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Internship It Service Desk Supervisor Jobs (NOW HIRING)

Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs ...

IT Service Desk II

Camden, NJ · On-site

$60K - $70K/hr

The Role The IT Service Desk II Analyst provides advanced technical support for end-user computing, collaboration tools, endpoint technologies, and enterprise applications across the US Cold network.

IT Service Desk Expert

Naugatuck, CT · On-site

$38.46 - $43.27/hr

Kuehne+Nagel is seeking an experienced IT Service Desk Expert to deliver advanced technical support across our global organization. This role is responsible for resolving complex IT issues ...

We are seeking an IT Service Desk Tier 1 who possesses a passion for providing quality customer service and strong communication skills. This role will provide Tier 1 technical assistance and support ...

$54K - $84K/yr

Responsibility includes IT Service Desk inbound calls, ticket processing, routing and escalating non-first level resolvable customer inquiries, service requests and incident reports. May assist as a ...

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Upholds standard operating procedures and customer service guidelines relating to remote IT support. Responsibilities: * Field incoming service desk requests from end users via both telephone and ...

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Internship It Service Desk Supervisor information

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$9

$17

$25

How much do internship it service desk supervisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for internship it service desk supervisor in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Internship It Service Desk Supervisor vs It Service Desk Technician?

AspectInternship It Service Desk SupervisorIt Service Desk Technician
CredentialsTypically pursuing or holding an associate's or bachelor's degree in IT or related fieldHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentInternship setting, often in corporate or IT support departmentsHelp desk or support center, providing technical assistance to users
ResponsibilitiesAssisting with supervision, learning support processes, and customer serviceDiagnosing and resolving hardware/software issues, assisting users

The Internship It Service Desk Supervisor role is an entry-level internship focusing on learning supervisory skills and support processes, while the It Service Desk Technician is a more hands-on role dedicated to technical troubleshooting and user support. Both roles are essential in IT support environments but differ mainly in experience level and responsibilities.

What cities are hiring for Internship It Service Desk Supervisor jobs?

Cities with the most Internship It Service Desk Supervisor job openings:

What are the most commonly searched types of It Service Desk Supervisor jobs?

The most popular types of It Service Desk Supervisor jobs are:

What states have the most Internship It Service Desk Supervisor jobs?

States with the most job openings for Internship It Service Desk Supervisor jobs include:

Infographic showing various Internship It Service Desk Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

Service Desk Analyst, Resource Pool, 1st Shift

Self Regional Healthcare

Greenwood, SC

$19.50 - $26.75/hr

Part-time

Re-posted yesterday


Self Regional Healthcare rating

6.8

Company rating: 6.8 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

499th of 891 rated healthcare providers


Job description

8:00AM-5:00PM, Monday-Friday - As needed

Position Summary:

The IT Service Desk Analyst provides front-line technical support for a multi-facility healthcare organization, including hospitals, ambulatory practices, and patient-facing applications such as MyChart. The Analyst is responsible for monitoring IT systems, responding to service desk inquiries, resolving hardware and software issues, and ensuring high-quality support to internal staff and external patients. This position requires strong technical troubleshooting skills, clear communication, and a focus on delivering excellent customer service.

Key Responsibilities:

  • Respond promptly to incoming IT service desk calls, emails, and ticket submissions from hospital staff, ambulatory clinics, and patients.
  • Provide first-level support for a wide range of technologies including desktops, laptops, printers, mobile devices, software applications, and clinical systems.
  • Assist patients with MyChart-related inquiries such as login issues, account setup, password resets, and general navigation.
  • Monitor system consoles and alerts for network or system errors; escalate critical issues to appropriate technical teams as needed.
  • Coordinate and document troubleshooting steps for recurring issues; contribute to knowledge base articles and service documentation.
  • Use judgment and initiative to assess the complexity of issues and determine appropriate resolution steps or escalation paths.
  • Collaborate with other IT team members to ensure timely and effective resolution of incidents and service requests.
  • Inform IT leadership of significant incidents, patterns of concern, or service-impacting events.
  • Maintain detailed and accurate documentation of support activities in the ticketing system.
  • Support onboarding of new users by configuring accounts, devices, and access according to role-based requirements.
  • Perform other related duties as assigned by the Service Desk Supervisor or Director of IT.

Education and Skills Qualifications:

  • Associate’s degree in Information Technology or a related field preferred; equivalent work experience will be considered.
  • 1–2 years of experience in a technical support or service desk role, preferably in a healthcare environment.
  • Familiarity with EHR systems (e.g., Epic) and patient portals (e.g., MyChart) strongly preferred.
  • Excellent verbal and written communication skills, especially when interacting with non-technical users or patients.
  • Demonstrated ability to troubleshoot hardware, software, and network-related issues.
  • Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
  • Customer-focused mindset with a commitment to providing responsive, respectful, and solution-oriented support.

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