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Crisis Manager Jobs in Raleigh, NC (NOW HIRING)

Omnicell

Critical Account Manager

Raleigh, NC · On-site

$140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience leading customer recovery, executive escalation, crisis management, or business transformation engagements involving complex operational, technical, or business challenges * Experience ...

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Excellent crisis manager who demonstrates that he/she has a high emotional control under adverse conditions and can lead his/her personnel to a successful resolution. * Excellent employee relations ...

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Excellent crisis manager who demonstrates that he/she has a high emotional control under adverse conditions and can lead his/her personnel to a successful resolution. * Excellent employee relations ...

Pratt Industries

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Excellent crisis manager who demonstrates that he/she has a high emotional control under adverse conditions and can lead his/her personnel to a successful resolution. * Excellent employee relations ...

Valor Counseling Center PLLC

Be Seen First

Licensed Counselor First Responder Wellness

Cary, NC · Hybrid

$45 - $80/hr

Implement crisis intervention strategies promptly to manage acute mental health emergencies, ensuring safety and stabilization for clients in distress. * Develop personalized treatment plans aligned ...

Valor Counseling Center PLLC

Be Seen First

Licensed Counselor First Responder Wellness

Cary, NC · Hybrid

$45 - $80/hr

Implement crisis intervention strategies promptly to manage acute mental health emergencies, ensuring safety and stabilization for clients in distress. * Develop personalized treatment plans aligned ...

Raleigh Dream Center

Women's Recovery Manager

Raleigh, NC · On-site

$20/hr

Experience with problem solving, conflict resolution and crisis management * Familiarity in computer use and case management software * Excellent time-management and organizational skills * Competent ...

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All JobsCrisis JobsCrisis Manager JobsCrisis Manager Jobs in Raleigh, NC

Crisis Manager information

See Raleigh, NC salary details

$12

$35

$78

How much do crisis manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for crisis manager in Raleigh, NC is $35.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.59 and $46.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a crisis manager?

To thrive as a Crisis Manager, you need expertise in risk assessment, incident response, and business continuity planning, often supported by a degree in emergency management or a related field. Familiarity with crisis management software, incident command systems, and certifications such as Certified Emergency Manager (CEM) are typically required. Strong leadership, decision-making under pressure, and effective communication are vital soft skills for this role. These abilities enable rapid, coordinated responses that minimize harm and maintain organizational stability during emergencies.

How does a crisis manager typically collaborate with other departments during a high-stress incident?

A Crisis Manager works closely with various departments such as communications, legal, operations, and human resources to ensure a coordinated response during a crisis. They facilitate information sharing, delegate responsibilities, and ensure all teams are aligned with the crisis management plan. Effective collaboration is crucial for maintaining clear communication, minimizing confusion, and ensuring that the organization responds swiftly and appropriately to mitigate risks.

What is the difference between Crisis Manager vs Emergency Response Coordinator?

AspectCrisis ManagerEmergency Response Coordinator
Required CredentialsOften requires a degree in emergency management, public safety, or related fields; certifications like ICS or FEMA are commonSimilar credentials; certifications like ICS, FEMA, or first responder training are typical
Work EnvironmentStrategic planning, coordination, and decision-making during crises; office and field settingsOn-the-ground response, coordination during emergencies; field and operational settings
Employer & Industry UsageUsed by corporations, government agencies, and NGOs for managing crisesPrimarily used by emergency services, fire departments, and disaster response teams

While both roles focus on managing emergencies, a Crisis Manager typically handles strategic planning and coordination during crises, often in an office setting. An Emergency Response Coordinator is more involved in on-the-ground response activities during actual emergencies. Both roles require similar credentials and are vital in their respective contexts.

Is crisis management a stressful job?

Crisis management is often a high-pressure role that requires quick decision-making and effective communication during emergencies. The job can be stressful due to the unpredictable nature of crises and the responsibility to minimize impact, but strong organizational skills and training can help manage stress levels.

What degree does a crisis manager need?

A crisis manager typically needs a bachelor's degree in fields such as emergency management, public safety, business administration, or related areas. Advanced roles may require a master's degree or relevant certifications like the Certified Emergency Manager (CEM) credential. Strong communication, problem-solving skills, and experience in crisis response are also important.

What does a crisis manager do?

