Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk. * Supervising the DC ...
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk. * Supervising the DC ...
IT Service Desk Supervisor
Akron, OH · On-site
The Service Desk Supervisor will oversee the daily operations of the IT Service Desk team, ensuring efficient handling of incidents and service requests while delivering exceptional customer support.
IT Service Desk Supervisor
Akron, OH · On-site
The Service Desk Supervisor will oversee the daily operations of the IT Service Desk team, ensuring efficient handling of incidents and service requests while delivering exceptional customer support.
IT Service Desk Supervisor
Columbus, OH · On-site
We are currently seeking an IT Service Desk Supervisor responsible for leading the daily operations of the IT Service Desk and ensuring high-quality technical support to end users across the ...
IT Service Desk Supervisor
Columbus, OH · On-site
We are currently seeking an IT Service Desk Supervisor responsible for leading the daily operations of the IT Service Desk and ensuring high-quality technical support to end users across the ...
IT Service Desk Supervisor
Fort Myers, FL · On-site
NEOGOV is seeking an IT Service Desk Supervisor to lead a high-performing team in providing technical support for the Agency. The role involves managing daily operations, refining service delivery ...
IT Service Desk Supervisor
Fort Myers, FL · On-site
NEOGOV is seeking an IT Service Desk Supervisor to lead a high-performing team in providing technical support for the Agency. The role involves managing daily operations, refining service delivery ...
IT Service Desk Supervisor
Colorado Springs, CO · On-site
$93K - $108K/yr
The IT Service Desk Supervisor's role is to lead and continuously improve IT Service Desk operations by developing team members, driving service quality, coordinating major incident response ...
New
IT Service Desk Supervisor
Colorado Springs, CO · On-site
$93K - $108K/yr
The IT Service Desk Supervisor's role is to lead and continuously improve IT Service Desk operations by developing team members, driving service quality, coordinating major incident response ...
New
Manager, IT Service Desk
New York, NY · On-site
$160K - $189K/yr
Information Technology SUPERVISOR: Director, IT Service Desk LOCATION: 2 Broadway, New York, NY 10004 HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required This position is eligible for ...
Manager, IT Service Desk
New York, NY · On-site
$160K - $189K/yr
Information Technology SUPERVISOR: Director, IT Service Desk LOCATION: 2 Broadway, New York, NY 10004 HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required This position is eligible for ...
Manager, IT Service Desk
$160K - $189K/yr
Information Technology SUPERVISOR: Director, IT Service Desk LOCATION: 2 Broadway, New York, NY 10004 HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required This position is eligible for ...
Manager, IT Service Desk
$160K - $189K/yr
Information Technology SUPERVISOR: Director, IT Service Desk LOCATION: 2 Broadway, New York, NY 10004 HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required This position is eligible for ...
Manager, IT Service Desk
New York, NY · On-site
$160K - $189K/yr
Information Technology SUPERVISOR: Director, IT Service Desk LOCATION : 2 Broadway, New York, NY 10004 HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required This position is eligible for ...
Manager, IT Service Desk
New York, NY · On-site
$160K - $189K/yr
Information Technology SUPERVISOR: Director, IT Service Desk LOCATION : 2 Broadway, New York, NY 10004 HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required This position is eligible for ...
Plant IT Service Desk Supervisor
$62K - $94K/yr
The IT Service Desk Supervisor is responsible to supervise a team of IT Desktop Support Technicians while staying deeply involved in frontline support yourself. You'll be the local face of IT for the ...
Plant IT Service Desk Supervisor
$62K - $94K/yr
The IT Service Desk Supervisor is responsible to supervise a team of IT Desktop Support Technicians while staying deeply involved in frontline support yourself. You'll be the local face of IT for the ...
Help Desk Supervisor
Boston, MA · On-site
$40 - $45/hr
Strong understanding of IT service management principles and SLA compliance. * Experience analyzing ... Help Desk Supervisor, Service Desk Supervisor, Service Desk Manager, Help Desk Manager, IT Support ...
