Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk. * Supervising the DC ...
Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk. * Supervising the DC ...
IT Service Desk Supervisor
Akron, OH · On-site
Description The Service Desk Supervisor will oversee the daily operations of the IT Service Desk team, ensuring efficient handling of incidents and service requests while delivering exceptional ...
IT Service Desk Supervisor
Akron, OH · On-site
Description The Service Desk Supervisor will oversee the daily operations of the IT Service Desk team, ensuring efficient handling of incidents and service requests while delivering exceptional ...
Supervisor Service Desk
Richmond, VA · On-site
The Markel Service Desk is a critical component of our organization's IT infrastructure. It serves ... All full-time employees have the option to select from multiple health, dental and vision insurance ...
Supervisor Service Desk
Richmond, VA · On-site
The Markel Service Desk is a critical component of our organization's IT infrastructure. It serves ... All full-time employees have the option to select from multiple health, dental and vision insurance ...
IT Service Desk Supervisor
Denton, TX · On-site
$40K/yr
Title: IT Service Desk Supervisor Employee Classification: IT Service Desk Supervisor Campus: University of North Texas Division: UNT-Provost SubDivision-Department: UNT-Col of Merch, Hosp & Tour ...
IT Service Desk Supervisor
Denton, TX · On-site
$40K/yr
Title: IT Service Desk Supervisor Employee Classification: IT Service Desk Supervisor Campus: University of North Texas Division: UNT-Provost SubDivision-Department: UNT-Col of Merch, Hosp & Tour ...
Sr. IT Service Desk Technician
San Diego, CA · On-site
$24.23 - $33.39/hr
Notify IT Service Desk Manager and IT Service Desk Supervisor of any changes within Information Technology that may cause a change in escalation, major outage, server issue, major move, and/or ...
Sr. IT Service Desk Technician
San Diego, CA · On-site
$24.23 - $33.39/hr
Notify IT Service Desk Manager and IT Service Desk Supervisor of any changes within Information Technology that may cause a change in escalation, major outage, server issue, major move, and/or ...
IT Service Desk Tech 3
Tallahassee, FL · On-site
Any other tasks as assigned by the IT Service Desk Manager and Or IT Service Desk Supervisor SKILLS AND QUALIFICATIONS: * Relevant associate degree or 2+ years' experience in related field
IT Service Desk Tech 3
Tallahassee, FL · On-site
Any other tasks as assigned by the IT Service Desk Manager and Or IT Service Desk Supervisor SKILLS AND QUALIFICATIONS: * Relevant associate degree or 2+ years' experience in related field
Plant IT Service Desk Supervisor
Warsaw, IN · On-site
$62K - $94K/yr
The IT Service Desk Supervisor is responsible to supervise a team of IT Desktop Support Technicians while staying deeply involved in frontline support yourself. You'll be the local face of IT for the ...
Plant IT Service Desk Supervisor
Warsaw, IN · On-site
$62K - $94K/yr
The IT Service Desk Supervisor is responsible to supervise a team of IT Desktop Support Technicians while staying deeply involved in frontline support yourself. You'll be the local face of IT for the ...
Plant IT Service Desk Supervisor
Warsaw, IN · On-site
$62K - $94K/yr
The IT Service Desk Supervisor is responsible to supervise a team of IT Desktop Support Technicians while staying deeply involved in frontline support yourself. You'll be the local face of IT for the ...
Plant IT Service Desk Supervisor
Warsaw, IN · On-site
$62K - $94K/yr
The IT Service Desk Supervisor is responsible to supervise a team of IT Desktop Support Technicians while staying deeply involved in frontline support yourself. You'll be the local face of IT for the ...
IT Service Desk Lead
$65K - $80K/yr
IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on ... Previous leadership, supervisory, or team management experience within IT support * Strong customer ...
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IT Service Desk Lead
$65K - $80K/yr
IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on ... Previous leadership, supervisory, or team management experience within IT support * Strong customer ...
New
IT Service Desk Lead
Pipestone, MN · On-site
... supervisory, or team management experience within IT support Strong customer service mindset and ... Desk, Service Desk, or Desktop Support team Knowledge of endpoint management, device imaging ...
