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Crisis Manager Jobs in Raleigh, NC (NOW HIRING)

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Excellent crisis manager who demonstrates that he/she has a high emotional control under adverse conditions and can lead his/her personnel to a successful resolution. * Excellent employee relations ...

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Excellent crisis manager who demonstrates that he/she has a high emotional control under adverse conditions and can lead his/her personnel to a successful resolution. * Excellent employee relations ...

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Crisis Manager information

See Raleigh, NC salary details

$12

$35

$78

How much do crisis manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for crisis manager in Raleigh, NC is $35.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.59 and $46.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a crisis manager?

To thrive as a Crisis Manager, you need expertise in risk assessment, incident response, and business continuity planning, often supported by a degree in emergency management or a related field. Familiarity with crisis management software, incident command systems, and certifications such as Certified Emergency Manager (CEM) are typically required. Strong leadership, decision-making under pressure, and effective communication are vital soft skills for this role. These abilities enable rapid, coordinated responses that minimize harm and maintain organizational stability during emergencies.

How does a crisis manager typically collaborate with other departments during a high-stress incident?

A Crisis Manager works closely with various departments such as communications, legal, operations, and human resources to ensure a coordinated response during a crisis. They facilitate information sharing, delegate responsibilities, and ensure all teams are aligned with the crisis management plan. Effective collaboration is crucial for maintaining clear communication, minimizing confusion, and ensuring that the organization responds swiftly and appropriately to mitigate risks.

What is the difference between Crisis Manager vs Emergency Response Coordinator?

AspectCrisis ManagerEmergency Response Coordinator
Required CredentialsOften requires a degree in emergency management, public safety, or related fields; certifications like ICS or FEMA are commonSimilar credentials; certifications like ICS, FEMA, or first responder training are typical
Work EnvironmentStrategic planning, coordination, and decision-making during crises; office and field settingsOn-the-ground response, coordination during emergencies; field and operational settings
Employer & Industry UsageUsed by corporations, government agencies, and NGOs for managing crisesPrimarily used by emergency services, fire departments, and disaster response teams

While both roles focus on managing emergencies, a Crisis Manager typically handles strategic planning and coordination during crises, often in an office setting. An Emergency Response Coordinator is more involved in on-the-ground response activities during actual emergencies. Both roles require similar credentials and are vital in their respective contexts.

Is crisis management a stressful job?

Crisis management is often a high-pressure role that requires quick decision-making and effective communication during emergencies. The job can be stressful due to the unpredictable nature of crises and the responsibility to minimize impact, but strong organizational skills and training can help manage stress levels.

What degree does a crisis manager need?

A crisis manager typically needs a bachelor's degree in fields such as emergency management, public safety, business administration, or related areas. Advanced roles may require a master's degree or relevant certifications like the Certified Emergency Manager (CEM) credential. Strong communication, problem-solving skills, and experience in crisis response are also important.

What does a crisis manager do?

A crisis manager is responsible for preparing for, responding to, and resolving emergencies or crises within an organization. They develop contingency plans, coordinate communication efforts, and work to minimize damage to the company's reputation and operations during critical situations. Strong communication, problem-solving skills, and knowledge of risk management are essential in this role.

What are the most commonly searched types of Crisis jobs in Raleigh, NC?

The most popular types of Crisis jobs in Raleigh, NC are:

What are popular job titles related to Crisis Manager jobs in Raleigh, NC?

For Crisis Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Crisis Manager jobs in Raleigh, NC look for?

The top searched job categories for Crisis Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Crisis Manager jobs?

Cities near Raleigh, NC with the most Crisis Manager job openings:

Crisis Manager jobs near you
Infographic showing various Crisis Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $73,365 per year, or $35.3 per hour.

Crisis Support Specialist

OneCare Crisis Network

Wake Forest, NC • On-site

$25 - $40/hr

Contractor

Posted 20 days ago

Job description

MUST LIVE IN NORTH CAROLINA

Pay: $25.00 - $40.00 per hour

Job description

OneCare Crisis Network is now hiring Mobile Crisis Management Crisis Support Specialists. The Mobile Crisis Management Crisis Support Specialist will provide crisis management services and shall demonstrate competencies in crisis response and crisis prevention.

Position Type: Contract/PRN, which means as needed

Duties:

Assesses individual client functional skills, behavioral health and symptoms in the community.

Develops individualized client crisis and discharge coordination plans:

Coordinates individuals, and families to treatment services

Services may include both behavioral health, medical and addictions treatment.

Performs care coordination duties.

Provides crisis assessment and intervention services in support of consumer including after-hours duties.

Provides coordination in support and management

Collaborates with other team members and community partners

Other duties as assigned by the Supervisor or Mobile Crisis Clinical Lead

Some community outreach and event attendance are required.

Minimum Requirements: A minimum of two year’s experience in providing crisis management services in the following settings: assertive outreach, assertive community treatment, emergency department or other service providing 24-hours-a-day, 7-days-a-week, response in emergent or urgent situations, attend Mobile Crisis Worker Certification Training Program offered by partner agency.

Proven strong client engagement skills.

Proven success collaborating with teams at various levels of care and with community partners.

Demonstrated capacity to individualize care and tailor services to individuals at varying stages of change.

Compassion towards individuals with Mental Health Crises, and co-occurring medical and mental health needs.

Experience working with diverse communities preferred.

Experience using EHR for documenting services provided

Must have the ability to get along with co-workers.

Ability to meet strict guideline with documentation process

Must have a valid driver’s license, and reliable transportation.

Skills and Knowledge: Requires a working knowledge of well-developed human relations, interviewing, and writing skills; along with interpersonal sensitivity and awareness of client situations and values. Working knowledge of community behavioral health and/or addictions concepts, linking and coordinating resources, treatment services, environment assessment, behavioral health disorders and community resources.

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