Help Desk Supervisor
Boston, MA · On-site
$40 - $45/hr
Strong understanding of IT service management principles and SLA compliance. * Experience analyzing ... Help Desk Supervisor, Service Desk Supervisor, Service Desk Manager, Help Desk Manager, IT Support ...
IT Service Desk Lead
Lancaster, PA · On-site
The IT Service Desk Lead plays a critical role in providing day-to-day support to High's end users ... Previous experience in a lead/supervisory role * Must have working knowledge and prior experience ...
IT Service Desk Lead
Lancaster, PA · On-site
The IT Service Desk Lead plays a critical role in providing day-to-day support to High's end users ... Previous experience in a lead/supervisory role * Must have working knowledge and prior experience ...
IT Service Desk Lead
Montvale, NJ · On-site
$90K - $115K/yr
This role supervises and supports a team of Service Desk Technicians, and ensures the team meets a high standard of customer service. The IT Service Desk Team Lead will work closely with IT ...
IT Service Desk Lead
Montvale, NJ · On-site
$90K - $115K/yr
This role supervises and supports a team of Service Desk Technicians, and ensures the team meets a high standard of customer service. The IT Service Desk Team Lead will work closely with IT ...
IT Service Desk Lead
Lancaster, PA · On-site
The IT Service Desk Lead plays a critical role in providing day-to-day support to High's end users ... Previous experience in a lead/supervisory role * Must have working knowledge and prior experience ...
IT Service Desk Lead
Lancaster, PA · On-site
The IT Service Desk Lead plays a critical role in providing day-to-day support to High's end users ... Previous experience in a lead/supervisory role * Must have working knowledge and prior experience ...
IT Service Desk Lead
Brandon, SD · On-site
$65K - $80K/yr
IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on ... Previous leadership, supervisory, or team management experience within IT support * Strong customer ...
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IT Service Desk Lead
Brandon, SD · On-site
$65K - $80K/yr
IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on ... Previous leadership, supervisory, or team management experience within IT support * Strong customer ...
IT Service Desk Lead
Philadelphia, PA · On-site
The IT Service Desk Lead is a senior role in the IT Systems Support group. This role, positioned between IT management and service desk staff, is responsible for supporting and mentoring Service Desk ...
IT Service Desk Lead
Philadelphia, PA · On-site
The IT Service Desk Lead is a senior role in the IT Systems Support group. This role, positioned between IT management and service desk staff, is responsible for supporting and mentoring Service Desk ...
The IT Service Desk Lead is a senior role in the IT Systems Support group. This role, positioned between IT management and service desk staff, is responsible for supporting and mentoring Service Desk ...
The IT Service Desk Lead is a senior role in the IT Systems Support group. This role, positioned between IT management and service desk staff, is responsible for supporting and mentoring Service Desk ...
We are seeking an experienced IT Service Desk Supervisor to lead daily operations of a high-performing IT support team in a hybrid work environment. This role liaises with stakeholders of all levels ...
We are seeking an experienced IT Service Desk Supervisor to lead daily operations of a high-performing IT support team in a hybrid work environment. This role liaises with stakeholders of all levels ...
IT Service Desk Manager
Cincinnati, OH · On-site
The IT Service Desk Manager is responsible for providing leadership for the IT Service Desk staff and operations. This individual is also responsible for IT customer satisfaction and desktop ...
IT Service Desk Manager
Cincinnati, OH · On-site
The IT Service Desk Manager is responsible for providing leadership for the IT Service Desk staff and operations. This individual is also responsible for IT customer satisfaction and desktop ...
Minimum 5 years of IT service desk, desktop support, or IT operations experience. * Experience supervising or leading Tier 1 or Tier 2 support teams. * Experience managing ticket queues, escalations ...
Minimum 5 years of IT service desk, desktop support, or IT operations experience. * Experience supervising or leading Tier 1 or Tier 2 support teams. * Experience managing ticket queues, escalations ...
