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Weekend It Service Desk Supervisor Jobs (NOW HIRING)

Flynn Group

IT Service Desk Temp

Independence, OH

... impacting IT services), all while providing excellent customer service. * Providing accurate and timely logging of incidents and problems. * Escalating to Level II Service Desk after thorough ...

Stony Brook Medicine

Help Desk Supervisor

Stony Brook, NY · On-site

$75K - $90K/yr

... Information Technology services are available and downtime is minimized. Duties of a Help Desk ... Supervisor may include the following but are not limited to: * Oversee the activities of the ...

Real Chemistry

IT Service Desk Analyst

Lambertville, NJ · On-site

TITLE: IT Service Desk Analyst Real Chemistry is looking for driven, savvy game changers who are ready to dive into the trenches and make an immediate impact! We are currently seeking a Service Desk ...

US IT Solutions Inc

IT Service Desk lead

Durham, NC · On-site

Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, ... Experience implementing and managing a help desk operation. Additional Information Thanks and ...

System Soft Technologies

IT Service Desk Support

Experience in Service Desk / IT Support / Help Desk roles Strong knowledge of: * Windows OS (Windows 10/11) * Microsoft Office 365 * Basic networking (VPN, DNS, IP concepts) Experience with ticketing ...

STI

IT Service Desk Agent

Charlotte, NC · On-site

$16.50 - $21.25/hr

Job Title: IT Service Desk Agent Location: Charlotte, NC//This is a hybrid position. The candidate will be required to work onsite at least two days a week in Charlotte, NC. Duration: 9+ Months ...

Guarantee Electrical

As an IT Service Desk Support professional, you'll play a critical role in helping our employees stay connected, productive, and supported. You'll serve as a trusted resource for team members across ...

OTJ Architects, Inc.

IT Service Desk Lead

Washington, DC · Hybrid

$75K - $85K/yr

IT Service Desk Lead HYBRID -candidate must be able to come into DC office two-three days a week The Service Desk Lead a\s responsible for day-to-day IT support operations and escalation management ...

ASM Research

Service Desk Supervisor

Manassas, VA · On-site

Directs and supervises Service Desk staff responsible for first-level support, ticket documentation ... Hands-on experience with enterprise IT environments, including Windows, macOS, Microsoft 365 ...

ASM Research

Service Desk Supervisor

Manassas, VA · On-site

Directs and supervises Service Desk staff responsible for first-level support, ticket documentation ... Hands-on experience with enterprise IT environments, including Windows, macOS, Microsoft 365 ...

Coforge

Service Now IT Support

Charleston, WV · On-site

Job Title: Service Now IT Support Key Skills: IT Service Desk / Technical Support, Incident ... weekends and bank holidays. * Communication: - Writes and speaks fluently on all aspects of work ...

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Weekend It Service Desk Supervisor information

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$36.5K

$94.5K

$157K

How much do weekend it service desk supervisor jobs pay per year?

As of Sep 3, 2026, the average yearly pay for weekend it service desk supervisor in the United States is $94,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $112,500.00 per year, depending on experience, location, and employer.

What is a Weekend IT Service Desk Supervisor?

Weekend IT Service Desk Supervisors oversee the operations of the IT service desk during weekends, ensuring that technical support is available and efficient for users. They manage a team of IT support staff, handle escalated technical issues, and make sure service level agreements (SLAs) are met. Their responsibilities often include scheduling, training staff, monitoring ticket queues, and reporting on performance metrics. This role is crucial for organizations that require uninterrupted IT support outside of standard business hours.

What skills and qualifications are needed to be a Weekend IT Service Desk Supervisor?

To thrive as a Weekend IT Service Desk Supervisor, you need solid technical troubleshooting skills, experience in IT support, and often a relevant degree or certifications like CompTIA A+ or ITIL. Familiarity with ticketing systems (e.g., ServiceNow), remote support tools, and knowledge base platforms is commonly required. Strong leadership, problem-solving, and communication skills help you manage a team and interact effectively with end users. These abilities are essential for ensuring consistent IT support, swift issue resolution, and effective team performance during critical weekend hours.

What challenges do Weekend IT Service Desk Supervisors face, and how can they be addressed?

As a Weekend IT Service Desk Supervisor, one common challenge is managing high-priority incidents with limited resources since fewer staff are typically available on weekends. Effective communication and prioritization are essential, as is the ability to make quick decisions under pressure. Another challenge is ensuring team motivation and engagement during off-peak hours. Building a supportive team environment and providing clear escalation procedures help maintain service quality and staff morale.

