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Internship It Service Desk Supervisor Jobs (NOW HIRING)

Description The Service Desk Supervisor will oversee the daily operations of the IT Service Desk team, ensuring efficient handling of incidents and service requests while delivering exceptional ...

The Service Desk Supervisor will oversee the daily operations of the IT Service Desk team, ensuring efficient handling of incidents and service requests while delivering exceptional customer support.

IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on ... Previous leadership, supervisory, or team management experience within IT support * Strong customer ...

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IT Service Desk Analyst

San Diego, CA · On-site

$27.65 - $34.19/hr

A qualified candidate will typically have: * 1+ years of IT Help Desk, Service Desk, Desktop Support, or related internship or professional experience. * Experience supporting Windows operating ...

General information Job Posting Title IT Service Desk Technician Date Monday, June 15, 2026 City Pittsburgh State PA Country United States Working time Full-time Description & Requirements Maximus is ...

The Service Desk Supervisor is a working leader responsible for the day-to-day operation ... Experience working within structured IT service management environments, including alignment to ...

SUMMARY The IT Service Desk Manager is responsible for leading a geographically distributed service desk team- spanning Chicago, New York, and offshore team members - and ensuring the firm's end ...

PR · On-site

As a player-coach, the Lead supervises a team of IT Service Desk Analysts I, providing strategic direction, mentorship, and support to ensure consistent service excellence. The Lead is responsible ...

The IT Service Desk Technician's role provides technical support to all PruittHealth partners and PruittHealth Contractors facing problems related to hardware, software, and networking. They are ...

New

The IT Service Desk Technicians role provides technical support to all PruittHealth partners and PruittHealth Contractors facing problems related to hardware, software, and networking. They are ...

New

IT Service Desk Agent

Tampa, FL

$16 - $20.50/hr

Job Title: IT Service Desk Agent Location: Tampa, FL Job Type: Full-time Summary We are seeking a highly motivated and skilled IT Service Desk Agent to join a rapidly growing team located in Longwood ...

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Internship It Service Desk Supervisor information

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How much do internship it service desk supervisor jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for internship it service desk supervisor in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Internship It Service Desk Supervisor vs It Service Desk Technician?

AspectInternship It Service Desk SupervisorIt Service Desk Technician
CredentialsTypically pursuing or holding an associate's or bachelor's degree in IT or related fieldHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentInternship setting, often in corporate or IT support departmentsHelp desk or support center, providing technical assistance to users
ResponsibilitiesAssisting with supervision, learning support processes, and customer serviceDiagnosing and resolving hardware/software issues, assisting users

The Internship It Service Desk Supervisor role is an entry-level internship focusing on learning supervisory skills and support processes, while the It Service Desk Technician is a more hands-on role dedicated to technical troubleshooting and user support. Both roles are essential in IT support environments but differ mainly in experience level and responsibilities.

What cities are hiring for Internship It Service Desk Supervisor jobs? Cities with the most Internship It Service Desk Supervisor job openings:
What are the most commonly searched types of It Service Desk Supervisor jobs? The most popular types of It Service Desk Supervisor jobs are:
What states have the most Internship It Service Desk Supervisor jobs? States with the most job openings for Internship It Service Desk Supervisor jobs include:
Infographic showing various Internship It Service Desk Supervisor job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

IT Service Desk Supervisor

Babcock & Wilcox

Akron, OH • On-site

Full-time

Re-posted 11 days ago


Babcock & Wilcox rating

8.7

Company rating: 8.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

54th of 487 rated machine equipment manufacturers


Job description

Description
The Service Desk Supervisor will oversee the daily operations of the IT Service Desk team, ensuring efficient handling of incidents and service requests while delivering exceptional customer support. This role is designed for a high-potential leader who will be mentored and developed for future promotion to Service Desk Manager. The ideal candidate demonstrates strong leadership qualities, technical expertise, and a passion for continuous improvement.
Team Leadership & Development
  • Provide coaching, feedback, and training to team members.
  • Act as a role model for leadership and customer service excellence.

Operational Oversight
  • Monitor ticket queues, prioritize workloads, and ensure timely resolution of incidents and requests.
  • Assist in managing escalations and communicate effectively with stakeholders.
  • Maintain accurate documentation and knowledge base articles.

Process Improvement
  • Identify opportunities to streamline workflows and improve service delivery.
  • Participate in ITIL-based process implementation and optimization.
  • Support initiatives for automation and self-service capabilities.

Metrics & Reporting
  • Track and report on SLAs, KPIs, and team performance.
  • Provide insights and recommendations to the Senior Service Desk Manager.

Leadership Development
  • Engage in mentorship and leadership training programs.
  • Participate in strategic planning discussions and shadow managerial responsibilities.
  • Prepare for future transition into a Service Desk Manager role.

This position is part of a structured career development plan. The Service Desk Supervisor will receive mentorship from senior leadership, exposure to managerial responsibilities, and targeted training to prepare for promotion to Service Desk Manager within 18-24 months, based on performance and organizational needs.
Qualifications
• Education: Associate or Bachelor's degree in IT or related field (or equivalent experience).
• Experience:
• 3+ years in IT support roles, with at least 1 year in a supervisory or lead position.
• Certifications: ITIL Foundation (preferred).
• Strong communication and interpersonal skills.
• Ability to lead and motivate a team.
• Familiarity with ITSM tools and service desk operations.
• Problem-solving and analytical mindset.
• Strategic thinking and decision-making.
• Customer-centric approach.
• Ability to manage multiple priorities in a fast-paced environment.
• Continuous improvement mindset.

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