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Weekend It Service Desk Supervisor Jobs (NOW HIRING)

Honda

IT Service Desk Lead

Marysville, OH

Job Purpose We are seeking an experienced IT Service Desk Lead to act as the primary interface between business stakeholders, IT operations, and managed service providers. This role ensures seamless ...

New

BKF

IT Service Desk Lead

Pleasanton, CA

$110K - $130K/yr

The Service Desk Lead provides hands-on leadership for day-to-day IT support operations, ensuring ... Prior formal team lead or supervisory experience * Experience helping improve or formalize service ...

BKF

IT Service Desk Lead

Pleasanton, CA · On-site

$110K - $130K/yr

The Service Desk Lead provides hands-on leadership for day-to-day IT support operations, ensuring ... Prior formal team lead or supervisory experience * Experience helping improve or formalize service ...

Olathe

$15.50 - $16.50/hr

Our IT Service Desk Interns have exposure to various IT functions while learning from experienced professionals. If you are passionate about technology, end-user support, and providing world class ...

Revel IT

IT Service Desk Analyst |

Columbus, OH

Contract opening in Columbus, Ohio for an Associate IT Service Desk Analyst . The shift for this role is Tue. - Sat. 8a-4:30p. Primary duties include: Service Delivery & Incident Management * Serve ...

City Brewing Co

IT Manager, Service Desk

Latrobe, PA · On-site

Job Summary The Service Desk Manager is responsible for leading the IT Service Desk function across a 24/7 manufacturing enterprise. This role ensures the delivery of high-quality IT support services ...

US IT Solutions Inc

IT Service Desk lead

Durham, NC

Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, ... Experience implementing and managing a help desk operation. Additional Information Thanks and ...

CarGurus

IT Service Desk Analyst

Boston, MA

Role overview CarGurus is hiring an IT Service Desk Analyst to join our IT Team. We are looking for a versatile, analytical, and enthusiastic Engineer who will work closely with business and IT teams ...

SAIC

IT Service Desk Analyst

Somerset, KY · Remote

SAIC is hiring an IT Service Desk Analyst to support our Multi-Client Service Desk. Remote role can ... Communicate with supervisors, peers, and end users to effectively solve issues. * Follow all ...

spidf

Manager, IT (Service Desk)

Portage, MI

TITLE: Manager, IT (Service Desk) FLSA STATUS: Exempt REPORTS TO: Director, IT SUMMARY: This is a managerial/technical position responsible for the overall management of the Desktop/Service Desk ...

Inherent Technologies

IT Service Desk Analyst

Tampa, FL

$18.75 - $25.50/hr

Position: IT Service Desk Analyst Location: Tampa, FL*Day 1 Onsite Needs to be proficient in English + Spanish and Portuguese If any previously submitted candidates have this skill let us know. About ...

CarGurus

IT Service Desk Analyst

Boston, MA · On-site

Role overview CarGurus is hiring an IT Service Desk Analyst to join our IT Team. We are looking for a versatile, analytical, and enthusiastic Engineer who will work closely with business and IT teams ...

Moneycorp

IT Service Desk Engineer

Stamford, CT · Hybrid

The IT Service Desk Engineer role presents an exciting opportunity for individuals either embarking on their careers in Technology or looking to build on their existing IT experience. This role ...

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Weekend It Service Desk Supervisor information

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$36.5K

$94.5K

$157K

How much do weekend it service desk supervisor jobs pay per year?

As of Jun 12, 2026, the average yearly pay for weekend it service desk supervisor in the United States is $94,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $112,500.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by a Weekend IT Service Desk Supervisor, and how can they be addressed?

As a Weekend IT Service Desk Supervisor, one common challenge is managing high-priority incidents with limited resources since fewer staff are typically available on weekends. Effective communication and prioritization are essential, as is the ability to make quick decisions under pressure. Another challenge is ensuring team motivation and engagement during off-peak hours. Building a supportive team environment and providing clear escalation procedures help maintain service quality and staff morale.

What is the difference between Weekend It Service Desk Supervisor vs Weekend IT Support Technician?

AspectWeekend It Service Desk SupervisorWeekend IT Support Technician
CredentialsTypically requires a bachelor's degree in IT or related field; certifications like CompTIA A+ or Network+ are commonUsually requires an associate degree or relevant certifications; CompTIA A+ is often preferred
Work EnvironmentSupervises support team, manages escalations, and oversees service quality during weekendsProvides technical support directly to users, troubleshooting hardware/software issues during weekends
Employer & Industry UsageUsed in IT departments across various industries, especially in organizations with 24/7 support needsCommon in IT service providers, corporate IT departments, and help desks operating on weekends

The Weekend It Service Desk Supervisor focuses on managing support teams and ensuring service quality during weekends, while the Weekend IT Support Technician provides hands-on technical support to users. Both roles require relevant IT certifications and are vital in organizations offering weekend IT support services.

