-up visits for your enrolled patients where clinically indicated and mutually agreed.
  • Cooperate with quality, audit, and payer-compliance activities relating to your patients.

WHAT WE'RE LOOKING FOR
  • Active, unrestricted APRN/NP licensure in one or more of: Texas, Florida, North Carolina, Tennessee, Pennsylvania, New Jersey, or New York (multi-state licensure a plus). State credential titles vary (APRN, CRNP, APN, NP) - all are welcome.
  • National board certification as a Psychiatric-Mental Health Nurse Practitioner (PMHNP-BC).
  • Any physician collaboration, supervision, or protocol arrangement required by your state (e.g., prescriptive authority agreement in TX; collaborative agreement in PA; joint protocol in NJ; practice agreement or NP Modernization Act qualification in NY; supervisory protocol in FL) - we can discuss support here. We also have physicians that we work with that can provide this.
  • Active NPI; eligibility to enroll with and reassign benefits to our professional entities for Medicare and Medicaid; never excluded from any federal or state health care program.
  • Comfort with telehealth care for adults with serious behavioral health conditions, and an appreciation for peer support as part of the care team.

COMPENSATION
  • Professional services: 80% of net collections for each service you personally furnish, paid within 30 days after the month we receive payment from the funding source, with full per-service reporting.
  • Supervision stipend: $5.00 per supervised patient per month for each month billable navigation services are furnished to that patient under your supervision.
  • Malpractice coverage: professional liability coverage for your services under this engagement provided at our expense ($1M per claim / $3M aggregate).

ENGAGEMENT DETAILS
1099 independent contractor; you keep full independent clinical judgment and set your own schedule around agreed availability. The role is non-exclusive - most of our practitioners maintain other practices. Because each patient's navigation episode depends on continuity with their billing practitioner, the agreement includes a 12-month notice period for termination without cause, which ends early automatically once your enrolled patients have been transitioned to a successor practitioner with continuity of care maintained; after giving notice you are never obligated to take on new patients.
You Are Accountable is an equal opportunity organization. All engagements are subject to credentialing, exclusion screening, and payer enrollment.

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