IT Service Desk Lead
Fort Belvoir, VA · On-site
$130K - $145K/yr
Bachelor's Degree in Information Technology, Computer Science or related field. * 8+ years of IT Service Desk or IT operations experience, including supervisory responsibilities. * Active TS/SCI ...
IT Service Desk Lead
Fort Belvoir, VA · On-site
$130K - $145K/yr
Bachelor's Degree in Information Technology, Computer Science or related field. * 8+ years of IT Service Desk or IT operations experience, including supervisory responsibilities. * Active TS/SCI ...
Overnight It Service Desk Supervisor information
See salary details
$36.5K - $47.5K
6% of jobs
$47.5K - $58.4K
6% of jobs
$58.4K - $69.4K
9% of jobs
$71.5K is the 25th percentile. Wages below this are outliers.
$69.4K - $80.3K
19% of jobs
The median wage is $87.4K / yr.
$80.3K - $91.3K
15% of jobs
$91.3K - $102.2K
12% of jobs
$108.5K is the 75th percentile. Wages above this are outliers.
$102.2K - $113.2K
14% of jobs
$113.2K - $124.1K
5% of jobs
$124.1K - $135.1K
5% of jobs
$135.1K - $146K
5% of jobs
$146K - $157K
3% of jobs
$36.5K
$94.5K
$157K
How much do overnight it service desk supervisor jobs pay per year?
What is the difference between Overnight It Service Desk Supervisor vs Overnight Help Desk Technician?
| Aspect | Overnight It Service Desk Supervisor | Overnight Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+, Network+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Supervisory role overseeing team operations | Technical support providing end-user assistance |
| Employer Usage | IT departments, managed service providers | Help desk support centers, IT support teams |
The Overnight It Service Desk Supervisor typically manages support teams, ensuring service quality and handling escalations, requiring leadership skills and certifications. In contrast, the Overnight Help Desk Technician focuses on resolving technical issues directly for users, with a primary emphasis on technical knowledge and customer support. Both roles operate during overnight shifts within IT support environments but differ in responsibilities and scope.
What are the most commonly searched types of It Service Desk Supervisor jobs?
The most popular types of It Service Desk Supervisor jobs are:
What job categories do people searching Overnight It Service Desk Supervisor jobs look for?
The top searched job categories for Overnight It Service Desk Supervisor jobs are:

IT Service Desk Supervisor
Washington, DC
Full-time
Re-posted 10 days ago
Job description
Responsibilities:
- Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk.
- Supervising the DC Service Desk team.
- Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved).
- Scheduling the firm's Service Desk resources as needed to maintain the timely handling of support issues in a 24/7 environment.
- Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support.
- Providing career development guidance to staff and recommending training paths.
- Performing administrative duties related to the processing of all leave requests, timecards, and annual reviews in a timely manner.
- Identifying, recommending, and documenting procedures and processing improvements related to IT service delivery and problem resolution.
- Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support Services for ways to reduce recurring issues.
- Reviewing, editing, and maintaining support services knowledge database.
- Providing feedback to the Training Manager to ensure training programs meet the needs of the firm's end users.
- Supervising planning and management of location specific projects; i.e., laptop replacement.
- Collaborating with other Directors, Managers and Supervisors to ensure that departmental and firm projects are completed efficiently.
About Fawkes IDM
Sourced by ZipRecruiter
Fawkes IDM (Individual Development & Management) has the experience to effectively reduce the time you spend on the hiring process. It offers flexible contracts to partner with our clients including Direct Hire Placement, Retained Executive Search, and Consulting models. By combining industry experts with an experienced, Multidisciplinary team, Fawkes IDM is able to evaluate candidates at both a strategic and technical level to deliver exceptional results. Currently specializes in finding and sourcing professionals across financial institutions, health care, retail, operations, consultancies, and more.
Industry
Recruiting and staffing services
Company size
1 - 10 Employees
Headquarters location
Philadelphia, PA, US
Year founded
2016