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Virtual Peer Support Jobs in Raleigh, NC (NOW HIRING)

Steadfast Health

Licensed Clinical Therapist (SUD)

Raleigh, NC · On-site

$57K - $77K/yr

You'll also have weekly supervision and peer consultation, ensuring you always feel supported and ... Experience with telehealth platforms and virtual care delivery is a plus. * Strong knowledge of SUD ...

Steadfast Health

Licensed Clinical Therapist (SUD)

Raleigh, NC · On-site

$57K - $77K/yr

You'll also have weekly supervision and peer consultation, ensuring you always feel supported and ... Experience with telehealth platforms and virtual care delivery is a plus. * Strong knowledge of SUD ...

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All JobsPeer Support JobsVirtual Peer Support JobsVirtual Peer Support Jobs in Raleigh, NC

Virtual Peer Support information

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How much do virtual peer support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for virtual peer support in Raleigh, NC is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.01 per hour, depending on experience, location, and employer.

What is a virtual peer support?

A Virtual Peer Support job involves providing emotional support, shared experiences, and guidance to individuals facing challenges, such as mental health issues, addiction recovery, or life transitions, through online platforms. Peer supporters use their lived experiences to offer understanding, encouragement, and resources to those in need. This role may include facilitating group discussions, one-on-one support sessions, and connecting individuals to helpful tools or services. The goal is to create a safe, empathetic, and supportive space for individuals seeking connection and assistance.

What are the key skills and qualifications needed to thrive in virtual peer support?

To thrive as a Virtual Peer Support, you should possess strong active listening skills, basic mental health knowledge, and relevant personal or peer support experience, sometimes backed by peer support specialist certification. Familiarity with secure video conferencing platforms, online community tools, and maintaining confidentiality using digital records is often required. Compassion, non-judgmental communication, and the ability to establish trust remotely are valuable soft skills in this role. These skills and qualities are essential for effectively supporting peers, fostering a safe environment, and promoting mental well-being in a virtual setting.

What are the typical challenges faced in a virtual peer support role and how can they be managed?

Virtual Peer Support professionals often encounter challenges such as building rapport with individuals remotely, ensuring privacy and confidentiality, and addressing emotional needs without face-to-face interaction. Managing these hurdles involves using clear communication, maintaining consistent virtual meeting schedules, and utilizing empathy to connect with clients. Many organizations offer training and regular team check-ins to help staff feel supported and equipped to handle sensitive situations. Staying proactive in learning about digital tools and mental health best practices also helps in delivering effective peer support and managing challenges. By fostering open communication and collaboration with colleagues, Virtual Peer Support workers can create a supportive network for both themselves and those they assist.

What are the most commonly searched types of Peer Support jobs in Raleigh, NC?

The most popular types of Peer Support jobs in Raleigh, NC are:

What are popular job titles related to Virtual Peer Support jobs in Raleigh, NC?

For Virtual Peer Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Virtual Peer Support jobs in Raleigh, NC look for?

The top searched job categories for Virtual Peer Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Virtual Peer Support jobs?

Cities near Raleigh, NC with the most Virtual Peer Support job openings:

Virtual Peer Support jobs near you
Infographic showing various Virtual Peer Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 69% Full Time, 26% Part Time, and 5% Contract. Highlights an 53% In-person, and 47% Remote job distribution, with an average salary of $39,877 per year, or $19.2 per hour.

Business Systems Analyst II

First-Citizens Bank & Trust Company

Raleigh, NC • On-site

Other

Posted 13 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview
This position is responsible for providing advanced technical and operational business system support. Performs needs assessments to determine business requirements, and implements functional specifications to assigned systems. Ensures that developed solutions support Bank objectives through reporting and analysis activities. May involve elements of system testing or development. May occasionally guide less experienced analysts in the work group.
Responsibilities & Qualifications
Duties & Responsibilities:
Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Ensures compliance through monitoring and analysis.
Reporting - Produces reports based on data analysis, user input, and system testing. Identifies patterns, discrepancies, and areas of improvement.
Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Systems Support, or Analytics, or Operational Support
Preferred Education:
Preferred Area of Study:
Preferred Area of Experience:
Required Licenses or Certifications:
Preferred Licenses or Certifications:
Additional Information
Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support
Preferred Qualifications:
  • 2+ years working with infrastructure, endpoint, workplace, or engineering teams within the financial industry
  • 3+ years operating in an Agile delivery environment
  • 1+ years using Jira, Confluence, or Azure DevOps
  • Experience gathering requirements, analyzing operational processes, and producing meaningful reporting and dashboards
  • Familiarity with endpoint management platforms, virtual desktop technologies, or digital employee experience solutions
  • Understanding of IT operations, device lifecycle management, and enterprise support processes
  • Familiarity with FFIEC Architecture, Infrastructure, and Operations guidance and application of regulatory requirements to technology operations
  • Working knowledge of Device / Endpoint Manageme nt technologies is preferred

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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