Virtual Peer Support Jobs (NOW HIRING)

Summary
This Peer Support Apprentice position may only be filled with a Veteran that meets statutory requirements that are detailed in the qualifications section.
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Duties
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TIME LIMITED POSITION: This time-limited position will provide the peer support apprentice the time to learn and develop the necessary skills to perform as a peer specialist and to earn a peer specialist certification. After successful completion of a State or VA-approved contract vendor's peer specialist certification training process, and the necessary year of specialized experience, and time-in-grade requirements, the position would be eligible for a permanent, peer specialist position.
The Peer Support Apprentice functions as an interdisciplinary team member, assisting physicians and other professional/non-professional personnel in a rehabilitation treatment program. Peer support apprentices perform a variety of therapeutic and supportive tasks that include assisting Veterans in articulating their goals for recovery and personal wellness, learning and practicing new skills, helping them monitor their progress, assisting them in their treatment, modeling effective coping techniques and self-help strategies based on the apprentice's own recovery experience, and supporting them in advocating for themselves to obtain effective services. The position functions as a role model, exhibiting competency in personal recovery and use of coping skills and serves as an advocate, provides information and peer support services for Veterans in outpatient, inpatient and/or community settings. This individual must develop the ability to assist others in treatment, based on the principles of recovery, wellness, and resiliency, by promoting self-determination, personal responsibility, and the empowerment inherent in self-directed recovery. By inspiring the hope that recovery and resiliency are achievable goals, the position can assist and empower Veterans, who are diagnosed with mental illnesses and/or co-occurring disorders, as well as other chronic illnesses or injuries, to achieve their personal recovery goals. The position performs a wide range of tasks to assist Veterans in regaining independence within the community and mastery over their own recovery and wellness process. As an entry level position, most duties are performed under close supervision by either a licensed independent provider (LIP) or a non-licensed provider who works under a LIP. The purpose of the supervision is to facilitate learning and the development of skills. The knowledge required for this position will be attained through ongoing instruction provided by the supervisor or designee (e.g., the Local Recovery Coordinator). In addition, the position must complete a State or VA-approved contract vendor's certification training process, to be eligible to be hired as a peer specialist.
Duties include, but not limited to the following:

• Participates in the service, training, consultation, and other professional activities of VA health care services and functions as a fully vested member of the multidisciplinary team.
• Uses personal recovery experiences to model coping techniques and recovery tools to coach Veterans on relevant skills needed for self-management of their health condition(s) and pursuit of their personal wellness.
• Observes behaviors that might indicate difficulty adapting or responding to treatment (e.g., missed assessment appointments, failure to attend or maintain abstinence, risk to self or others, disruptive behavior), completes appropriate documentation, and reports concerns to the treatment team in a timely manner.
• Uses ongoing individual and group meetings to teach Veterans how to identify and combat negative self-talk and overcome fears by providing a forum that allows Veteran to share their experiences.
• As necessary, handles crisis interventions for Veterans and addresses other emergent situations through immediate consultation with the supervisor or most available clinical provider.
• Maintains a working knowledge of current trends and developments in holistic approaches in wellness and recovery by reading books, journals, and other relevant materials.
• Performs other related duties as assigned.

Work Schedule: 8:00am-4:30pm, Monday-Friday
Virtual: This is not a virtual position.
Position Description/PD#: Peer Support Apprentice/PD99323S
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Requirements
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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• You must be a Veteran (See Statutory Requirements below)
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/29/2026.
BASIC REQUIREMENTS FOR PEER SUPPORT APPRENTICES, GS-102-5: As a Peer Support Apprentice hired to become a certified Peer Specialist, a Veteran must have spent a minimum of 1 year in recovery from a mental health condition (mental illness and/or substance use disorder). In all cases, Peer Support Apprentices must actively pursue becoming certified as required to serve as a Peer Specialist by 38 U.S.C. 7402(b)(13)(B). At the time of appointment, the supervisor will provide the Peer Support Apprentice with the written requirements for becoming certified, the date by which he or she must become certified, and the consequences for not becoming certified by the deadline. Failure to become certified by the prescribed date will result in removal from this GS-102 occupation and may result in termination of employment.
IMPORTANT NOTICE: Veteran is defined as a person who served in the active military, naval, air, or space service, and who was discharged or released under conditions other than dishonorable.
Restricted to VETERANS - See IMPORTANT NOTICE. Open to current, permanent employees of the VA (i.e. T38, T38 Hybrid, and VCS employees on excepted appts covered by an interchange agreement); Federal employees on a Career/Career-Conditional appt.; Former competitive civil service employees eligible for reinstatement; Veterans eligible under VRA, and 30% DAV; Those eligible under the Employment Program for People with Disabilities; and those eligible for CTAP/ICTAP.
Length of Experience in Recovery Basic Requirement: Successful recovery is exemplified by one who manages symptoms of illness and pursues a healthy lifestyle; lives independently; is employed or volunteers significant time approximating at least a part-time employment schedule; has meaningful relationships with family members and friends; and is socially involved in the community through clubs, hobby groups, church, civic organizations or Veteran organizations in which the individual provides a service to others.
NOTE: You MUST provide copies of your DD-214 with your application package.
ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position.
You will be rated on the following Competencies for this position:

• Problem Solving
• Communication
• Teaches Others

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The applicant must be able to perform primarily light and sedentary duties with occasionally moderate physical demands, exercise patience, and control emotions, with reasonable accommodation if necessary, without endangering the health and safety of the applicant or others. The work is primarily sedentary. Typically, the employee sits to do the work. There may be some walking, standing, bending, carrying of light items (such as books, papers), and accessing transportation. The work may require occasional use of Department of Veteran's Affairs approved behavioral management techniques with Veterans who present a danger to self or others. Veterans demonstrate varying levels of wellness, recovery, and symptoms. This position must be equipped to be flexible and accept that work areas are often noisy, irregular, unpredictable, and stressful. Work is performed in a wide range of settings, including the Medical Center, group or family homes, community-based outpatient settings, community organizations, or in transport vehicles (public or government).
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
Education
There is no educational substitution at this grade level.
Additional information
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.