What are the key skills and qualifications needed to thrive as a Weekend IT Service Desk Supervisor, and why are they important?

To thrive as a Weekend IT Service Desk Supervisor, you need solid technical troubleshooting skills, experience in IT support, and often a relevant degree or certifications like CompTIA A+ or ITIL. Familiarity with ticketing systems (e.g., ServiceNow), remote support tools, and knowledge base platforms is commonly required. Strong leadership, problem-solving, and communication skills help you manage a team and interact effectively with end users. These abilities are essential for ensuring consistent IT support, swift issue resolution, and effective team performance during critical weekend hours.

What are Weekend IT Service Desk Supervisors?

Weekend IT Service Desk Supervisors oversee the operations of the IT service desk during weekends, ensuring that technical support is available and efficient for users. They manage a team of IT support staff, handle escalated technical issues, and make sure service level agreements (SLAs) are met. Their responsibilities often include scheduling, training staff, monitoring ticket queues, and reporting on performance metrics. This role is crucial for organizations that require uninterrupted IT support outside of standard business hours.
More about Weekend It Service Desk Supervisor jobs
What are the most commonly searched types of It Service Desk Supervisor jobs? The most popular types of It Service Desk Supervisor jobs are:
What job categories do people searching Weekend It Service Desk Supervisor jobs look for? The top searched job categories for Weekend It Service Desk Supervisor jobs are:
Weekend It Service Desk Supervisor jobs near you
Infographic showing various Weekend It Service Desk Supervisor job openings in the United States as of June 2026, with employment types broken down into 63% Full Time, 5% Part Time, and 32% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $94,518 per year, or $45.4 per hour.
IT Service Desk Lead

IT Service Desk Lead

Honda

Marysville, OH

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

What Makes a Honda, is Who Makes a Honda

Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint."

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future!

Job Purpose

We are seeking an experienced IT Service Desk Lead to act as the primary interface between business stakeholders, IT operations, and managed service providers. This role ensures seamless IT service delivery, strong change governance, and high-quality support operations while driving continuous improvement across Service Desk processes.

Key Accountabilities
  • Serve as the primary liaison between Service Desk, business units, and affiliate organizations
  • Lead Major Incident Management (SEV1/SEV2), including stakeholder communication and resolution coordination
  • Administer and facilitate Change Advisory Board (CAB) governance processes
  • Drive Service Desk readiness for system, process, and organizational changes
  • Monitor vendor performance, SLAs, and continuous improvement initiatives
  • Support ITIL-aligned processes across Incident, Change, and Knowledge Management
  • Partner with project teams to enable smooth transition into production support
  • Develop training, communication, and knowledge strategies for support teams
Qualifications, Experience, and Skills
  • A Bachelor's level degree in a STEM field of study or equivalent relevant work experience, along with certifications.
  • 5 to 8 years in IT Service Management / Service Desk / IT Operations
  • Experience in major incident management, CAB/change governance, and vendor management
  • Strong understanding of ITIL frameworks and service delivery models
  • Proven ability to work across business, IT, and vendor stakeholders
  • Excellent communication, facilitation, and analytical skills
  • Highly desirables: ITIL certification, Agile/Lean methodologies
Workstyle
  • This is an onsite job. One remote workday per week may be possible with prior departmental approval
Visa Sponsorship Issues
  • This position is not eligible for work visa sponsorship.
    • Relocation Assistance
    • Not eligible
    What Differentiates Honda and Make Us an Employer of Choice?

    Total Rewards:

    • Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
    • Paid Overtime
    • Regional Bonus (when applicable)
    • Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
    • Paid time off, including vacation, holidays, shutdown
    • Company Paid Short-Term and Long-Term Disability
    • 401(K) Plan with company match + additional contribution

    Career Growth:

    • Advancement Opportunities
    • Career Mobility
    • Education Reimbursement for Continued Learning
    • Training and Development programs

    Additional Offerings:

    • Tuition Assistance & Student Loan Repayment
    • Lifestyle Account
    • Childcare Reimbursement Account
    • Elder Care Support
    • Wellbeing Program
    • Community Service and Engagement Programs
    • Product Programs

    Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

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