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Freelance Insurance Call Center Jobs in Raleigh, NC

Avcend

Call Center representative

Cary, NC · On-site

$20/hr

Verify insurance and payment information * Identify and report adverse events and product complaints Required Qualifications: * Minimum 1 year of recent call center experience * Excellent verbal and ...

Avcend

Call Center Representative

Cary, NC · On-site

$20.40/hr

Verify insurance and payment information * Identify and report adverse events and product complaints Required Qualifications: * Minimum 1 year of recent call center experience * Excellent verbal and ...

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

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Freelance Insurance Call Center information

Can you be an insurance agent as a side hustle?

A freelance insurance call center agent can often work as a side hustle, provided they meet licensing requirements and manage their schedule accordingly. Many insurance agents work part-time or freelance to supplement their income, but they must adhere to licensing laws and company policies. Skills in communication and familiarity with insurance products are essential for success in this role.

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What is a freelance insurance agent?

A freelance insurance agent is an independent professional who sells insurance policies on a self-employed basis, often working with multiple insurance companies. They typically need relevant licenses, strong sales skills, and the ability to manage their own schedule and client relationships.

How can I make $2000 a week working from home?

A freelance insurance call center agent can potentially earn $2000 weekly by handling a high volume of calls, providing quality customer service, and working flexible hours. Success depends on experience, efficiency, and the ability to secure enough clients or contracts, often requiring strong communication skills and familiarity with insurance products and call center software.

Why do so many insurance agents quit?

Insurance agents often quit due to high competition, inconsistent income, and the pressure to meet sales targets. The job requires strong communication skills, self-motivation, and resilience, which can lead to burnout and turnover if expectations are not managed well.
What are the most commonly searched types of Insurance Call Center jobs in Raleigh, NC? The most popular types of Insurance Call Center jobs in Raleigh, NC are:
What are popular job titles related to Freelance Insurance Call Center jobs in Raleigh, NC? For Freelance Insurance Call Center jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Freelance Insurance Call Center jobs in Raleigh, NC look for? The top searched job categories for Freelance Insurance Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Freelance Insurance Call Center jobs? Cities near Raleigh, NC with the most Freelance Insurance Call Center job openings:
Freelance Insurance Call Center jobs near you

Call Center representative

Avcend

Cary, NC • On-site

$20/hr

Contractor

Re-posted 10 days ago

Job description

The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription status, refill scheduling, delivery coordination, and general customer inquiries. This role requires strong communication skills, empathy when speaking with patients, and attention to detail.
Key Responsibilities:
  • Handle inbound and outbound pharmacy-related calls
  • Schedule medication refills and deliveries
  • Answer patient questions and route calls to clinical teams when needed
  • Update patient profiles and document call notes accurately
  • Verify insurance and payment information
  • Identify and report adverse events and product complaints
Required Qualifications:
  • Minimum 1 year of recent call center experience
  • Excellent verbal and written communication skills
  • Professional phone etiquette with strong customer service skills
  • Ability to show empathy when speaking with patients
  • Basic computer skills (Microsoft applications)
Preferred Qualifications:
  • Pharmacy or healthcare call center experience
  • Medical office experience or medical terminology knowledge
Additional Notes:
  • Training and work are fully onsite
  • Good attendance is very important
  • Cell phone usage is not permitted at the desk
  • Onsite gym available
  • Holidays off (unpaid)