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Overnight It Service Desk Supervisor Jobs (NOW HIRING)

Fawkes IDM

IT Service Desk Supervisor

Washington, DC · On-site

$110K - $130K/yr

Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk. * Supervising the DC ...

Lincoln Electric System

$107K - $134K/yr

Job Title IT Service Desk Supervisor Employment Type Starting Pay Range Posting Date FULL-TIME $107,342.00 - $134,178.00 8/11/2026 Employment Classification Division Closing Date Regular Technology ...

NEOGOV

IT Service Desk Supervisor

Fort Myers, FL · On-site

NEOGOV is seeking an IT Service Desk Supervisor to lead a high-performing team in providing technical support for the Agency. The role involves managing daily operations, refining service delivery ...

Balchem

IT Service Desk Lead

Montvale, NJ · On-site

$90K - $115K/yr

This role supervises and supports a team of Service Desk Technicians, and ensures the team meets a high standard of customer service. The IT Service Desk Team Lead will work closely with IT ...

Balchem

IT Service Desk Lead

Montvale, NJ · On-site

$90K - $115K/yr

This role supervises and supports a team of Service Desk Technicians, and ensures the team meets a high standard of customer service. The IT Service Desk Team Lead will work closely with IT ...

Balchem

IT Service Desk Lead

Montvale, NJ · On-site

$90 - $115/hr

This role supervises and supports a team of Service Desk Technicians, and ensures the team meets a high standard of customer service. The IT Service Desk Team Lead will work closely with IT ...

Balchem Corporation

IT Service Desk Lead

Montvale, NJ · On-site

$90K - $115K/yr

This role supervises and supports a team of Service Desk Technicians, and ensures the team meets a high standard of customer service. The IT Service Desk Team Lead will work closely with IT ...

PIPESTONE

IT Service Desk Lead

Sioux Falls, SD

$65K - $80K/yr

IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on ... Previous leadership, supervisory, or team management experience within IT support * Strong customer ...

JW Affinity IT

IT Service Desk Analyst

Cincinnati, OH · On-site

$16 - $17/hr

The IT Service Desk Analyst is a hands-on position responsible for working with cross-functional groups within the organization to support client computing, printing and telecommunications needs.

Integral Services Company

IT Service Desk Lead

Vienna, VA · On-site

$130K - $145K/yr

Qualifications Required: • Bachelor's Degree in Information Technology, Computer Science or related field. • 8+ years of IT Service Desk or IT operations experience, including supervisory ...

Markel

Supervisor Service Desk

Richmond, VA · On-site

... Apply IT service management (ITSM) principles and ITIL best practices to ensure service desk ... Required : • Experience supervising staff, leading teams, or coordinating day-to-day operational ...

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Overnight It Service Desk Supervisor information

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$36.5K

$94.5K

$157K

How much do overnight it service desk supervisor jobs pay per year?

As of Aug 26, 2026, the average yearly pay for overnight it service desk supervisor in the United States is $94,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $112,500.00 per year, depending on experience, location, and employer.

What is the difference between Overnight It Service Desk Supervisor vs Overnight Help Desk Technician?

AspectOvernight It Service Desk SupervisorOvernight Help Desk Technician
CertificationsITIL, CompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervisory role overseeing team operationsTechnical support providing end-user assistance
Employer UsageIT departments, managed service providersHelp desk support centers, IT support teams

The Overnight It Service Desk Supervisor typically manages support teams, ensuring service quality and handling escalations, requiring leadership skills and certifications. In contrast, the Overnight Help Desk Technician focuses on resolving technical issues directly for users, with a primary emphasis on technical knowledge and customer support. Both roles operate during overnight shifts within IT support environments but differ in responsibilities and scope.

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What are the most commonly searched types of It Service Desk Supervisor jobs?

The most popular types of It Service Desk Supervisor jobs are:

What job categories do people searching Overnight It Service Desk Supervisor jobs look for?

The top searched job categories for Overnight It Service Desk Supervisor jobs are:

Overnight It Service Desk Supervisor jobs near you
Infographic showing various Overnight It Service Desk Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $94,518 per year, or $45.4 per hour.

IT Service Desk Supervisor

Washington, DC • On-site

Fawkes IDM
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Fawkes IDMexternal

$110K - $130K/yr

Full-time

Re-posted 8 days ago

Job description

Responsibilities:
  • Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk.
  • Supervising the DC Service Desk team.
  • Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved).
  • Scheduling the firm's Service Desk resources as needed to maintain the timely handling of support issues in a 24/7 environment.
  • Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support.
  • Providing career development guidance to staff and recommending training paths.
  • Performing administrative duties related to the processing of all leave requests, timecards, and annual reviews in a timely manner.
  • Identifying, recommending, and documenting procedures and processing improvements related to IT service delivery and problem resolution.
  • Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support Services for ways to reduce recurring issues.
  • Reviewing, editing, and maintaining support services knowledge database.
  • Providing feedback to the Training Manager to ensure training programs meet the needs of the firm's end users.
  • Supervising planning and management of location specific projects; i.e., laptop replacement.
  • Collaborating with other Directors, Managers and Supervisors to ensure that departmental and firm projects are completed efficiently.

Requirements
  • Four year college degree required
  • 6+ years experience in providing end-user support; 3+ years supervisory experience in a Help Desk or Service Desk environment.
  • Knowledge and experience with law firm specific applications is required.
  • Previous employment in a law firm or legal department is preferred.
  • Extensive experience in computer and mobile device Operating systems, Application Software, Computer Hardware, Remote Access and Network connectivity.
  • Flexibility to work additional hours, as necessary

Benefits
The anticipated base salary for this position is $110,000 to $130,000
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About Fawkes IDM

Sourced by ZipRecruiter

Fawkes IDM (Individual Development & Management) has the experience to effectively reduce the time you spend on the hiring process. It offers flexible contracts to partner with our clients including Direct Hire Placement, Retained Executive Search, and Consulting models. By combining industry experts with an experienced, Multidisciplinary team, Fawkes IDM is able to evaluate candidates at both a strategic and technical level to deliver exceptional results. ​ Currently specializes in finding and sourcing professionals across financial institutions, health care, retail, operations, consultancies, and more. ​

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Philadelphia, PA, US

Year founded

2016

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