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Weekend Customer Success Jobs in Oregon (NOW HIRING)

Purple Rain

Customer Success Manager

OR · On-site

We are a fully distributed team from over 10+ countries. - Build and setup processes for customer success using industry best practises for SaaS - You're the face of our team as you'll be building ...

Compliancy Group LLC.

Customer Success Manager

OR · Remote

$75K - $82K/yr

Our Customer Success Managers are central to that promise. This is a high-volume, relationship-driven role focused on one thing: helping clients get real value from the program they invested in, so ...

Lifted

Customer Success Manager

OR · On-site +1

We're seeking a dynamic Enterprise Customer Success Manager to partner with customers and help them achieve their Talent and Workforce goals using the Lifted platform. This role is ideal for a ...

ACA Group

Customer Success Specialist

Medford, OR · Hybrid

The Customer Success team is highly focused on understanding the needs and ever-evolving priorities of our clients by providing subject matter expertise and best practice support that leverages the ...

Trimble

Customer Success Manager

Lake Oswego, OR · On-site

$53K - $73K/yr

Empower Success: Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the digital transformation of the construction industry? We are looking for a creative ...

McQuade Organization

Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...

McQuade Organization

Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...

McQuade Organization

Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...

Apiiro

Customer Success Manager

OR · On-site +1

About the Team Our Customer Success team owns the post-sale relationship from onboarding through renewal and expansion. Working directly with security leaders, AppSec practitioners, and engineering ...

Lively

Customer Success Manager

OR · On-site +1

About the Role We are looking for an experienced, tech-forward Customer Success Manager Central Time Zone preferred to join our quickly growing team! At Lively, a key differentiator is our customer ...

Trimble

Customer Success Manager

Lake Oswego, OR

Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder who thrives on turning complex software solutions into measurable business value? In this high ...

-ASG-

Director of Customer Success

OR · On-site +1

$145K - $165K/yr

Visual Matrix is looking for a Director of Customer Success to build and lead our Customer Success organization from the ground up. This leader will establish a proactive, commercial Customer Success ...

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Showing results 21-40

All JobsCustomer Success JobsWeekend Customer Success JobsWeekend Customer Success Jobs in Oregon

Weekend Customer Success information

What is the difference between Weekend Customer Success vs Weekend Customer Support?

AspectWeekend Customer SuccessWeekend Customer Support
Primary FocusBuilding long-term client relationships and ensuring customer successProviding technical assistance and resolving immediate customer issues
Required SkillsCommunication, relationship management, product knowledgeTroubleshooting, technical knowledge, problem-solving
Work EnvironmentProactive engagement, strategic planningReactive support, issue resolution
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Weekend Customer Success focuses on fostering ongoing relationships and ensuring clients achieve their goals, while Weekend Customer Support primarily addresses immediate technical issues. Both roles require strong communication skills, but their daily tasks and objectives differ significantly.

What are the most commonly searched types of Customer Success jobs in Oregon?

The most popular types of Customer Success jobs in Oregon are:

What are popular job titles related to Weekend Customer Success jobs in Oregon?

For Weekend Customer Success jobs in Oregon, the most frequently searched job titles are:

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The top searched job categories for Weekend Customer Success jobs in Oregon are:

Weekend Customer Success jobs near you

Customer Success Manager

Purple Rain

OR • On-site

Part-time

Re-posted 21 days ago

Job description

Company Description
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.
Job Description
- Build and setup processes for customer success using industry best practises for SaaS
- You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging,
- You'll enjoy working with our customers to empathise and resolve technical, billing or general support queries with a smile,
- You'll proactively engage newly onboarded customers by ensuring that they're making the most out of our features,
- You are able to notice trends among customer issues and communicate those to the Engineering & Product team,
- You can help us brainstorm and problem-solve ways we can improve our customer experience and implement those initiatives.
- Taking ownership of accounts and managing their onboarding, success, retention, and renewal processes
- Consult regularly with clients to fully understand their needs and actively solve pain points.
- Respond quickly to customer-submitted questions and requests
- Maintain portfolio and monitoring analytics, reports and KPIs
- Solicit references, referrals, and testimonials from customers
- Collaborate with product, marketing, and sales teams to communicate customer needs to design ideal offering/features
- Manage the customer renewal process and identify upsell opportunities
Qualifications
You love multi-tasking. You love knowing that each day is different and you never know exactly what's going to happen. You are excited to find out what the next big thing is in the sales scene. You love being in fast-paced environments where you are constantly learning. And you love helping people.
Previous experience in customer success is a big bonus (even better if in a SaaS startup)
A proven track record of successfully building rapport and relationships with all levels
Excellent writer and communicator
Internet savvy with a strong interest in startups
At least a year of experience in sales or customer success in a software company
Strong knowledge of online software (SaaS) products and services, broadly defined
Account management, project management and problem-solving skills
Passion for building relationships with people
High level of organization and a great attention to detail
Strong presentation skills via phone, online and in person
Ability to learn new concepts quickly
Data driven with appreciation of organization and process
Additional Information
Experience with Inside sales + account management is a plus!
This is a remote position which requires about 2 to 4 hours a day. You are expected to work by taking complete ownership.
Mandatory information to be sent during application
  1. Expected Hourly rate (Take into account this is a long-term position)
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. List of software with which you have experience working with
  6. Any additional skills which we should know about

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