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Weekend Call Center Jobs in Raleigh, NC (NOW HIRING)

Summit BHC

Intake RN - Call Center

Garner, NC · On-site

Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job ... Schedule: 10am-8pm+ working every other weekend! The Intake RN performs the daily operations of ...

Summit BHC

Intake RN - Call Center

Raleigh, NC · On-site

Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job ... Schedule: 10am-8pm+ working every other weekend! The Intake RN performs the daily operations of ...

Summit BHC

Intake RN - Call Center

Garner, NC · On-site

Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job ... Schedule: 10am-8pm+ working every other weekend! The Intake RN performs the daily operations of ...

Ampcus

Call Center Customer Service Professional - IV

Cary, NC · On-site

$15.75 - $20.50/hr

Call Center Customer Service Professional - IV Job Location: Cary, NC Shifts and Hours: * Day Shift: 7:30 AM - 3:30 PM * Swing Shift: 3:30 PM - 12:00 AM * Midnight Shift: 12:00 AM - 8:00 AM Role ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

Ability to work weekends and off hours as necessary to meet customer requirements * Willingness to travel up to 25% of time * Expert Knowledge of Cisco IP telephony and UCC Call Center technologies ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

Ability to work weekends and off hours as necessary to meet customer requirements * Willingness to travel up to 25% of time * Expert Knowledge of Cisco IP telephony and UCC Call Center technologies ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Raleigh, NC

Weekend Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do weekend call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for weekend call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Raleigh, NC?

The most popular types of Call Center jobs in Raleigh, NC are:

What are popular job titles related to Weekend Call Center jobs in Raleigh, NC?

For Weekend Call Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Weekend Call Center jobs in Raleigh, NC look for?

The top searched job categories for Weekend Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Weekend Call Center jobs?

Cities near Raleigh, NC with the most Weekend Call Center job openings:

Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Call Center Customer Service Professional

KellyMitchell Group

Cary, NC • On-site

$24 - $35/hr

Other

Medical, Dental, Vision, Retirement

Re-posted yesterday

Job description

Job Summary
Our client is seeking a Call Center Customer Service Professional to join their team! This position is located in Cary, North Carolina.
Core Responsibilities
  • Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems
  • Managed outbound resolution and initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes
  • Enlist management personnel, specialized support teams, or external repair organizations as necessary to facilitate rapid trouble resolution and minimize downtime
  • Maintain continuous, clear communication with customers, providing timely updates on ticket status, expected resolution times, and final outcomes to ensure a high level of customer satisfaction
Required Skills/Experience (Must-Haves)
  • 7+ years of proven experience in technical support, customer service, or a related service desk environment
  • Must be a US Citizen eligible to obtain and maintain a Public Trust clearance
Preferred Skills/Experience (Nice-to-Haves)
  • Experience diagnosing technical issues
  • Experience educating users
  • Ability to ensure swift and accurate resolutions
Key Competencies & Behaviors
  • Strong organizational skills
  • Time management and multitasking abilities
  • Active listener
Work Environment
  • Location: Cary, North Carolina
  • Hybrid (On-site Tuesday, Wednesday, Thursday | Work from Home Monday, Friday)
  • Operations run 24/7/365. To support this, they operate on three primary shifts:
  • Day Shift: 7:30 AM - 3:30 PM
  • Swing Shift: 3:30 PM - 12:00 AM
  • Midnight Shift: 12:00 AM - 8:00 AM

Compensation & Benefits
  • Pay Range: The approximate pay range for this position is between $24.00 and $35.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
  • Medical, Dental, & Vision Insurance Plans
  • Employee-Owned Profit Sharing (ESOP)
  • 401K offered
About KellyMitchell
At KellyMitchell, our culture is world class. We're movers and shakers! We don't mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

Marketing Disclosure
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.careers.kellymitchell.com/privacy-policy

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