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From Home It Service Desk Supervisor Jobs (NOW HIRING)

Fawkes IDM

IT Service Desk Supervisor

Washington, DC

$110K - $130K/yr

Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk. * Supervising the DC ...

PIPESTONE

IT Service Desk Lead

Pipestone, MN · On-site

$65K - $80K/yr

Previous leadership, supervisory, or team management experience within IT support * Strong customer ... If you're ready to lead by example and make a meaningful impact, we'd love to hear from you ...

hendersonco

Service Desk Supervisor

Kansas City, MO

This individual partners with leadership to mature the service desk from reactive support to a ... Experience working within structured IT service management environments, including alignment to ...

Ubertal Inc

IT Service Desk Technician

Atlanta, GA · On-site

Position Title: IT Service Desk Technician Location: Atlanta, GA Engagement Type: Contract Work Mode: Hybrid Duration: ~10 Months (08/24/2026 - 06/30/2027) Interview Type: Webcam or In-Person Role ...

Henderson Engineers

Service Desk Supervisor

Lenexa, KS · On-site

This individual partners with leadership to mature the service desk from reactive support to a ... Experience working within structured IT service management environments, including alignment to ...

CarGurus

IT Service Desk Analyst

Boston, MA · On-site

Role overview CarGurus is hiring an IT Service Desk Analyst to join our IT Team. We are looking for ... Your audience will be wildly multifaceted from C level executives, to engineers, to our sales team.

Realty Income

IT Service Desk Analyst

San Diego, CA

$27.65 - $34.19/hr

From the boardroom to the breakroom, our team members make a difference every day. Position Overview: Reporting to the IT Service Desk Manager, the IT Service Desk Analyst delivers technical support ...

CarGurus

IT Service Desk Analyst

Boston, MA · On-site

That includes everything from the sale of an old car to the financing, purchase, and delivery of a ... Role overview CarGurus is hiring an IT Service Desk Analyst to join our IT Team. We are looking for ...

Belcan

IT Service Desk Analyst - Level 1

Raleigh, NC

$26 - $28/hr

Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs ...

OTJ Architects, Inc.

IT Service Desk Lead

Washington, DC · Hybrid

$75K - $90K/yr

IT Service Desk Lead HYBRID -candidate must be able to come into DC office two-three days a week The Service Desk Lead a\s responsible for day-to-day IT support operations and escalation management ...

Kuehne + Nagel

IT Service Desk Expert

Naugatuck, CT · On-site

$38.46 - $43.27/hr

Kuehne+Nagel is seeking an experienced IT Service Desk Expert to deliver advanced technical support ... Individual pay may vary from the target range and is determined by a number of factors including ...

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From Home It Service Desk Supervisor information

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How much do from home it service desk supervisor jobs pay per year?

As of Aug 24, 2026, the average yearly pay for from home it service desk supervisor in the United States is $94,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $112,500.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of It Service Desk Supervisor jobs?

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From Home It Service Desk Supervisor jobs near you
Infographic showing various From Home It Service Desk Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $94,518 per year, or $45.4 per hour.

IT Service Desk Supervisor

Washington, DC

Fawkes IDM
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Fawkes IDMexternal

$110K - $130K/yr

Full-time

Re-posted 6 days ago

Job description

Responsibilities:

  • Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk.
  • Supervising the DC Service Desk team.
  • Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved).
  • Scheduling the firm's Service Desk resources as needed to maintain the timely handling of support issues in a 24/7 environment.
  • Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support.
  • Providing career development guidance to staff and recommending training paths.
  • Performing administrative duties related to the processing of all leave requests, timecards, and annual reviews in a timely manner.
  • Identifying, recommending, and documenting procedures and processing improvements related to IT service delivery and problem resolution.
  • Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support Services for ways to reduce recurring issues.
  • Reviewing, editing, and maintaining support services knowledge database.
  • Providing feedback to the Training Manager to ensure training programs meet the needs of the firm's end users.
  • Supervising planning and management of location specific projects; i.e., laptop replacement.
  • Collaborating with other Directors, Managers and Supervisors to ensure that departmental and firm projects are completed efficiently.

Requirements

  • Four year college degree required
  • 6+ years experience in providing end-user support; 3+ years supervisory experience in a Help Desk or Service Desk environment.
  • Knowledge and experience with law firm specific applications is required.
  • Previous employment in a law firm or legal department is preferred.
  • Extensive experience in computer and mobile device Operating systems, Application Software, Computer Hardware, Remote Access and Network connectivity.
  • Flexibility to work additional hours, as necessary

Benefits

The anticipated base salary for this position is $110,000 to $130,000

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About Fawkes IDM

Sourced by ZipRecruiter

Fawkes IDM (Individual Development & Management) has the experience to effectively reduce the time you spend on the hiring process. It offers flexible contracts to partner with our clients including Direct Hire Placement, Retained Executive Search, and Consulting models. By combining industry experts with an experienced, Multidisciplinary team, Fawkes IDM is able to evaluate candidates at both a strategic and technical level to deliver exceptional results. ​ Currently specializes in finding and sourcing professionals across financial institutions, health care, retail, operations, consultancies, and more. ​

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Philadelphia, PA, US

Year founded

2016

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