What is the difference between Weekend It Service Desk Supervisor vs Weekend IT Support Technician?

AspectWeekend It Service Desk SupervisorWeekend IT Support Technician
CredentialsTypically requires a bachelor's degree in IT or related field; certifications like CompTIA A+ or Network+ are commonUsually requires an associate degree or relevant certifications; CompTIA A+ is often preferred
Work EnvironmentSupervises support team, manages escalations, and oversees service quality during weekendsProvides technical support directly to users, troubleshooting hardware/software issues during weekends
Employer & Industry UsageUsed in IT departments across various industries, especially in organizations with 24/7 support needsCommon in IT service providers, corporate IT departments, and help desks operating on weekends

The Weekend It Service Desk Supervisor focuses on managing support teams and ensuring service quality during weekends, while the Weekend IT Support Technician provides hands-on technical support to users. Both roles require relevant IT certifications and are vital in organizations offering weekend IT support services.

Is a Weekend IT Service Desk Supervisor a stressful job?

A Weekend IT Service Desk Supervisor role can be stressful due to the need to handle technical issues quickly and manage team performance during off-hours. The job often requires strong problem-solving skills, the ability to prioritize tasks, and working under pressure, especially during high-demand periods or system outages.
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What are the most commonly searched types of It Service Desk Supervisor jobs?

The most popular types of It Service Desk Supervisor jobs are:

What job categories do people searching Weekend It Service Desk Supervisor jobs look for?

The top searched job categories for Weekend It Service Desk Supervisor jobs are:

Weekend It Service Desk Supervisor jobs near you
Infographic showing various Weekend It Service Desk Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $94,518 per year, or $45.4 per hour.

IT Service Desk Temp

Flynn Group

Independence, OH

Temporary

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

This is a temporary position needed through the end of the year. 

Available Shifts:

  • Monday - Friday, 10a-7p


At Flynn Group, we believe in the power of collaboration and value in-person interactions. This is why our employees work from the office four days per week, leaving Fridays to work from home. This setup cultivates casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where innovation thrives, with office-based teams coming together four days a week to collaborate and thrive, together!


Our Vision for this Role

Our Level I Service Desk Team supports customers with IT-related problems, functioning as the first point of contact between users and the company. We resolve issues and address complaints and escalate complex matters to Level II Service Desk or the suitable departments as appropriate. Your primary duty within this role is to resolve issues for end users as quickly and efficiently as possible.


What We Will Accomplish Together

  • Responding to incidents (issues impacting IT services) and problems (one or more related incidents impacting IT services), all while providing excellent customer service.
  • Providing accurate and timely logging of incidents and problems.
  • Escalating to Level II Service Desk after thorough troubleshooting, information gathering, and effective use of the knowledge base.
  • Working with Level II Service Desk to stay up to date on all hardware and software components and specifications across brands.
  • Creating and update knowledge articles.
  • Fulfilling hardware requests via device configuration and coordination with our Tech Depot.
  • Retrieving requested surveillance videos and deliver to Risk department, as per defined procedure.


What You Have

  • If you have a Bachelor's degree, that is a plus, as well as 1-3 years' experience in IT or related field.
  • You should have great customer service, verbal and written communication skills required.
  • If you have ITIL and/or HDI experience and certifications, it is a plus.
  • You should have the ability to type 40 words per minute.
  • You should have the ability to lift, carry, and place various equipment up to 50 pounds.
  • Finally, you should bring an excellent sense of humor to the table - we like to have FUN!


Why Work For Flynn?

Flynn Group offers a variety of benefits and perks to encourage and empower our employees. We are committed to helping each employee work and live to his or her fullest potential. We offer a variety of benefits and perks while working for us:

  • Medical/Dental/Vision
  • Retirement and Savings Plan
  • Short- and Long-Term Disability
  • Basic Life Insurance
  • Voluntary Life Insurance
  • Tuition Reimbursement
  • Paid Time Off
  • Flexible/Hybrid Work Schedules (In Office Monday - Thursday, Work from Home Friday)
  • Company Outings
  • Dining Discounts
  • On-Site Fitness Center
  • On-Site Daycare
  • On-Site Cafe
  • FUN Work Environment!


The Flynn Group is an Equal Opportunity Employer


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