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Crisis Manager Jobs in Raleigh, NC (NOW HIRING)

Monarch

Mobile Crisis Professional III

Pittsboro, NC · On-site

$19/hr

Experience in a crisis management setting or service during which the individual provided crisis response | 1 Year | RequiredExperience working with adults with a mental health diagnosis and/or ...

Monarch

Mobile Crisis Professional III

Pittsboro, NC · On-site

Experience in a crisis management setting or service during which the individual provided crisis response | 1 Year | RequiredExperience working with adults with a mental health diagnosis and/or ...

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All JobsCrisis JobsCrisis Manager JobsCrisis Manager Jobs in Raleigh, NC

Crisis Manager information

See Raleigh, NC salary details

$12

$35

$78

How much do crisis manager jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for crisis manager in Raleigh, NC is $35.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.59 and $46.70 per hour, depending on experience, location, and employer.

How much do crisis managers make in the US?

Crisis managers in the US typically earn a median annual salary of around $70,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on industry, location, and level of experience, and many crisis managers hold certifications such as the Certified Emergency Manager (CEM).

How does a Crisis Manager typically collaborate with other departments during a high-stress incident?

A Crisis Manager works closely with various departments such as communications, legal, operations, and human resources to ensure a coordinated response during a crisis. They facilitate information sharing, delegate responsibilities, and ensure all teams are aligned with the crisis management plan. Effective collaboration is crucial for maintaining clear communication, minimizing confusion, and ensuring that the organization responds swiftly and appropriately to mitigate risks.

What are the key skills and qualifications needed to thrive as a Crisis Manager, and why are they important?

To thrive as a Crisis Manager, you need expertise in risk assessment, incident response, and business continuity planning, often supported by a degree in emergency management or a related field. Familiarity with crisis management software, incident command systems, and certifications such as Certified Emergency Manager (CEM) are typically required. Strong leadership, decision-making under pressure, and effective communication are vital soft skills for this role. These abilities enable rapid, coordinated responses that minimize harm and maintain organizational stability during emergencies.

What does it mean to work as a crisis manager?

A crisis manager is responsible for preparing for, responding to, and resolving emergencies or critical incidents within an organization. They develop contingency plans, coordinate communication, and work under pressure to minimize damage and ensure safety. Strong problem-solving, communication skills, and relevant certifications are often required in this role.

What does a crisis manager do?

A crisis manager is responsible for preparing for, responding to, and resolving emergencies or crises that could impact an organization. They develop contingency plans, coordinate communication efforts, and work with teams to minimize damage and ensure safety during critical situations. Strong communication, problem-solving skills, and knowledge of emergency protocols are essential in this role.

What degree do you need to be a crisis manager?

A crisis manager typically holds a bachelor's degree in fields such as emergency management, public safety, business administration, or related areas. Advanced roles may require a master's degree or relevant certifications like the Certified Emergency Manager (CEM) credential. Strong communication, problem-solving skills, and experience in crisis response are also important.

What is the difference between Crisis Manager vs Emergency Response Coordinator?

AspectCrisis ManagerEmergency Response Coordinator
Required CredentialsOften requires a degree in emergency management, public safety, or related fields; certifications like ICS or FEMA are commonSimilar credentials; certifications like ICS, FEMA, or first responder training are typical
Work EnvironmentStrategic planning, coordination, and decision-making during crises; office and field settingsOn-the-ground response, coordination during emergencies; field and operational settings
Employer & Industry UsageUsed by corporations, government agencies, and NGOs for managing crisesPrimarily used by emergency services, fire departments, and disaster response teams

While both roles focus on managing emergencies, a Crisis Manager typically handles strategic planning and coordination during crises, often in an office setting. An Emergency Response Coordinator is more involved in on-the-ground response activities during actual emergencies. Both roles require similar credentials and are vital in their respective contexts.