New
IT Service Desk Lead
Pipestone, MN · On-site
... supervisory, or team management experience within IT support Strong customer service mindset and ... Desk, Service Desk, or Desktop Support team Knowledge of endpoint management, device imaging ...
New
IT Service Desk Lead
Pipestone, MN · On-site
... supervisory, or team management experience within IT support • ️ Strong customer service ... Desk, or Desktop Support team ⭐ Knowledge of endpoint management, device imaging, software ...
New
IT Service Desk Lead
Pipestone, MN · On-site
... supervisory, or team management experience within IT support • ️ Strong customer service ... Desk, or Desktop Support team ⭐ Knowledge of endpoint management, device imaging, software ...
New
IT Service Desk Lead
$65K - $80K/yr
IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on ... Previous leadership, supervisory, or team management experience within IT support * Strong customer ...
New
Quick apply
IT Service Desk Lead
$65K - $80K/yr
IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on ... Previous leadership, supervisory, or team management experience within IT support * Strong customer ...
New
IT Service Desk Technician
Pittsburgh, PA · On-site
General information Job Posting Title IT Service Desk Technician Date Monday, June 15, 2026 City Pittsburgh State PA Country United States Working time Full-time Description & Requirements Maximus is ...
IT Service Desk Technician
Pittsburgh, PA · On-site
General information Job Posting Title IT Service Desk Technician Date Monday, June 15, 2026 City Pittsburgh State PA Country United States Working time Full-time Description & Requirements Maximus is ...
The IT Service Desk Specialist Team Supervisor, in our IT Shared Services (ITSS) team, provides leadership and support to the service desk specialist technicians and assists the Service Desk Manager ...
The IT Service Desk Specialist Team Supervisor, in our IT Shared Services (ITSS) team, provides leadership and support to the service desk specialist technicians and assists the Service Desk Manager ...
About the role The IT Service Desk Associate works well independently or in a group setting ... Health, dental and vision insurance coverage, paid holidays and paid time off for full-time ...
About the role The IT Service Desk Associate works well independently or in a group setting ... Health, dental and vision insurance coverage, paid holidays and paid time off for full-time ...
IT Service Desk Lead
Vienna, VA · On-site
$130K - $145K/yr
Qualifications Required: • Bachelor's Degree in Information Technology, Computer Science or related field. • 8+ years of IT Service Desk or IT operations experience, including supervisory ...
IT Service Desk Lead
Vienna, VA · On-site
$130K - $145K/yr
Qualifications Required: • Bachelor's Degree in Information Technology, Computer Science or related field. • 8+ years of IT Service Desk or IT operations experience, including supervisory ...
IT Service Desk Engineer
$38 - $43/hr
Information Technology Status: Full-Time/Non-Union Pay Rate: $38-$43 FLSA: Non-Exempt Reports to ... Supervisory Responsibilities • This role will have no supervisory responsibilities Basic ...
IT Service Desk Engineer
$38 - $43/hr
Information Technology Status: Full-Time/Non-Union Pay Rate: $38-$43 FLSA: Non-Exempt Reports to ... Supervisory Responsibilities • This role will have no supervisory responsibilities Basic ...
PR · On-site
As a player-coach, the Lead supervises a team of IT Service Desk Analysts I, providing strategic direction, mentorship, and support to ensure consistent service excellence. The Lead is responsible ...
Quick apply
PR · On-site
As a player-coach, the Lead supervises a team of IT Service Desk Analysts I, providing strategic direction, mentorship, and support to ensure consistent service excellence. The Lead is responsible ...
IT Service Desk Team Lead
Bethesda, MD · On-site
$83K - $113K/yr
NIH IT Service Desk Team Lead GDIT is currently seeking an IT Service Desk Team Lead in Bethesda, MD to join our team. In this role you will required to develop, lead, and motivate a team of Service ...
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IT Service Desk Team Lead
Bethesda, MD · On-site
$83K - $113K/yr
NIH IT Service Desk Team Lead GDIT is currently seeking an IT Service Desk Team Lead in Bethesda, MD to join our team. In this role you will required to develop, lead, and motivate a team of Service ...
