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Webex Collaboration Jobs in Indiana (NOW HIRING)

Sales Business Retention Rep

Indianapolis, IN · On-site

$48K - $55K/yr

Support continuous improvements in process, quality, and customer experience Collaboration & Team ... Comfort leading virtual meetings and customer discussions using Microsoft Teams, WebEx, or similar

Webex Collaboration information

What is Webex Collaboration?

Webex Collaboration refers to the suite of communication and collaboration tools offered by Cisco Webex, designed to help teams work together more efficiently. These tools include video conferencing, online meetings, screen sharing, messaging, file sharing, and whiteboarding, all accessible via the Webex platform. Webex Collaboration enables teams to connect remotely, share information in real time, and collaborate on projects from any location. It is widely used by businesses, educational institutions, and organizations to facilitate seamless communication and teamwork.

What are the key skills and qualifications needed to thrive as a Webex Collaboration specialist?

To excel as a Webex Collaboration Specialist, you need solid knowledge of unified communications, networking fundamentals, and experience with collaboration platforms, often backed by relevant IT certifications. Familiarity with Webex Control Hub, Cisco networking tools, and troubleshooting systems is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are valuable soft skills in this role. These competencies are crucial for ensuring seamless collaboration experiences, resolving technical issues efficiently, and supporting organizational productivity.

What are some common challenges faced by professionals working in Webex Collaboration roles, and how can they be addressed?

Professionals in Webex Collaboration roles often encounter challenges such as managing seamless communication across diverse teams, ensuring optimal platform performance, and supporting users with varying technical proficiency. Addressing these challenges typically involves staying up-to-date with Webex updates and best practices, providing proactive training for end-users, and collaborating closely with IT to troubleshoot and resolve issues quickly. Effective communication skills and a customer-centric mindset are essential for success in this dynamic environment.

What is the difference between Webex Collaboration vs Webex Support Specialist?

AspectWebex CollaborationWebex Support Specialist
Primary RoleFacilitating and managing online meetings, collaboration tools, and team communicationProviding technical support and troubleshooting for Webex products and users
Required SkillsCommunication, collaboration platform management, basic technical knowledgeTechnical troubleshooting, customer service, product knowledge
Work EnvironmentOffice or remote, collaborative team settingsSupport centers, remote, customer-facing roles
CertificationsWebex or Cisco collaboration certifications often preferredTechnical support certifications, Cisco certifications beneficial

Webex Collaboration professionals focus on facilitating effective online meetings and team collaboration, while Webex Support Specialists handle technical issues and customer support related to Webex products. Both roles require technical knowledge and certifications but serve different functions within the same industry.

What are popular job titles related to Webex Collaboration jobs in Indiana?

For Webex Collaboration jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Webex Collaboration jobs in Indiana look for?

The top searched job categories for Webex Collaboration jobs in Indiana are:

What cities in Indiana are hiring for Webex Collaboration jobs?

Cities in Indiana with the most Webex Collaboration job openings:

Infographic showing various Webex Collaboration job openings in Indiana as of August 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution.

Document Control Analyst (Contract)

Merrillville, IN • On-site

Blue Star Partners LLC
Business Management Consulting • 11 - 50 employees

$40 - $50/hr

Full-time

Re-posted 6 days ago


Job description

Job Title: Document Control Analyst

Location: Merrillville, IN (Hybrid – 3 days onsite)

Duration: 1-Year Contract

Rate: $40 – $50/hr (W2)

Position Overview

We are seeking an experienced Document Control Analyst to lead and manage records and document control activities for a large, complex project environment. This role is responsible for establishing, maintaining, and governing information management processes across internal teams and external stakeholders. The Document Control Analyst will provide direction, oversight, and training to ensure consistent, compliant, and effective document management practices aligned with the Capital Project Management System.

Key Responsibilities

  • Own and oversee all records and document management activities, ensuring accuracy, compliance, and performance

  • Establish and enforce document control protocols for internal teams and external stakeholders

  • Provide day-to-day oversight, guidance, and training to the Document Control team and project teams

  • Develop, maintain, and support the project’s Information Management Plan, aligned with the Capital Project Management System

  • Define document strategies across Internal, External, and Vault SharePoint sites, EDMS platforms, and physical document storage

  • Assess project information management requirements and make informed decisions to support business and project needs

  • Develop and implement document control practices and procedures for field offices in collaboration with field staff

  • Conduct business analysis of information flows and determine appropriate document control processes to support operational workflows

  • Assist project teams in meeting schedule, quality, and compliance requirements related to information management

  • Collaborate with stakeholders to manage, protect, and govern project information

  • Manage multiple initiatives using project management principles, providing progress reports and status updates

  • Conduct self-audits to identify gaps and implement corrective actions

  • Lead continuous improvement initiatives to optimize SharePoint and document management systems

  • Coordinate and publish training materials, FAQs, and reference guides

  • Plan and facilitate training sessions (in-person, conference calls, or WebEx)

  • Establish protocols for information updates and records governance across project entities

  • Set up and maintain records management and documentation systems

  • Operate and maintain systems for document collection, classification, retrieval, and retention

Required Qualifications

  • Diploma, certificate, or university degree (level dependent on complexity and autonomy of work)

  • 3+ years of experience in document control, records management, or information management roles

  • Strong understanding of document control systems, SharePoint, EDMS, and records retention practices

  • Experience establishing protocols, procedures, and governance frameworks

  • Ability to make decisions on complex or technical issues with limited formal guidance

  • Strong analytical, organizational, and problem-solving skills

  • Excellent written and verbal communication skills

  • Ability to work independently and exercise sound judgment

Work Environment

  • Hybrid schedule with 3 days onsite in Merrillville, IN

  • Project-based, fast-paced environment with multiple stakeholders

  • High level of autonomy and responsibility