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Webex Collaboration Jobs (NOW HIRING)

TTEC Digital

Executive Director CCaaS

Austin, TX · On-site +1

$200K - $240K/yr

Existing knowledge and/or industry certifications for Webex Collaboration, Amazon Connect, Genesys Engage/Cloud, Zoom, Google CCAI, NICE CXone, Verint, Calabrio, CRMs, and process automation ...

Customers Bank

Network Voice Engineer

Malvern, PA

Support and maintain Webex Cloud collaboration services, including user provisioning, dial plan management, and integration with on-premises systems. * Manage E911 configurations and ensure ...

AMSYS Talent

Cisco Voice Engineer

Waller, TX · On-site

Required Skills & Qualifications • 8-10 years of enterprise networking and collaboration experience. • Strong hands-on expertise with: • Cisco UC/Collaboration (CUCM, Unity, Webex, SIP, Contact ...

Customers Bank

Network Voice Engineer

Malvern, PA · On-site

Support and maintain Webex Cloud collaboration services, including user provisioning, dial plan management, and integration with on-premises systems. * Manage E911 configurations and ensure ...

Labcorp

Senior Voice Engineer

Durham, NC · Hybrid

Perform upgrades, migrations, and patching for CUCM, Unity, and Webex platforms. * Troubleshoot complex issues across CUCM, gateways, SIP trunks, and collaboration tools. * Collaborate with network ...

AMSYS Talent

Networking & Voice Engineer

Cypress, TX · On-site

... and voice/collaboration. Configure, secure, and support switching, wireless, firewalls, and UC ... Integrate/manage cloud UCaaS (e.g., Webex Calling, Teams Phone, RingCentral) and Contact Center ...

Ignite IT

AV Engineer / IronBow Specialist

Suitland, MD · On-site

Support, configure, maintain, and troubleshoot enterprise A/V and collaboration systems, including Cisco Webex Room Kit technologies. * Provide technical support for IronBow-supported collaboration ...

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Webex Collaboration information

What is the difference between Webex Collaboration vs Webex Support Specialist?

AspectWebex CollaborationWebex Support Specialist
Primary RoleFacilitating and managing online meetings, collaboration tools, and team communicationProviding technical support and troubleshooting for Webex products and users
Required SkillsCommunication, collaboration platform management, basic technical knowledgeTechnical troubleshooting, customer service, product knowledge
Work EnvironmentOffice or remote, collaborative team settingsSupport centers, remote, customer-facing roles
CertificationsWebex or Cisco collaboration certifications often preferredTechnical support certifications, Cisco certifications beneficial

Webex Collaboration professionals focus on facilitating effective online meetings and team collaboration, while Webex Support Specialists handle technical issues and customer support related to Webex products. Both roles require technical knowledge and certifications but serve different functions within the same industry.

What are some common challenges faced by professionals working in Webex Collaboration roles, and how can they be addressed?

Professionals in Webex Collaboration roles often encounter challenges such as managing seamless communication across diverse teams, ensuring optimal platform performance, and supporting users with varying technical proficiency. Addressing these challenges typically involves staying up-to-date with Webex updates and best practices, providing proactive training for end-users, and collaborating closely with IT to troubleshoot and resolve issues quickly. Effective communication skills and a customer-centric mindset are essential for success in this dynamic environment.

What is Webex Collaboration?

Webex Collaboration refers to the suite of communication and collaboration tools offered by Cisco Webex, designed to help teams work together more efficiently. These tools include video conferencing, online meetings, screen sharing, messaging, file sharing, and whiteboarding, all accessible via the Webex platform. Webex Collaboration enables teams to connect remotely, share information in real time, and collaborate on projects from any location. It is widely used by businesses, educational institutions, and organizations to facilitate seamless communication and teamwork.

What are the key skills and qualifications needed to thrive as a Webex Collaboration Specialist, and why are they important?

To excel as a Webex Collaboration Specialist, you need solid knowledge of unified communications, networking fundamentals, and experience with collaboration platforms, often backed by relevant IT certifications. Familiarity with Webex Control Hub, Cisco networking tools, and troubleshooting systems is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are valuable soft skills in this role. These competencies are crucial for ensuring seamless collaboration experiences, resolving technical issues efficiently, and supporting organizational productivity.
More about Webex Collaboration jobs
What cities are hiring for Webex Collaboration jobs? Cities with the most Webex Collaboration job openings:
What states have the most Webex Collaboration jobs? States with the most job openings for Webex Collaboration jobs include:
What job categories do people searching Webex Collaboration jobs look for? The top searched job categories for Webex Collaboration jobs are:
Webex Collaboration jobs near you
Infographic showing various Webex Collaboration job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 42% In-person, 29% Hybrid, and 29% Remote job distribution.
Senior Manager, Enterprise Video Collaboration

Senior Manager, Enterprise Video Collaboration

Northwell

Melville, NY • On-site, Remote

Full-time

Posted 29 days ago

Job description

Job Description

Manages on-site and remote Communications support including diagnosing, configuring, documenting complex problems and responding to issues at assigned site(s). Works towards system improvement, efficiency, and standardization. Leads and guides lower level network staff, as necessary.

Location: 5 Dakota Drive, New Hyde Park, NY

Job Responsibility

  • Hands-on administration experience with Microsoft Teams Rooms, Zoom Rooms, and Webex, including portal management, policy configuration, and platform governance
  • Deep understanding of AV over IP protocols (Dante, AES67, NDI) and control system ecosystems (Crestron, Extron, Biamp)
  • Healthcare IT experience, particularly in clinical AV environments such as telemedicine, simulation labs, OR video, or command centers
  • Experience managing enterprise wide collaboration device fleets at scale (thousands of endpoints)
  • Demonstrated success developing multi-year technology roadmaps with associated capital planning and TCO analysis
  • Track record of leading platform migrations or large scale AV standardization rollouts across a multi-site environment
  • Experience building and operating an AV-as-a-Service or managed services model
  • Manufacturer specific certifications from Crestron, Biamp, Extron or Shure
  • AVIXA CTS certification (CTS-D or CTS-I a plus)
  • PMP, ITIL, or similar operational framework certifications

Job Qualification

  • Bachelor's Degree required, or equivalent combination of education and related experience.
  • 6-10 years of relevant experience and 5-7 years of leadership / management experience, required.


*Additional Salary Detail 
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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