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Virtual Peer Support Jobs in Raleigh, NC (NOW HIRING)

... virtual care, student loan forgiveness, and exclusive discounts. Additional Details: Minimum ... Completion of Family Peer Support training and ability to obtain National Certification within 12 ...

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IT Support Technician

Raleigh, NC

$21 - $28.75/hr

... peers. Also, this role will need to have knowledge of and support critical business IT services ... virtual supporting business users and technologies. 2. Support key IT and Business programs ...

IT Support Technician

Raleigh, NC · On-site

$21 - $28.75/hr

... peers. Also, this role will need to have knowledge of and support critical business IT services ... virtual supporting business users and technologies. 2. Support key IT and Business programs ...

Ethical Caseloads:  Balanced to support quality care and clinician well-being * No Non-Compete ... Ongoing Learning: Monthly "TED Talk"-style sessions, Grand Rounds, and peer-to-peer mentorship ...

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable ... Conducts peer-to-peer consultation with ordering physicians, physician assistants and advanced ...

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Virtual Peer Support information

See Raleigh, NC salary details

$10

$19

$28

How much do virtual peer support jobs pay per hour?

As of May 29, 2026, the average hourly pay for virtual peer support in Raleigh, NC is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.01 per hour, depending on experience, location, and employer.

What is a Virtual Peer Support job?

A Virtual Peer Support job involves providing emotional support, shared experiences, and guidance to individuals facing challenges, such as mental health issues, addiction recovery, or life transitions, through online platforms. Peer supporters use their lived experiences to offer understanding, encouragement, and resources to those in need. This role may include facilitating group discussions, one-on-one support sessions, and connecting individuals to helpful tools or services. The goal is to create a safe, empathetic, and supportive space for individuals seeking connection and assistance.

What are the key skills and qualifications needed to thrive in the Virtual Peer Support position, and why are they important?

To thrive as a Virtual Peer Support, you should possess strong active listening skills, basic mental health knowledge, and relevant personal or peer support experience, sometimes backed by peer support specialist certification. Familiarity with secure video conferencing platforms, online community tools, and maintaining confidentiality using digital records is often required. Compassion, non-judgmental communication, and the ability to establish trust remotely are valuable soft skills in this role. These skills and qualities are essential for effectively supporting peers, fostering a safe environment, and promoting mental well-being in a virtual setting.

What are the typical challenges faced in a Virtual Peer Support role and how can they be managed?

Virtual Peer Support professionals often encounter challenges such as building rapport with individuals remotely, ensuring privacy and confidentiality, and addressing emotional needs without face-to-face interaction. Managing these hurdles involves using clear communication, maintaining consistent virtual meeting schedules, and utilizing empathy to connect with clients. Many organizations offer training and regular team check-ins to help staff feel supported and equipped to handle sensitive situations. Staying proactive in learning about digital tools and mental health best practices also helps in delivering effective peer support and managing challenges. By fostering open communication and collaboration with colleagues, Virtual Peer Support workers can create a supportive network for both themselves and those they assist.
What are the most commonly searched types of Peer Support jobs in Raleigh, NC? The most popular types of Peer Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Virtual Peer Support jobs? Cities near Raleigh, NC with the most Virtual Peer Support job openings:
Infographic showing various Virtual Peer Support job openings in Raleigh, NC as of May 2026, with employment types broken down into 67% Full Time, 22% Part Time, and 11% Contract. Highlights an 67% In-person, 11% Hybrid, and 22% Remote job distribution, with an average salary of $39,877 per year, or $19.2 per hour.

Family Peer Support Specialist

Monarch NC

Raleigh, NC

$17/hr

Full-time

Medical, Retirement, PTO

Posted 14 hours ago


Job description

Department:

BH - Certified Professional

Scheduled Weekly Hours:

40

Schedule:

Monday-Friday 8:30am-5pm

Starting Pay:

$17.00

Education We're Looking for:

High School Diploma (Required)

Certifications We're Looking For:

Certified Family Peer Specialist - National Federation of Families, Drivers License (Valid) - USA

Experience We're Looking For:

Lived experience as a caregiver of a child or youth with behavioral health challenges.| Required

Benefits:

Our benefits include generous PTO, full health coverage, retirement and flexible spending plans, employee support resources, virtual care, student loan forgiveness, and exclusive discounts.

Additional Details:

Minimum Requirements:

  • Lived experience as a caregiver of a child or youth with behavioral health challenges.

  • Completion of Family Peer Support training and ability to obtain National Certification within 12 months of hire.

Other Required Qualifications/Skills:

  • Knowledge of behavioral health systems, community resources, and family advocacy.

  • Strong communication, engagement, and problem-solving skills.

  • Ability to work independently and collaboratively in community settings.

Preferred Qualifications:

  • Trauma-Informed Care

  • Motivational Interviewing (MI)

  • WRAP (Wellness Recovery Action Plan)

  • System of Care Principles

  • Family Journey Assessment

What You'll Do:

  • Develops person-and-family centered relationships with children and families receiving services using positive approaches that promote health and wellness.

  • Articulates lessons learned from his/her own experience parenting a child or adolescent with social/emotional or behavioral challenges.

  • Engages parents/caregivers to emphasize the importance of creating safe and secure home environments for children and others defined as "family."

  • Assists the family in identifying precursors and antecedents to past crises and encourages the family to work in collaboration with their chosen supports to prevent future crises from occurring.

  • Assists the parent/caregiver, youth and other members of the family in making informed choices regarding their care, services and other life decisions.

  • Works with identified families, parents/caregivers to increase Monarch's understanding of the family's strengths, needs, preferences and vision.

  • Collaborates with the child/family and interdisciplinary treatment team to develop person-family centered treatment plans and crisis plans.

  • Convey observations and key issues to Monarch supervisors and other "need-to-know" treatment team members in accordance with rules that govern the release and exchange of confidential information.

  • Emphasizes the value of creating connections and social supports within the community.

  • Engages community systems, including schools, healthcare providers, family and youth organizations to improve the health of families.

  • Participates in meetings and/or conferences to share parental and professional experiences, and to educate stakeholders on effective strategies for advocating for children and families.

  • Attend and actively participate in meetings and training as required. Maintain current licensure and certification in all agency, state and federal training requirements.

  • Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.

  • Demonstrate knowledge of emergency procedures and assist in crisis situations.

  • Complete all other relevant responsibilities as assigned by the supervisor.

  • Driving and travel may be required.

Make a Difference in Someone's Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Monarch is an Equal Opportunity Employer

Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.

Monarch does not accept paper applications.Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contactHR@MonarchNC.orgor call (704) 986-1550.

This job description in no way implies that these are the only duties and responsibilities to be performed.You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.This job description is subject to revision at the discretion of Monarch.