1

Virtual Peer Support Jobs in Raleigh, NC (NOW HIRING)

next page

Showing results 1-20

Virtual Peer Support information

See Raleigh, NC salary details

$10

$19

$28

How much do virtual peer support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for virtual peer support in Raleigh, NC is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.01 per hour, depending on experience, location, and employer.

What is a Virtual Peer Support job?

A Virtual Peer Support job involves providing emotional support, shared experiences, and guidance to individuals facing challenges, such as mental health issues, addiction recovery, or life transitions, through online platforms. Peer supporters use their lived experiences to offer understanding, encouragement, and resources to those in need. This role may include facilitating group discussions, one-on-one support sessions, and connecting individuals to helpful tools or services. The goal is to create a safe, empathetic, and supportive space for individuals seeking connection and assistance.

What are the typical challenges faced in a Virtual Peer Support role and how can they be managed?

Virtual Peer Support professionals often encounter challenges such as building rapport with individuals remotely, ensuring privacy and confidentiality, and addressing emotional needs without face-to-face interaction. Managing these hurdles involves using clear communication, maintaining consistent virtual meeting schedules, and utilizing empathy to connect with clients. Many organizations offer training and regular team check-ins to help staff feel supported and equipped to handle sensitive situations. Staying proactive in learning about digital tools and mental health best practices also helps in delivering effective peer support and managing challenges. By fostering open communication and collaboration with colleagues, Virtual Peer Support workers can create a supportive network for both themselves and those they assist.

What are the key skills and qualifications needed to thrive in the Virtual Peer Support position, and why are they important?

To thrive as a Virtual Peer Support, you should possess strong active listening skills, basic mental health knowledge, and relevant personal or peer support experience, sometimes backed by peer support specialist certification. Familiarity with secure video conferencing platforms, online community tools, and maintaining confidentiality using digital records is often required. Compassion, non-judgmental communication, and the ability to establish trust remotely are valuable soft skills in this role. These skills and qualities are essential for effectively supporting peers, fostering a safe environment, and promoting mental well-being in a virtual setting.

What are the most commonly searched types of Peer Support jobs in Raleigh, NC? The most popular types of Peer Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Virtual Peer Support jobs? Cities near Raleigh, NC with the most Virtual Peer Support job openings:
Infographic showing various Virtual Peer Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 82% Full Time, 13% Part Time, and 5% Contract. Highlights an 58% In-person, 5% Hybrid, and 37% Remote job distribution, with an average salary of $39,877 per year, or $19.2 per hour.
Behavioral Health Care Manager I - Overnights (After-Hours Crisis Line)

Behavioral Health Care Manager I - Overnights (After-Hours Crisis Line)

Elevance Health

Durham, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Elevance Health rating

7.7

Company rating: 7.7 out of 10

Based on 348 frontline employees who took The Breakroom Quiz

183rd of 281 rated insurance


Job description

Anticipated End Date:

2026-07-10

Position Title:

Behavioral Health Care Manager I - Overnights (After-Hours Crisis Line)

Job Description:

Behavioral Health Care Manager I

LOCATION: This is a virtual eligible role. North Carolina residency is required.

WORK HOURS: Overnights, Monday-Friday OR Sunday-Thursday 11:30p-8:00a

Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Behavioral Health Care Manager I is responsible for managing psychiatric and substance abuse or substance abuse disorder facility-based and outpatient professional treatment health benefits through telephonic or written review.

Primary duties may include but are not limited to:

  • Uses appropriate screening criteria knowledge and clinical judgment to assess member needs to ensure access to medically necessary quality behavioral healthcare in a cost effective setting in accordance with UM Clinical Guidelines and contract.

  • Refers cases to Peer Reviewers as appropriate.

  • Performs psychiatric and substance abuse or substance abuse disorder assessment coordination implementation case planning monitoring and evaluating to promote quality member outcomes to optimize member health benefits and to promote effective use of health benefits and community resources.

Required Qualifications

  • Requires MA/MS in social work, counseling, or a related behavioral health field, or a degree in nursing, and minimum of 3 years of experience with facility-based and/or outpatient psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.

  • Current active unrestricted license, such as LCSW, LMSW, LMHC, LPC LMFT, RN or Clinical Psychologist to practice as a health professional within the scope of licensure from the state of North Carolina is required.

Preferred Qualifications

  • Prior Utilization Management/Case Management experience with a broad range of experience with complex psychiatric/substance abuse cases strongly preferred.

  • Bilingual English-Spanish is highly preferred.

  • Previous crisis hotline experience is preferred

  • You must be computer literate, including Microsoft Office (Word, Excel, Outlook) and EMR, and be comfortable using multiple screens simultaneously.

Job Level:

Non-Management Exempt

Workshift:

3rd Shift (United States of America)

Job Family:

MED > Licensed/Certified Behavioral Health Role

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.


Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.


How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.


We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.


Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.


The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.


Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.


Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.


NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.


What Elevance Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Elevance Health logo

About Elevance Health

Sourced by ZipRecruiter

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

2004

Social media