What are the most commonly searched types of Crisis jobs in Raleigh, NC? The most popular types of Crisis jobs in Raleigh, NC are:
What are popular job titles related to Crisis Manager jobs in Raleigh, NC? For Crisis Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Crisis Manager jobs in Raleigh, NC look for? The top searched job categories for Crisis Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Crisis Manager jobs? Cities near Raleigh, NC with the most Crisis Manager job openings:
Crisis Manager jobs near you
Infographic showing various Crisis Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $73,365 per year, or $35.3 per hour.
Mobile Crisis Licensed Qualified Professional

Mobile Crisis Licensed Qualified Professional

Therapeutic Alternatives

Raleigh, NC • On-site

$18.25 - $23.25/hr

Full-time

Posted 24 days ago

Job description

Overview
  • Mobile Crisis Management involves all support, services and treatments necessary to provide integrated crisis response, crisis stabilization interventions and crisis prevention activities.  Mobile Crisis Management Services are available 24 hours a day, 365 days a year.  Our crisis response provides timely evaluation, triage and access to acute mental health, developmental disability and/or substance abuse services. Additionally, it provides treatment to ensure symptom and harm reduction and safely guides people in acute crisis to appropriate crisis stabilization and detoxification support/services.  These services include immediate telephone response to assess the crisis and determine the risk, mental status, medical stability and appropriate response. 

#wearehiring

Responsibilities
  • Provide crisis response for recipient 24/7/365.
  • Provide clinical oversight of crisis interventions as needed.
  • Provide immediate telephonic response to assess crisis and determine the risk, mental status, medical stability and appropriate response; provide face-to-face response as needed.
  • Develop a Crisis Plan before discharge for recipients new to the public service system and/or make revisions to existing crisis plan components in Person Centered Plans, as appropriate.
  • Obtain authorization after the first 32 units of service are rendered for additional services.
  • Complete documentation of a daily full service note for each day/event service is provided.
  • Provide coordination of movement across levels of care, directly to the person and the family and coordinate discharge planning and community re-entry following hospitalization, residential services and other levels.
  • Monitor and manage the presenting psychiatric and/or addiction symptoms.
  • Provide linkage to appropriate services to include transportation if needed.
  • In a timely manner and as required, forward documentation to designated staff.
  • Help maintain the self-respect, personal dignity and physical safety of each recipient.
  • Work cooperatively with all other staff and relate favorably to recipients and families.
  • Attend all mandatory staff meetings and consumer conferences as directed, or give advance notice to Mobile Crisis Director or Designee as to reasons for inability to attend.
  • Report any changes in consumer's condition, family situation, or needs to the appropriate personnel.
  • Report any accident or incident immediately to the Mobile Crisis Director or Designee.
  • Report any suspected abuse, neglect or exploitation of recipients to Mobile Crisis Director or Designee.
  • Be familiar with TA, Inc. policies and procedures including the securing of emergency services and the regulations concerning medication administration.
  • Be familiar with HIPAA regulations and abide by them.
  • Assure consumer's rights are met and maintain consumer confidentiality at all times.
  • Obtain and keep current all training required by the agency. 
  • Perform other duties as required by circumstances.
Qualifications
  • Must be a Clinical Social Worker, Licensed Psychologist, or Registered Nurse in the state of NC.
  • A graduate of a college or university with a bachelor's degree in a field other than human services
  • Must have at least four years of full-time, post-bachelor's degree accumulated MH/DD/SA experience with the population served, or be a substance abuse professional who has four years of full-time post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
  • Must have a minimum of one year experience in providing crisis management services in the following settings:  assertive outreach, assertive community treatment, emergency department or other service providing 24/7 response in emergent or urgent situations.
  • Must be able to push, pull, lift, and carry a minimum of 50 pounds.
  • Must be able to read, write, understand, and follow directions.
  • Must have a valid NC Driver's License and maintain during duration of employment.
  • Must have a clear DMV record and maintain during duration of employment.
  • Must have at least 8 years of driving experience, as this is a requirement of company's liability insurance carrier.
  • Must have no substantiated findings on the NC Health Care Registry.
Employment Type: FULL_TIME

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