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The IT Service Desk Technician's role provides technical support to all PruittHealth partners and PruittHealth Contractors facing problems related to hardware, software, and networking. They are ...
New
The IT Service Desk Technician's role provides technical support to all PruittHealth partners and PruittHealth Contractors facing problems related to hardware, software, and networking. They are ...
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Full Time It Service Desk Supervisor information
See salary details
$36.5K - $47.5K
6% of jobs
$47.5K - $58.4K
6% of jobs
$58.4K - $69.4K
9% of jobs
$71.5K is the 25th percentile. Wages below this are outliers.
$69.4K - $80.3K
19% of jobs
The median wage is $87.4K / yr.
$80.3K - $91.3K
15% of jobs
$91.3K - $102.2K
12% of jobs
$108.5K is the 75th percentile. Wages above this are outliers.
$102.2K - $113.2K
14% of jobs
$113.2K - $124.1K
5% of jobs
$124.1K - $135.1K
5% of jobs
$135.1K - $146K
5% of jobs
$146K - $157K
3% of jobs
$36.5K
$94.5K
$157K
How much do full time it service desk supervisor jobs pay per year?
As of Aug 1, 2026, the average yearly pay for full time it service desk supervisor in the United States is $94,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $112,500.00 per year, depending on experience, location, and employer.
What is the difference between Full Time It Service Desk Supervisor vs Full Time It Help Desk Technician?
| Aspect | Full Time It Service Desk Supervisor | Full Time It Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+, HDI-Support Center Analyst | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Supervises support team, manages escalations | Provides technical support to end-users |
| Responsibilities | Team management, process improvement, escalation handling | Issue troubleshooting, user support, ticket resolution |
The Full Time It Service Desk Supervisor oversees support teams and manages escalations, requiring leadership skills and certifications like ITIL. In contrast, the Full Time It Help Desk Technician focuses on direct technical support and troubleshooting. Both roles are essential in IT support, but the supervisor has a broader managerial scope.
What cities are hiring for Full Time It Service Desk Supervisor jobs? Cities with the most Full Time It Service Desk Supervisor job openings:
What are the most commonly searched types of It Service Desk Supervisor jobs? The most popular types of It Service Desk Supervisor jobs are:
What states have the most Full Time It Service Desk Supervisor jobs? States with the most job openings for Full Time It Service Desk Supervisor jobs include:
Job description
Responsibilities:
- Overseeing the day-to-day supervision of the firm's Service Desk Analysts to provide quality customer service to all of the firm's staff in support of the firm's IT Service Desk.
- Supervising the DC Service Desk team.
- Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved).
- Scheduling the firm's Service Desk resources as needed to maintain the timely handling of support issues in a 24/7 environment.
- Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support.
- Providing career development guidance to staff and recommending training paths.
- Performing administrative duties related to the processing of all leave requests, timecards, and annual reviews in a timely manner.
- Identifying, recommending, and documenting procedures and processing improvements related to IT service delivery and problem resolution.
- Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support Services for ways to reduce recurring issues.
- Reviewing, editing, and maintaining support services knowledge database.
- Providing feedback to the Training Manager to ensure training programs meet the needs of the firm's end users.
- Supervising planning and management of location specific projects; i.e., laptop replacement.
- Collaborating with other Directors, Managers and Supervisors to ensure that departmental and firm projects are completed efficiently.
About Fawkes IDM
Sourced by ZipRecruiter
Fawkes IDM (Individual Development & Management) has the experience to effectively reduce the time you spend on the hiring process. It offers flexible contracts to partner with our clients including Direct Hire Placement, Retained Executive Search, and Consulting models. By combining industry experts with an experienced, Multidisciplinary team, Fawkes IDM is able to evaluate candidates at both a strategic and technical level to deliver exceptional results. Currently specializes in finding and sourcing professionals across financial institutions, health care, retail, operations, consultancies, and more.
Industry
Recruiting and staffing services
Company size
1 - 10 Employees
Headquarters location
Philadelphia, PA, US
Year founded
2016