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Director Aaa Call Center Jobs in Raleigh, NC (NOW HIRING)

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Director Aaa Call Center information

See Raleigh, NC salary details

$42.8K

$100.1K

$155.5K

How much do director aaa call center jobs pay per year?

As of Aug 21, 2026, the average yearly pay for director aaa call center in Raleigh, NC is $100,135.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,100.00 and $116,600.00 per year, depending on experience, location, and employer.

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Cities near Raleigh, NC with the most Director Aaa Call Center job openings:

Director Aaa Call Center jobs near you

Call Center Leader -- Dispatch & Ops Excellence

Montgomery Hassell Inc.

Zebulon, NC • On-site

Other

Posted 3 days ago

New

Job description

Why Join This Company?

This well-established, family-owned company has proudly served the region for over 50 years. Known for reliability, professionalism, and exceptional customer service, the company has built a strong reputation as a trusted leader in their industry.

The organization continues to grow while maintaining the family-oriented culture and operational values that have been the foundation of its long-term success. This is an opportunity to join a stable, respected company where leadership, teamwork, customer service, and operational excellence are highly valued.

What Sets This Company Apart:

  • Family-owned culture with supportive leadership

  • Growth and advancement opportunities

  • Fast-paced, team-oriented operations environment

  • Opportunity to make a direct impact on operations for this business

  • Competitive compensation package

What You’ll Do

  • Oversee daily call center operations

  • Manage incoming service calls and ensure timely job assignment and completion

  • Lead, coach, and support operations personnel

  • Prepare reports, operational metrics, and performance tracking data

  • Maintain compliance with company policies, safety standards, and transportation procedures

  • Foster a professional, customer-focused, and team-oriented call center environment

Minimum Qualifications Required

  • Experience leading high-volume call centers or dispatch teams

  • Strong communication, organization, multitasking, and problem-solving skills

  • Ability to work effectively in a fast-paced environment

  • Proficiency with Microsoft Office Suite, including Word, Excel, and Teams

  • Strong decision-making and customer service abilities

  • Professional, dependable, and operations-focused mindset

About the Company

This family-owned organization has spent decades building a reputation for dependable service, operational excellence, and customer commitment throughout the region. Candidates seeking long-term stability, leadership opportunities, and the ability to make a meaningful operational impact within a respected transportation organization are encouraged to apply.


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