A crisis manager is responsible for preparing for, responding to, and resolving emergencies or crises within an organization. They develop contingency plans, coordinate communication efforts, and work to minimize damage to the company's reputation and operations during critical situations. Strong communication, problem-solving skills, and knowledge of risk management are essential in this role.

What are the most commonly searched types of Crisis jobs in Raleigh, NC?

The most popular types of Crisis jobs in Raleigh, NC are:

What are popular job titles related to Crisis Manager jobs in Raleigh, NC?

For Crisis Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Crisis Manager jobs in Raleigh, NC look for?

The top searched job categories for Crisis Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Crisis Manager jobs?

Cities near Raleigh, NC with the most Crisis Manager job openings:

Crisis Manager jobs near you
Infographic showing various Crisis Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $73,365 per year, or $35.3 per hour.

Behavioral Health Therapist Crisis Triage

Duke Health

Durham, NC

$59K - $77K/yr

Full-time

Re-posted 24 days ago

Duke Health rating

7.3

Company rating: 7.3 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

307th of 888 rated healthcare providers

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.


$5000.00 Commitment Bonus for External Candidates paid over 1 year

General Description of the Job Class

Provide psychosocial assessments, diagnosis, and psychotherapy treatment. It is an expectation to maintain a patient panel as outlined by departmental or team leadership with at least 80% of time dedicated to direct patient care. Scope of role, working schedule, and location may adjust with business need.
Duties and Responsibilities of this Level

- Provide psychosocial assessments of patients and families to identify emotional, social, and environmental strengths and problems related to their diagnosis, illness, treatment, and/or life situation.

- Formulate, develop, and implement a comprehensive psychosocial treatment plan utilizing appropriate treatments and interventions.

- Interventions may include crisis intervention, individual, marital, family and/or group therapies.

- Screen, identify, diagnose using DSM nomenclature, treat and manage mental health and/or substance use problems in patients.

- May participate in on-call or after-hours coverage.

- Provide consultative services to health care team members within scope of care definitions as needed.

- Maintain a working knowledge of relevant medical/legal issues that impact patient care.

- Provide education to patients and loved ones around issues related to adaptation to the patient's diagnosis, illness, treatment and/or life situation.

- Participate in multi-disciplinary healthcare teams and provide leadership in representing clinical perspective.

- May provide teaching and training for staff and faculty.

- Contribute to the academic mission of the health system by participating in academic activities.

- Maintain working knowledge of and liaison with community agencies and resources.

- Knowledge of health system resources to access and provide for patient care needs.

- Document assessment, plan, interactions, and interventions according to departmental, hospital and/or health system guidelines and standards.

- Maintain records in accordance with department, hospital, medical center and/or health system policies.

- Attend and participate in staff, committee, department, and other administrative meetings.

- Participate in department and/or health system continuous quality improvement.

- Keep current with license requirements and seek to increase further enhancement of job-related knowledge.

- Adhere to onsite and/or hybrid availability for work policies as outlined by direct supervisor.
Required Qualifications at this Level
Education:

Master's degree in human services/sciences from an accredited school.

Doctorate degree in human services will be acknowledged.
Experience:

Two years of outpatient psychotherapy experience as a fully licensed, autonomous clinician. Experience working as a licensed therapist in a medical setting and/or in a team-based community program is preferred.
Degrees, Licensure, and/or Certification:

Current licensure as a licensed LCSW, LMFT, and/or LCMHC

LCAS is preferred as a secondary license.

Outpatient Behavioral Health Therapist
Knowledge, Skills, and Abilities:

- Adherence to the practice standards and ethical guidelines of licensing board.

- Excellent verbal and written communication skills.

- A solid knowledge of clinical practice.

- Excellent assessment, interviewing, and counseling skills with expertise in mental health and substance use areas.

- Excellent working knowledge of psychopathology.

- Familiarity with range of therapeutic interventions.

- Must recognize when to escalate care/refer for further medical assessment.

- Ability to work effectively and autonomously in a self-directed role.

- Flexibility in accepting diverse work assignments and managing stress related to change.

- Proficient in utilizing an Electronic Health Record (i.e. Epic experience preferred).

- Ability to resolve/manage conflict.

- Ability to help implement departmental, hospital and/or DUHS initiatives.
Distinguishing Characteristics of this Level

N/A


Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Employment Type: FULL_TIME

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